Food poisoning treatment, diagnosis & prescriptions
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Frequently asked questions
About Food Poisoning
Food poisoning, also called food-borne illness, is a condition resulting from ingesting foods that are contaminated with harmful organisms.
These harmful organisms can be bacteria, viruses, or parasites. The toxins they produce can also cause harm. There are different types of food poisoning, which can range from mild or asymptomatic cases to dangerous or even life-threatening illnesses that require hospitalization.
Common food poisoning symptoms include:
- Vomiting
- Nausea
- Loose or watery stool
- Abdominal cramping or pain
- Fevers and chills
These food poisoning signs aren’t a cause for concern. However, you should seek medical attention if you begin to experience:
- Bloody diarrhea or vomit
- Extreme abdominal cramping or pain
- Diarrhea for longer than 72 hours
- Inability to keep food or liquids down
- Uncontrollable or frequent vomiting
- Symptoms of dehydration (severe weakness, light-headedness, dizziness, inability to urinate, excessive thirst or dry mouth)
Moreover, if you’re experiencing a food poisoning fever, meaning an oral temperature over 100.4 F, you should consult a doctor immediately.
Direct food poisoning causes vary depending on the organism that was consumed.
In most cases, food poisoning results from contamination of food during its production, storage, or preparation.
Some bacteria known to cause food poisoning can grow if food is left at unsafe temperatures for prolonged periods of time. Viruses and parasites typically contaminate food if it’s handled with improper sanitization procedures. Cross-contamination can also occur with other raw foods during the production process or while cooking.
Many of these organisms can be killed before ingesting the food by ensuring it's fully-cooked and kept at safe holding temperatures before eating.
The type of food poisoning treatment suggested by a doctor on Maple usually depends on the type of organism that caused the condition, which can’t always be determined, and the severity of your symptoms.
Mild food poisoning can typically be treated with rest, drinking lots of clear fluids to help avoid dehydration, and eating bland foods.
Severe food poisoning may require medication to help alleviate symptoms. Antibiotics can also be required if the doctor believes the food poisoning was caused by harmful bacteria.
Although it's very rare compared to other food poisoning symptoms, food poisoning can cause seizures or paralysis in some cases. This typically occurs after ingesting certain types of poisonous mushrooms or plants, or contaminated fish or shellfish.
In these rare cases, the seizure is caused by the body having a severe reaction to the toxins released from the contaminated organism.
If this occurs, you should go to the ER and seek medical attention immediately.
Typically, the most noticeable difference between a stomach flu and food poisoning is the amount of time between contamination and the appearance of symptoms.
A stomach flu can take days to fully develop and is more likely to cause symptoms such as projectile vomiting and severe stomach cramps. Some forms of mild food poisoning can also cause these symptoms.
Severe food poisoning is more likely to cause symptoms such as dehydration and bloody diarrhea or vomit.
The amount of time it takes for food poisoning symptoms to appear depends on the type of organism that is causing the condition.
While some types of food poisoning can appear in as little as two hours, others can take days or even weeks to fully develop. Most commonly, food poisoning symptoms will appear between 6 to 24 hours after eating contaminated food.
For those experiencing mild food poisoning, the best way to combat symptoms is to rest, drink lots of clear fluids to help avoid dehydration, and avoid eating foods that are spicy, greasy, or may irritate your stomach. The symptoms should pass naturally within 24 to 48 hours.
If you believe you're experiencing a more severe bout of food poisoning, you should talk to a doctor on Maple. They can help you determine the best course of action to reduce your symptoms, including medication that may be necessary to help your body fight off the organism causing your illness.
Maple 101
Maple is a virtual care platform that connects you with our network of Canadian-licensed doctors, nurse practitioners and specialists via secure text, audio or video call. Sign in to your Maple account to start a visit. Learn more about how Maple works here.
A visit works a lot like an in-person appointment. A doctor or nurse practitioner will ask about your symptoms, review your health history and recommend a treatment plan that's right for you. Sometimes, you might need to see someone in person. When that happens, we'll help you figure out what comes next.
As a Maple member, you get 24/7 access to care online. Connect with our network of Canadian-licensed doctors and nurse practitioners in minutes via secure text, audio or video call.
Pricing and Payment
Membership is $85/month. One membership, care for your whole family. In eligible provinces, membership includes:
- Daily visits: one visit a day with a doctor or nurse practitioner for each family member in your household
- Paediatric care: covered paediatric primary care visits, available by appointment
- Second Medical Opinion: when you're unsure about a complex diagnosis, like cancer or MS, or want to understand all your options, you and your family can access an expert Second Medical Opinion
- Personal Health Check-Ins: personalized, evidence-based proactive care screenings to help you stay on top of your health
- iCBT courses: internet-based cognitive behavioural therapy self-assessments and courses
- Specialists: see a specialist in days, not months. No referral necessary.
- Specialist referrals: a referral to a physician specialist for in-person care, if needed
Membership can't be combined with other offerings, such as private insurance coverage and provincial programs, where available. A Healthcare Spending Account (HSA) may cover your membership fees. Check with your HSA provider for details.
Your Maple monthly membership covers virtual care for you, your spouse and your dependents under the age of 18 who share the same primary residence. Full disclaimer and refund policy here.
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Our policies and consent processes are simple and easy to understand, so you stay in control. Strong security infrastructure and strict data policies protect every session. You keep control of your personal health information, medical records and test results at all times. We also work with leading experts and review our policies regularly.
All doctors and nurse practitioners who deliver care through Maple are licensed in Canada and governed by their regulatory colleges. They must follow the telemedicine policies set by the medical regulator in each province.
Regulators across Canada recognize the value of virtual care. It helps improve access to care for patients and makes care delivery more efficient for practitioners and Canada's healthcare system.
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