Skip to chat with us. Skip to content

PTSD treatment, diagnosis & prescriptions

Skip the waiting room! Instantly connect with Canadian doctors for medical care from your phone, tablet or computer - any time, 24/7.

  • Prescriptions available at a provider's discretion
  • Speak to a doctor or nurse practitioner
  • 24/7 availability
  • Get connected in minutes

Trusted by millions of Canadians

  • 4.8 rating30K+ App Store reviews
  • 4.6 score5K+ Trustpilot reviews

Talk to a doctor about PTSD treatment online

See a doctor or nurse practitioner today to get a new prescription or refill, at their discretion.

icon-prescription

After your consultation, if you have received a medical diagnosis and prescription for a medication, your prescription can be faxed to the pharmacy of your choice for pick-up or delivered to your home.

icon-pill

Get your medications delivered to your door anywhere in Canada within 1-3 business days.

icon-first-aid

Maple members get 24/7 access to primary care online and more. Our doctors and nurse practitioners are available to see you in minutes, anytime.

See a provider in three easy steps.

  1. 1
  2. 2
  3. 3
Get started now

Our network of Canadian-licensed doctors and nurse practitioners is here for you.

Golbarg Araghi

Family Physician

Dr. Araghi has been practicing medicine for 17 years. She graduated from McGill University medical school in 2002 and completed her family medicine residency at the University of Toronto. She did a fellowship in low risk obstetrics shortly after graduating. She has been practicing since 2004 and has provided care for patients of all ages. She is a great addition to our team!

Jonathan Clayton

Family Physician

Dr. Clayton practices family medicine in urban and rural areas, emergency care, and hospital care in New Brunswick. He is also an expedition physician. Dr. Clayton holds a Bachelor of Science with distinction from the University of New Brunswick and a Doctor of Medicine from Memorial University, where he made the Dean's list.

Paul Cusack

Family Physician

Dr. Cusack has been practicing Family Medicine in Charlottetown for the past 15 years. He also works in a busy walk-in clinic two days a week and heads up to the Surgical Assist group at the Queen Elizabeth Hospital in Charlottetown.

Michael Verbora

Médecin de famille

Dr. Verbora practices family medicine in Toronto, specializing in student health. He holds a BSc from the University of Windsor, an MBA from Odette School of Business, and an MD from the University of Western Ontario. He completed specialty training at Toronto Western Hospital and served as OCFP Chair of the Residents Committee.

Joe Fragapane

Family & ER Physician

Dr. Fragapane practices Emergency and Family medicine for the Cree Nation in James Bay, Quebec, focusing on rural emergency care and pediatrics. He handles complex medical and psychosocial issues in isolated regions. Certified in advanced life support and interested in AI, he teaches at McGill and UQAT. He graduated from McGill in 2012 and 2005.

Mazin Yousif

Family Physician

Dr. Yousif completed medical school in Baghdad, Iraq in 1998. He practiced until 2005 then moved to Canada where he has practiced in Newfoundland from 2007-2009 then Ontario from 2009 until now.

Why Canadians love Maple

A fantastic way to get medical advice when you are unable to see someone in person. The app is so simple to use. Highly recommend. I am not a tech savvy person but the doctor was kind enough to patiently walk me through every step of the process. Thank you.
—Google Play Store

Saved me hours waiting in the ER.
—Vanessa, Trustpilot

Fast and effective tool for getting a diagnosis and prescription.
—Katie, Google Reviews

The doctor willingly took the time to explain things to me.
—Diana, Google Reviews

Very easy to book a therapist and get appointment receipts.
—Heather, Trustpilot

Frequently asked questions

Maple 101

Maple is a virtual care platform that connects you with doctors and other healthcare providers via text, audio, or video. After you log in to your Maple account, you can request an online consultation.

Consultations work similarly to in-person appointments — the doctor can complete an assessment by asking questions about your symptoms, going through your health history, and determining what treatment is right for you. If they think your condition is more serious, they may tell you to go to a clinic for an in-person examination.

As a Maple member, you get 24/7 access to virtual primary care online and more. You can connect with our network of providers via text, audio, or video call within minutes.

Pricing and Payment

Our membership costs $79.99/month and covers virtual care for patients and their families, including the primary account holder's spouse and any dependents.

For patients in eligible provinces, our membership includes:

  • Access to daily primary care provider visits: One daily visit with a primary care provider for each family member in their household.
  • Paediatric care: Covered paediatric primary care visits, available by appointment.
  • Second medical opinions: access to a network of experts for a second opinion if diagnosed with a complex condition (e.g. cancer).
  • Personal Health Check-Ins: A series of personalized, evidence-based proactive care screenings to maintain and improve health.
  • iCBT courses: Access to iCBT (internet-based cognitive behavioural therapy) self-assessment and courses.
  • Access to specialists in eligible provinces: Easy access to specialists on Maple within days, not months. No referral is needed.
  • Specialist referrals in eligible provinces: Ability to be referred to a physician specialist for in-person care, if needed.
  • Credit discounts: An $80 credit per month to be applied to a Maple specialist visit.

