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Food poisoning treatment, diagnosis & prescriptions

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Our network of Canadian-licensed doctors and nurse practitioners is here for you.

Michelle Van Raay

Family Physician

Dr. Van Raay is a dedicated family physician based in Calgary, Alberta, with over 20 years of experience in family practice. After two decades of providing in-person care, she has transitioned to offering full-time virtual healthcare, allowing her to connect with and support patients across Canada. Dr. Van Raay is deeply passionate about preventive care and believes in the transformative power of nutrition and exercise in maintaining overall health.

Mazin Yousif

Family Physician

Dr. Yousif completed medical school in Baghdad, Iraq in 1998. He practiced until 2005 then moved to Canada where he has practiced in Newfoundland from 2007-2009 then Ontario from 2009 until now.

Veronique Poirier

Nurse Practitioner

Veronique has been working as a nurse practitioner for the past 5 years. She has gained extensive experience in diverse settings, including community health and virtual care, which has broadened her expertise and allowed her to reach and support a wide range of patient needs. As an advanced practice nurse, Veronique is committed to providing excellent, compassionate care to all individuals and ensuring access to the highest standard of healthcare for all patients.

Joe Fragapane

ER Physician & Family Physician

Dr. Fragapane practices Emergency and Family medicine for the Cree Nation in the native territories of the James Bay Quebec. As a physician, he mainly focuses in emergency rural medicine and paediatrics. His practice is broad, encompassing complex medical as well as psycho-social issues, in the isolated regions of northern Quebec with difficult access to diagnostic testing and specialized services. He graduated from McGill Medical School in 2012 and from the Faculty of Electrical and Computer Engineering in 2005.

Golbarg Araghi

Family Physician

Dr. Araghi has been practicing medicine for 17 years. She graduated from McGill University medical school in 2002 and completed her family medicine residency at the University of Toronto. She did a fellowship in low risk obstetrics shortly after graduating. She has been practicing since 2004 and has provided care for patients of all ages. She is a great addition to our team!

Dr. Michael Verbora

Family Physician

Dr. Verbora practices family medicine in Toronto and specializes in student health. He received his Bachelor of Science with Honours from the University of Windsor, his Masters of Business Administration from Odette School of Business, and his Doctor of Medicine from the University of Western Ontario. Dr. Verbora completed specialty training at the Toronto Western Hospital while acting as the OCFP (Ontario College of Family Physicians) Chair of the Residents Committee.

Robert Solomon

Dermatologist

Dr. Solomon is a staff physician at St. Michael’s Hospital, a lecturer at U of T, and a member of the Miami Society for Dermatology and Cutaneous Surgery. He’s recognized for his expertise in Dermoscopy and has extensive experience in Teledermatology, having done 10,000+ cases in the past few years.

Why Canadians love Maple

A fantastic way to get medical advice when you are unable to see someone in person. The app is so simple to use. Highly recommend. I am not a tech savvy person but the doctor was kind enough to patiently walk me through every step of the process. Thank you.

—Google Play Store

Saved me hours waiting in the ER.

—Vanessa, Trustpilot

Fast and effective tool for getting a diagnosis and prescription.

—Katie, Google Reviews

The doctor willingly took the time to explain things to me.

—Diana, Google Reviews

Very easy to book a therapist and get appointment receipts.

—Heather, Trustpilot

Frequently asked questions

About Food Poisoning

Food poisoning, also called food-borne illness, is a condition resulting from ingesting foods that are contaminated with harmful organisms.

These harmful organisms can be bacteria, viruses, or parasites. The toxins they produce can also cause harm. There are different types of food poisoning, which can range from mild or asymptomatic cases to dangerous or even life-threatening illnesses that require hospitalization.

Common food poisoning symptoms include:

  • Vomiting
  • Nausea
  • Loose or watery stool
  • Abdominal cramping or pain
  • Fevers and chills

These food poisoning signs aren’t a cause for concern. However, you should seek medical attention if you begin to experience:

  • Bloody diarrhea or vomit
  • Extreme abdominal cramping or pain
  • Diarrhea for longer than 72 hours
  • Inability to keep food or liquids down
  • Uncontrollable or frequent vomiting
  • Symptoms of dehydration (severe weakness, light-headedness, dizziness, inability to urinate, excessive thirst or dry mouth)

Moreover, if you’re experiencing a food poisoning fever, meaning an oral temperature over 100.4 F, you should consult a doctor immediately.

Direct food poisoning causes vary depending on the organism that was consumed.

In most cases, food poisoning results from contamination of food during its production, storage, or preparation.

Some bacteria known to cause food poisoning can grow if food is left at unsafe temperatures for prolonged periods of time. Viruses and parasites typically contaminate food if it’s handled with improper sanitization procedures. Cross-contamination can also occur with other raw foods during the production process or while cooking.

