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PTSD treatment, diagnosis & prescriptions

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Our network of Canadian-licensed doctors and nurse practitioners is here for you.

Michelle Van Raay

Family Physician

Dr. Van Raay is a dedicated family physician based in Calgary, Alberta, with over 20 years of experience in family practice. After two decades of providing in-person care, she has transitioned to offering full-time virtual healthcare, allowing her to connect with and support patients across Canada. Dr. Van Raay is deeply passionate about preventive care and believes in the transformative power of nutrition and exercise in maintaining overall health.

Mazin Yousif

Family Physician

Dr. Yousif completed medical school in Baghdad, Iraq in 1998. He practiced until 2005 then moved to Canada where he has practiced in Newfoundland from 2007-2009 then Ontario from 2009 until now.

Veronique Poirier

Nurse Practitioner

Veronique has been working as a nurse practitioner for the past 5 years. She has gained extensive experience in diverse settings, including community health and virtual care, which has broadened her expertise and allowed her to reach and support a wide range of patient needs. As an advanced practice nurse, Veronique is committed to providing excellent, compassionate care to all individuals and ensuring access to the highest standard of healthcare for all patients.

Joe Fragapane

ER Physician & Family Physician

Dr. Fragapane practices Emergency and Family medicine for the Cree Nation in the native territories of the James Bay Quebec. As a physician, he mainly focuses in emergency rural medicine and paediatrics. His practice is broad, encompassing complex medical as well as psycho-social issues, in the isolated regions of northern Quebec with difficult access to diagnostic testing and specialized services. He graduated from McGill Medical School in 2012 and from the Faculty of Electrical and Computer Engineering in 2005.

Golbarg Araghi

Family Physician

Dr. Araghi has been practicing medicine for 17 years. She graduated from McGill University medical school in 2002 and completed her family medicine residency at the University of Toronto. She did a fellowship in low risk obstetrics shortly after graduating. She has been practicing since 2004 and has provided care for patients of all ages. She is a great addition to our team!

Dr. Michael Verbora

Family Physician

Dr. Verbora practices family medicine in Toronto and specializes in student health. He received his Bachelor of Science with Honours from the University of Windsor, his Masters of Business Administration from Odette School of Business, and his Doctor of Medicine from the University of Western Ontario. Dr. Verbora completed specialty training at the Toronto Western Hospital while acting as the OCFP (Ontario College of Family Physicians) Chair of the Residents Committee.

Robert Solomon

Dermatologist

Dr. Solomon is a staff physician at St. Michael’s Hospital, a lecturer at U of T, and a member of the Miami Society for Dermatology and Cutaneous Surgery. He’s recognized for his expertise in Dermoscopy and has extensive experience in Teledermatology, having done 10,000+ cases in the past few years.

Why Canadians love Maple

A fantastic way to get medical advice when you are unable to see someone in person. The app is so simple to use. Highly recommend. I am not a tech savvy person but the doctor was kind enough to patiently walk me through every step of the process. Thank you.

—Google Play Store

Saved me hours waiting in the ER.

—Vanessa, Trustpilot

Fast and effective tool for getting a diagnosis and prescription.

—Katie, Google Reviews

The doctor willingly took the time to explain things to me.

—Diana, Google Reviews

Very easy to book a therapist and get appointment receipts.

—Heather, Trustpilot

Frequently asked questions

About PTSD

Yes, you will be able to talk to a doctor on Maple about post-traumatic stress disorder.

If you're experiencing post-traumatic stress disorder symptoms, the doctor will suggest that you get a PTSD assessment at a clinic to confirm whether you're experiencing this condition.

Yes. Our physicians can renew post-traumatic stress disorder medications online during your consultation. Once you accept a prescription, you’ll have the option to pick it up from any pharmacy or have it delivered to your door at no additional cost.

You can visit our How it works page to learn more.

Post-traumatic stress disorder (also called PTSD) is a mental illness caused by either experiencing or witnessing a traumatic event.

If they don’t seek help, patients experiencing PTSD may have difficulty coping with normal day-to-day life after the event, and this could cause several negative long-term effects from PTSD.

These long-term effects can arise in many ways, including feelings of depression and anger related to PTSD. These can result in visible symptoms like uncontrollable outbursts, or invisible symptoms like recurrent memories, PTSD flashbacks, or nightmares.

Post-traumatic stress disorder symptoms could begin as quickly as a few weeks after the traumatic incident, or they may take years to appear.

Several different types of symptoms could appear depending on the severity of the traumatic event as well as each person’s individual ability to cope with the memories of these events.

Some patients experience intrusive memories as a result of their condition, resulting in PTSD nightmares, PTSD flashbacks (reliving the memory), recurrent stressful memories, or severe emotional distress brought on by triggers that bring back traumatic memories.

Others experience symptoms of avoidance, such as avoiding people, locations, or other triggers that could cause a PTSD episode.

PTSD can cause specific negative changes to a patient’s mood and thought processes. Some of these examples include:

  • Loss of interest in hobbies or pastimes
  • Feeling hopeless about the future
  • Feeling detached from loved ones
  • Memory loss, specifically relating to the traumatic event
  • Difficulty feeling positive emotions
  • Negative thoughts about yourself or others
  • Difficulty maintaining close or intimate relationships
  • Feelings of emotional numbness

In addition to these, PTSD can cause physical symptoms and emotional reactions, such as:

  • Being easily frightened or startled
  • Insomnia related to PTSD nightmares
  • Paranoia related to PTSD triggers and avoiding them
  • Overwhelming feelings of shame or guilt
  • Self-destructive behavior
  • Difficulty concentrating
  • Angry outbursts or irritability

The most common post-traumatic stress disorder causes relate to stressful experiences during which the patient experienced or witnessed a traumatic event.

