PTSD treatment, diagnosis & prescriptions
Skip the waiting room! Instantly connect with Canadian doctors for medical care from your phone, tablet or computer - any time, 24/7.

Prescriptions available at a provider's discretion
Speak to a doctor or nurse practitioner
24/7 availability
Get connected in minutes
Trusted by millions of Canadians
- 4.8 rating 30K+ App Store reviews
- 4.7 score 8K+ Trustpilot reviews
Talk to a doctor about PTSD treatment online
See a doctor or nurse practitioner today to get a new prescription or refill, at their discretion.
Same-day local pharmacy pickup
After your consultation, if you have received a medical diagnosis and prescription for a medication, your prescription can be faxed to the pharmacy of your choice for pick-up or delivered to your home.
Fast, free delivery
Get your medications delivered to your door anywhere in Canada within 1-3 business days.
Less waiting, more convenience
Maple members get 24/7 access to primary care online and more. Our doctors and nurse practitioners are available to see you in minutes, anytime.
See a provider in three easy steps.
- 1
Register and become a member

- 2
Select the “Get care” button on our homepage


- 3
Connect with a Canadian-licensed doctor or nurse practitioner in minutes


Our network of Canadian-licensed doctors and nurse practitioners is here for you.
Why Canadians love Maple
A fantastic way to get medical advice when you are unable to see someone in person. The app is so simple to use. Highly recommend. I am not a tech savvy person but the doctor was kind enough to patiently walk me through every step of the process. Thank you.
Saved me hours waiting in the ER.
Fast and effective tool for getting a diagnosis and prescription.
The doctor willingly took the time to explain things to me.
Very easy to book a therapist and get appointment receipts.
Frequently asked questions
About PTSD
Yes, you will be able to talk to a doctor on Maple about post-traumatic stress disorder.
If you're experiencing post-traumatic stress disorder symptoms, the doctor will suggest that you get a PTSD assessment at a clinic to confirm whether you're experiencing this condition.
Yes. Our physicians can renew post-traumatic stress disorder medications online during your consultation. Once you accept a prescription, you’ll have the option to pick it up from any pharmacy or have it delivered to your door at no additional cost.
You can visit our How it works page to learn more.
Post-traumatic stress disorder (also called PTSD) is a mental illness caused by either experiencing or witnessing a traumatic event.
If they don’t seek help, patients experiencing PTSD may have difficulty coping with normal day-to-day life after the event, and this could cause several negative long-term effects from PTSD.
These long-term effects can arise in many ways, including feelings of depression and anger related to PTSD. These can result in visible symptoms like uncontrollable outbursts, or invisible symptoms like recurrent memories, PTSD flashbacks, or nightmares.
Post-traumatic stress disorder symptoms could begin as quickly as a few weeks after the traumatic incident, or they may take years to appear.
Several different types of symptoms could appear depending on the severity of the traumatic event as well as each person’s individual ability to cope with the memories of these events.
Some patients experience intrusive memories as a result of their condition, resulting in PTSD nightmares, PTSD flashbacks (reliving the memory), recurrent stressful memories, or severe emotional distress brought on by triggers that bring back traumatic memories.
Others experience symptoms of avoidance, such as avoiding people, locations, or other triggers that could cause a PTSD episode.
PTSD can cause specific negative changes to a patient’s mood and thought processes. Some of these examples include:
- Loss of interest in hobbies or pastimes
- Feeling hopeless about the future
- Feeling detached from loved ones
- Memory loss, specifically relating to the traumatic event
- Difficulty feeling positive emotions
- Negative thoughts about yourself or others
- Difficulty maintaining close or intimate relationships
- Feelings of emotional numbness
In addition to these, PTSD can cause physical symptoms and emotional reactions, such as:
- Being easily frightened or startled
- Insomnia related to PTSD nightmares
- Paranoia related to PTSD triggers and avoiding them
- Overwhelming feelings of shame or guilt
- Self-destructive behavior
- Difficulty concentrating
- Angry outbursts or irritability
The most common post-traumatic stress disorder causes relate to stressful experiences during which the patient experienced or witnessed a traumatic event.
In many cases, these events had the potential to be life-threatening for the patient or someone else, or did cause loss of life for someone else, which was witnessed by the person with PTSD.
These causes can also relate to individual inherited personality features such as mental health risks and personal temperament, which can affect one's ability to cope with stressful situations.
Sometimes, childhood trauma can cause PTSD later in life. This is particularly common in those who have buried the memories of these traumatic events and require help with their PTSD to learn how to cope with these past traumas.
Moreover, trauma in the forms of physical and emotional abuse can cause PTSD. Most often, this form of PTSD appears in relationships where one partner is verbally, emotionally, or physically abusive towards the other.
The biggest difference between PTSD and anxiety is that anxiety is a very common symptom experienced by those with post-traumatic stress disorder.
However, patients with anxiety or GAD (general anxiety disorder) don't necessarily have PTSD.