Please note that our membership cannot be combined with other offerings, such as private insurance coverage and provincial programs, where available. In some cases, membership fees can be covered by a Healthcare Spending Account (HSA) — check with your HSA provider for more details.

We accept all major credit cards, including AMEX cards, as well as Google and Apple Pay.

Security and Privacy

At Maple, we proudly prioritize privacy as a cornerstone of our virtual care services. We strictly adhere to privacy and healthcare legislation in Canada, such as PIPEDA and PHIPA regulations, to ensure patients' personal and health information remains completely private and safeguarded.

Our policies and consent processes are designed to be simple and easily understood, empowering individuals with control and a clear understanding of their healthcare journey. When using our services, a patient’s session is protected by a comprehensive security infrastructure and stringent data policies.

Patients also retain full control of their personal health information, medical records and test results at all times. Our approach is reinforced by consultations with leading experts, guaranteeing comprehensive policy frameworks that are reviewed at a regular cadence.

All providers delivering healthcare through Maple are licensed in Canada and governed by their licensing regulatory colleges, and in all instances, must act in accordance with the governing principles set out in the telemedicine policies of each medical regulator in the applicable province.

Regulators across Canada support and recognize the value of services like ours, and the way in which they can benefit patients, physicians, and Canada’s broader healthcare system by improving access to care and increasing efficiencies in the delivery of care.

About PTSD

Yes, you will be able to talk to a doctor on Maple about post-traumatic stress disorder.

If you’re experiencing post-traumatic stress disorder symptoms, the doctor will suggest that you get a PTSD assessment at a clinic to confirm whether you’re experiencing this condition.

Yes. Our physicians can renew post-traumatic stress disorder medications online during your consultation. Once you accept a prescription, you’ll have the option to pick it up from any pharmacy or have it delivered to your door at no additional cost.

You can visit our How it works page to learn more.

Post-traumatic stress disorder (also called PTSD) is a mental illness caused by either experiencing or witnessing a traumatic event.

If they don’t seek help, patients experiencing PTSD may have difficulty coping with normal day-to-day life after the event, and this could cause several negative long-term effects from PTSD.

These long-term effects can arise in many ways, including feelings of depression and anger related to PTSD. These can result in visible symptoms like uncontrollable outbursts, or invisible symptoms like recurrent memories, PTSD flashbacks, or nightmares.

Post-traumatic stress disorder symptoms could begin as quickly as a few weeks after the traumatic incident, or they may take years to appear.

Several different types of symptoms could appear depending on the severity of the traumatic event as well as each person’s individual ability to cope with the memories of these events.

Some patients experience intrusive memories as a result of their condition, resulting in PTSD nightmares, PTSD flashbacks (reliving the memory), recurrent stressful memories, or severe emotional distress brought on by triggers that bring back traumatic memories.

Others experience symptoms of avoidance, such as avoiding people, locations, or other triggers that could cause a PTSD episode.

The most common post-traumatic stress disorder causes relate to stressful experiences during which the patient experienced or witnessed a traumatic event.

In many cases, these events had the potential to be life-threatening for the patient or someone else, or did cause loss of life for someone else, which was witnessed by the person with PTSD.

These causes can also relate to individual inherited personality features such as mental health risks and personal temperament, which can affect one’s ability to cope with stressful situations.

The biggest difference between PTSD and anxiety is that anxiety is a very common symptom experienced by those with post-traumatic stress disorder.

However, patients with anxiety or GAD (general anxiety disorder) don’t necessarily have PTSD.

Therefore, while anxiety frequently affects people with PTSD, patients with anxiety not caused by traumatic events don’t necessarily have PTSD.

C-PTSD (complex post-traumatic stress disorder) and PTSD are very similar in both symptoms and treatment methods.

The biggest difference between PTSD and C-PTSD is that PTSD is typically caused by a single traumatic event, while C-PTSD is associated with exposure to multiple traumatic events.

When you meet with a doctor on Maple, they will want to talk to you about your medical history for both physical and mental health, your family’s medical history, and any symptoms you’re experiencing.

If they believe you could be experiencing PTSD, the doctor will suggest that you have an assessment done at a clinic to confirm the condition before offering a diagnosis.

Most commonly, these additional tests include:

  • A psychological examination
  • A full physical exam

 

The most frequently used post-traumatic stress disorder treatments involve psychotherapy and, in some cases, PTSD medications.

Several forms of psychotherapy may be suggested, depending on what type of trauma you experienced as well as the severity of your symptoms.

The most common forms of psychotherapy used in post-traumatic stress disorder treatments include:

  • Cognitive therapy (particularly for treating depression and PTSD)
  • Exposure therapy (especially for combating PTSD nightmares or flashbacks)
  • Eye movement desensitization and reprocessing (EMDR) therapy

 

Do you need medical care today?

Trusted, experienced doctors and nurse practitioners are ready to see you.
Maple is safe and effective for common non-emergency issues. If you believe you are experiencing an emergency, please call 911 or proceed to your nearest emergency room.