In many cases, these events had the potential to be life-threatening for the patient or someone else, or did cause loss of life for someone else, which was witnessed by the person with PTSD.

These causes can also relate to individual inherited personality features such as mental health risks and personal temperament, which can affect one's ability to cope with stressful situations.

Sometimes, childhood trauma can cause PTSD later in life. This is particularly common in those who have buried the memories of these traumatic events and require help with their PTSD to learn how to cope with these past traumas.

Moreover, trauma in the forms of physical and emotional abuse can cause PTSD. Most often, this form of PTSD appears in relationships where one partner is verbally, emotionally, or physically abusive towards the other.

The biggest difference between PTSD and anxiety is that anxiety is a very common symptom experienced by those with post-traumatic stress disorder.

However, patients with anxiety or GAD (general anxiety disorder) don't necessarily have PTSD.

Therefore, while anxiety frequently affects people with PTSD, patients with anxiety not caused by traumatic events don't necessarily have PTSD.

C-PTSD (complex post-traumatic stress disorder) and PTSD are very similar in both symptoms and treatment methods.

The biggest difference between PTSD and C-PTSD is that PTSD is typically caused by a single traumatic event, while C-PTSD is associated with exposure to multiple traumatic events.

When you meet with a doctor on Maple, they will want to talk to you about your medical history for both physical and mental health, your family’s medical history, and any symptoms you’re experiencing.

If they believe you could be experiencing PTSD, the doctor will suggest that you have an assessment done at a clinic to confirm the condition before offering a diagnosis.

Most commonly, these additional tests include:

  • A psychological examination
  • A full physical exam

After the consultation and psychological examination, your symptoms and condition will be evaluated against the criteria for PTSD listed in the Diagnostic and Statistical Manual of Mental Disorders (DSM-5) to see whether it fits the criteria for this condition.

If it’s determined you have post-traumatic stress disorder, the doctor will then suggest some PTSD therapy or counselling options.

The most frequently used post-traumatic stress disorder treatments involve psychotherapy and, in some cases, PTSD medications.

Several forms of psychotherapy may be suggested, depending on what type of trauma you experienced as well as the severity of your symptoms.

The most common forms of psychotherapy used in post-traumatic stress disorder treatments include:

  • Cognitive therapy (particularly for treating depression and PTSD)
  • Exposure therapy (especially for combating PTSD nightmares or flashbacks)
  • Eye movement desensitization and reprocessing (EMDR) therapy

In some cases, the doctor may also suggest medications to assist with treating PTSD.

The most frequently prescribed PTSD medications are:

  • Antidepressants
  • Prazosin
  • Anti-anxiety medications

The road to recovery from PTSD can be long and difficult. Even with medications and psychotherapy, it can take years of treatment before symptoms of post-traumatic stress disorder begin to fade or disappear.

Maple 101

Maple is a virtual care platform that connects you with our network of Canadian-licensed doctors, nurse practitioners and specialists via secure text, audio or video call. Sign in to your Maple account to start a visit. Learn more about how Maple works here.

A visit works a lot like an in-person appointment. A doctor or nurse practitioner will ask about your symptoms, review your health history and recommend a treatment plan that's right for you. Not every visit leads to a prescription. Sometimes, you might need to see someone in person. When that happens, we'll help you figure out what comes next.

As a Maple member, you get 24/7 access to care online. Connect with our network of Canadian-licensed doctors and nurse practitioners in minutes via secure text, audio or video call.

Pricing and Payment

Our membership costs $85/month. One membership. Care for your whole family. In eligible provinces, membership includes:

  • Daily visits: one visit a day with a doctor or nurse practitioner for each family member in your household
  • Pediatric care: covered pediatric primary care visits, available by appointment
  • Second Medical Opinion: when you're unsure about a complex diagnosis, like cancer or MS, or want to understand all your options, you and your family can access an expert Second Medical Opinion
  • Personal Health Check-Ins: personalized, evidence-based proactive care screenings to help you stay on top of your health
  • iCBT courses: internet-based cognitive behavioural therapy self-assessments and courses
  • Specialists: see a specialist in days, not months. No referral necessary.
  • Specialist referrals: a referral to a physician specialist for in-person care, if needed

Membership can't be combined with other offerings, such as private insurance coverage and provincial programs, where available. A Healthcare Spending Account (HSA) may cover your membership fees. Check with your HSA provider for details.

Your Maple monthly membership covers virtual care for you, your spouse and your dependents under the age of 18 who share the same primary residence. Full disclaimer and refund policy here.

We accept all major credit cards, including AMEX, plus Google Pay and Apple Pay.

Security and Privacy

Privacy is at the core of how we deliver care. We follow Canadian privacy and healthcare laws, including PIPEDA and PHIPA, to protect your personal and health information.

Our policies and consent processes are simple and easy to understand, so you stay in control. Strong security infrastructure and strict data policies protect every session. You keep control of your personal health information, medical records and test results at all times. We also work with privacy and security experts and review our policies regularly.

All doctors and nurse practitioners who deliver care through Maple are licensed in Canada and governed by their regulatory colleges. They must follow the telemedicine policies set by the medical regulator in each province.

Regulators across Canada recognize the value of virtual care. It helps improve access to care for patients and makes care delivery more efficient for practitioners and Canada's healthcare system.

Do you need medical care today?

Trusted, experienced doctors and nurse practitioners are ready to see you.

Maple is safe and effective for common non-emergency issues. If you believe you are experiencing an emergency, please call 911 or proceed to your nearest emergency room.
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