Many of these organisms can be killed before ingesting the food by ensuring it's fully-cooked and kept at safe holding temperatures before eating.

The type of food poisoning treatment suggested by a doctor on Maple usually depends on the type of organism that caused the condition, which can’t always be determined, and the severity of your symptoms.

Mild food poisoning can typically be treated with rest, drinking lots of clear fluids to help avoid dehydration, and eating bland foods.

Severe food poisoning may require medication to help alleviate symptoms. Antibiotics can also be required if the doctor believes the food poisoning was caused by harmful bacteria.

Although it's very rare compared to other food poisoning symptoms, food poisoning can cause seizures or paralysis in some cases. This typically occurs after ingesting certain types of poisonous mushrooms or plants, or contaminated fish or shellfish.

In these rare cases, the seizure is caused by the body having a severe reaction to the toxins released from the contaminated organism.

If this occurs, you should go to the ER and seek medical attention immediately.

Typically, the most noticeable difference between a stomach flu and food poisoning is the amount of time between contamination and the appearance of symptoms.

A stomach flu can take days to fully develop and is more likely to cause symptoms such as projectile vomiting and severe stomach cramps. Some forms of mild food poisoning can also cause these symptoms.

Severe food poisoning is more likely to cause symptoms such as dehydration and bloody diarrhea or vomit.

The amount of time it takes for food poisoning symptoms to appear depends on the type of organism that is causing the condition.

While some types of food poisoning can appear in as little as two hours, others can take days or even weeks to fully develop. Most commonly, food poisoning symptoms will appear between 6 to 24 hours after eating contaminated food.

For those experiencing mild food poisoning, the best way to combat symptoms is to rest, drink lots of clear fluids to help avoid dehydration, and avoid eating foods that are spicy, greasy, or may irritate your stomach. The symptoms should pass naturally within 24 to 48 hours.

If you believe you're experiencing a more severe bout of food poisoning, you should talk to a doctor on Maple. They can help you determine the best course of action to reduce your symptoms, including medication that may be necessary to help your body fight off the organism causing your illness.

Maple 101

Maple is a virtual care platform that connects you with our network of Canadian-licensed doctors, nurse practitioners and specialists via secure text, audio or video call. Sign in to your Maple account to start a visit. Learn more about how Maple works here.

A visit works a lot like an in-person appointment. A doctor or nurse practitioner will ask about your symptoms, review your health history and recommend a treatment plan that's right for you. Sometimes, you might need to see someone in person. When that happens, we'll help you figure out what comes next.

As a Maple member, you get 24/7 access to care online. Connect with our network of Canadian-licensed doctors and nurse practitioners in minutes via secure text, audio or video call.

Pricing and Payment

Membership is $85/month. One membership, care for your whole family. In eligible provinces, membership includes:

  • Daily visits: one visit a day with a doctor or nurse practitioner for each family member in your household
  • Paediatric care: covered paediatric primary care visits, available by appointment
  • Second Medical Opinion: when you're unsure about a complex diagnosis, like cancer or MS, or want to understand all your options, you and your family can access an expert Second Medical Opinion
  • Personal Health Check-Ins: personalized, evidence-based proactive care screenings to help you stay on top of your health
  • iCBT courses: internet-based cognitive behavioural therapy self-assessments and courses
  • Specialists: see a specialist in days, not months. No referral necessary.
  • Specialist referrals: a referral to a physician specialist for in-person care, if needed

Membership can't be combined with other offerings, such as private insurance coverage and provincial programs, where available. A Healthcare Spending Account (HSA) may cover your membership fees. Check with your HSA provider for details.

Your Maple monthly membership covers virtual care for you, your spouse and your dependents under the age of 18 who share the same primary residence. Full disclaimer and refund policy here.

We accept all major credit cards, including AMEX, plus Google Pay and Apple Pay.

Security and Privacy

Privacy is at the core of how we deliver care. We follow Canadian privacy and healthcare laws, including PIPEDA and PHIPA, to protect your personal and health information.

Our policies and consent processes are simple and easy to understand, so you stay in control. Strong security infrastructure and strict data policies protect every session. You keep control of your personal health information, medical records and test results at all times. We also work with leading experts and review our policies regularly.

All doctors and nurse practitioners who deliver care through Maple are licensed in Canada and governed by their regulatory colleges. They must follow the telemedicine policies set by the medical regulator in each province.

Regulators across Canada recognize the value of virtual care. It helps improve access to care for patients and makes care delivery more efficient for practitioners and Canada's healthcare system.

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Maple is safe and effective for common non-emergency issues. If you believe you are experiencing an emergency, please call 911 or proceed to your nearest emergency room.
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