Therefore, while anxiety frequently affects people with PTSD, patients with anxiety not caused by traumatic events don't necessarily have PTSD.
C-PTSD (complex post-traumatic stress disorder) and PTSD are very similar in both symptoms and treatment methods.
The biggest difference between PTSD and C-PTSD is that PTSD is typically caused by a single traumatic event, while C-PTSD is associated with exposure to multiple traumatic events.
When you meet with a doctor on Maple, they will want to talk to you about your medical history for both physical and mental health, your family’s medical history, and any symptoms you’re experiencing.
If they believe you could be experiencing PTSD, the doctor will suggest that you have an assessment done at a clinic to confirm the condition before offering a diagnosis.
Most commonly, these additional tests include:
- A psychological examination
- A full physical exam
After the consultation and psychological examination, your symptoms and condition will be evaluated against the criteria for PTSD listed in the Diagnostic and Statistical Manual of Mental Disorders (DSM-5) to see whether it fits the criteria for this condition.
If it’s determined you have post-traumatic stress disorder, the doctor will then suggest some PTSD therapy or counselling options.
The most frequently used post-traumatic stress disorder treatments involve psychotherapy and, in some cases, PTSD medications.
Several forms of psychotherapy may be suggested, depending on what type of trauma you experienced as well as the severity of your symptoms.
The most common forms of psychotherapy used in post-traumatic stress disorder treatments include:
- Cognitive therapy (particularly for treating depression and PTSD)
- Exposure therapy (especially for combating PTSD nightmares or flashbacks)
- Eye movement desensitization and reprocessing (EMDR) therapy
In some cases, the doctor may also suggest medications to assist with treating PTSD.
The most frequently prescribed PTSD medications are:
- Antidepressants
- Prazosin
- Anti-anxiety medications
The road to recovery from PTSD can be long and difficult. Even with medications and psychotherapy, it can take years of treatment before symptoms of post-traumatic stress disorder begin to fade or disappear.
Maple 101
Maple is a virtual care platform that connects you with our network of Canadian-licensed doctors, nurse practitioners and specialists via secure text, audio or video call. Sign in to your Maple account to start a visit. Learn more about how Maple works here.
A visit works a lot like an in-person appointment. A doctor or nurse practitioner will ask about your symptoms, review your health history and recommend a treatment plan that's right for you. Not every visit leads to a prescription. Sometimes, you might need to see someone in person. When that happens, we'll help you figure out what comes next.
As a Maple member, you get 24/7 access to care online. Connect with our network of Canadian-licensed doctors and nurse practitioners in minutes via secure text, audio or video call.
Pricing and Payment
Our membership costs $85/month. One membership. Care for your whole family. In eligible provinces, membership includes:
- Daily visits: one visit a day with a doctor or nurse practitioner for each family member in your household
- Pediatric care: covered pediatric primary care visits, available by appointment
- Second Medical Opinion: when you're unsure about a complex diagnosis, like cancer or MS, or want to understand all your options, you and your family can access an expert Second Medical Opinion
- Personal Health Check-Ins: personalized, evidence-based proactive care screenings to help you stay on top of your health
- iCBT courses: internet-based cognitive behavioural therapy self-assessments and courses
- Specialists: see a specialist in days, not months. No referral necessary.
- Specialist referrals: a referral to a physician specialist for in-person care, if needed
Membership can't be combined with other offerings, such as private insurance coverage and provincial programs, where available. A Healthcare Spending Account (HSA) may cover your membership fees. Check with your HSA provider for details.
Your Maple monthly membership covers virtual care for you, your spouse and your dependents under the age of 18 who share the same primary residence. Full disclaimer and refund policy here.
We accept all major credit cards, including AMEX, plus Google Pay and Apple Pay.
Security and Privacy
Privacy is at the core of how we deliver care. We follow Canadian privacy and healthcare laws, including PIPEDA and PHIPA, to protect your personal and health information.
Our policies and consent processes are simple and easy to understand, so you stay in control. Strong security infrastructure and strict data policies protect every session. You keep control of your personal health information, medical records and test results at all times. We also work with privacy and security experts and review our policies regularly.
All doctors and nurse practitioners who deliver care through Maple are licensed in Canada and governed by their regulatory colleges. They must follow the telemedicine policies set by the medical regulator in each province.
Regulators across Canada recognize the value of virtual care. It helps improve access to care for patients and makes care delivery more efficient for practitioners and Canada's healthcare system.
Do you need medical care today?
Trusted, experienced doctors and nurse practitioners are ready to see you.
Maple is safe and effective for common non-emergency issues. If you believe you are experiencing an emergency, please call 911 or proceed to your nearest emergency room.





