Sore throat treatment, diagnosis & prescriptions
Skip the waiting room! Instantly connect with Canadian doctors for medical care from your phone, tablet or computer - any time, 24/7.

Prescriptions available at a provider's discretion
Speak to a doctor or nurse practitioner
24/7 availability
Get connected in minutes
Trusted by millions of Canadians
- 4.8 rating 30K+ App Store reviews
- 4.7 score 8K+ Trustpilot reviews
Talk to a doctor about sore throat treatment online
See a doctor or nurse practitioner today to get a new prescription or refill, at their discretion.
Same-day local pharmacy pickup
After your consultation, if you have received a medical diagnosis and prescription for a medication, your prescription can be faxed to the pharmacy of your choice for pick-up or delivered to your home.
Fast, free delivery
Get your medications delivered to your door anywhere in Canada within 1-3 business days.
Less waiting, more convenience
Maple members get 24/7 access to primary care online and more. Our doctors and nurse practitioners are available to see you in minutes, anytime.
See a provider in three easy steps.
- 1
Register and become a member

- 2
Select the “Get care” button on our homepage


- 3
Connect with a Canadian-licensed doctor or nurse practitioner in minutes


Our network of Canadian-licensed doctors and nurse practitioners is here for you.
Why Canadians love Maple
A fantastic way to get medical advice when you are unable to see someone in person. The app is so simple to use. Highly recommend. I am not a tech savvy person but the doctor was kind enough to patiently walk me through every step of the process. Thank you.
Saved me hours waiting in the ER.
Fast and effective tool for getting a diagnosis and prescription.
The doctor willingly took the time to explain things to me.
Very easy to book a therapist and get appointment receipts.
Frequently asked questions
About Sore throat
In most cases, doctors can diagnose a sore throat online by asking about your symptoms, requesting to see images, or video calling to observe your skin. Once you describe your symptoms and the doctor has inspected your skin, they will be able to diagnose and prescribe appropriate treatment.
In children, doctors treat strep infections with antibiotics only to reduce the chance of strep related complications, not to reduce the length of illness.
In adults, antibiotics offer little benefit for throat infections, and the best treatments are often a mix of anti-inflammatory drugs (NSAIDS) and oral steroid medications, all of which can be safely prescribed online.
If the doctor suspects you have a more serious problem, they may suggest you go to a clinic for a thorough in-person examination.
It’s essential to seek emergency care if your sore throat makes you unable to swallow liquids, or causes any difficulty breathing.
Yes, our physicians can prescribe medications online during your consultation. Once you accept a prescription, you’ll have the option to pick it up from any pharmacy or we’ll deliver it right to your door at no additional cost.
You can visit our How it Works page to learn more.
A sore throat, also known as pharyngitis, is usually one of the first signs that you’ve caught a bug. Sore throats are most commonly caused by viruses, like the cold virus, but can also be due to more serious viruses like the Epstein-Barr virus, which causes mononucleosis.
Only a minority of sore throats are caused by strep bacteria, causing what we commonly call strep throat.
The most common cause of a sore throat is a viral infection like the common cold or flu.
Other, but less common causes of sore throat include:
- Allergies — allergic reactions to pets, mold, dust, and pollen;
- Bacterial infections - this can includes bacteria like Streptococcus pyogenes which is the common cause of strep throat;
- Dy air - airy indoors can make your throat feel dry and itchy.
- Difficulty swallowing
- Hoarse or muffled voice
- Inflamed tonsils
- Itchy throat
- Throat pain
- Sore and swollen glands around your neck and jaw area
A sore throat caused by a viral infection like a common cold includes the following symptoms:
- Body aches
- Cough
- Fever
- Mild headache
- Runny nose
- Sneezing
A sore throat caused by a bacterial infection typically includes the following symptoms:
- Loss of appetite
- Pain swallowing
- Red tonsils
Sore throats caused by a bacterial infection can be treated with antibiotics.
There is no treatment for a sore throat caused by viral infections, but there are ways to relieve irritability which include:
- Drinking lots of liquids (soup, tea, water, etc)
- Eating nutritious foods (fruits, vegetables, whole grains, lean protein)
- Gargling warm salt water
- Resting
- Sucking on ice chips
- Taking over the counter cold medicine
You should see a doctor if you experience:
- A high fever — 38.3 C (101 F)
- A lump in your neck
- A sore throat that lasts longer than a week
- Difficulty swallowing and/or breathing
- Earaches
- Hoarse speech for more than two weeks
- Joint pain
Maple 101
Maple is a virtual care platform that connects you with our network of Canadian-licensed doctors, nurse practitioners and specialists via secure text, audio or video call. Sign in to your Maple account to start a visit. Learn more about how Maple works here.
A visit works a lot like an in-person appointment. A doctor or nurse practitioner will ask about your symptoms, review your health history and recommend a treatment plan that's right for you. Not every visit leads to a prescription. Sometimes, you might need to see someone in person. When that happens, we'll help you figure out what comes next.
As a Maple member, you get 24/7 access to care online. Connect with our network of Canadian-licensed doctors and nurse practitioners in minutes via secure text, audio or video call.
Pricing and Payment
Membership is $85/month. One membership. Care for your whole family. In eligible provinces, membership includes:
- Daily visits: one visit a day with a doctor or nurse practitioner for each family member in your household
- Pediatric care: covered pediatric primary care visits, available by appointment
- Second Medical Opinion: when you're unsure about a complex diagnosis, like cancer or MS, or want to understand all your options, you and your family can access an expert Second Medical Opinion
- Personal Health Check-Ins: personalized, evidence-based proactive care screenings to help you stay on top of your health
- iCBT courses: internet-based cognitive behavioural therapy self-assessments and courses
- Specialists: see a specialist in days, not months. No referral necessary.
- Specialist referrals: a referral to a physician specialist for in-person care, if needed
Membership can't be combined with other offerings, such as private insurance coverage and provincial programs, where available. A Healthcare Spending Account (HSA) may cover your membership fees. Check with your HSA provider for details.
Your Maple monthly membership covers virtual care for you, your spouse and your dependents under the age of 18 who share the same primary residence. Full disclaimer and refund policy here.
We accept all major credit cards, including AMEX, plus Google Pay and Apple Pay.
Security and Privacy
Privacy is at the core of how we deliver care. We follow Canadian privacy and healthcare laws, including PIPEDA and PHIPA, to protect your personal and health information.
Our policies and consent processes are simple and easy to understand, so you stay in control. Strong security infrastructure and strict data policies protect every session. You keep control of your personal health information, medical records and test results at all times. We also work with privacy and security experts and review our policies regularly.
All doctors and nurse practitioners who deliver care through Maple are licensed in Canada and governed by their regulatory colleges. They must follow the telemedicine policies set by the medical regulator in each province.
Regulators across Canada recognize the value of virtual care. It helps improve access to care for patients and makes care delivery more efficient for practitioners and Canada's healthcare system.
Do you need medical care today?
Trusted, experienced doctors and nurse practitioners are ready to see you.
Maple is safe and effective for common non-emergency issues. If you believe you are experiencing an emergency, please call 911 or proceed to your nearest emergency room.





