Pinworm treatment, diagnosis & prescriptions
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Frequently asked questions
Maple 101
Maple is a virtual care platform that connects you with doctors and other healthcare providers via text, audio, or video. After you log in to your Maple account, you can request an online consultation.
Consultations work similarly to in-person appointments — the doctor can complete an assessment by asking questions about your symptoms, going through your health history, and determining what treatment is right for you. If they think your condition is more serious, they may tell you to go to a clinic for an in-person examination.
As a Maple member, you get 24/7 access to virtual primary care online and more. You can connect with our network of providers via text, audio, or video call within minutes.
Pricing and Payment
Our membership costs $79.99/month and covers virtual care for patients and their families, including the primary account holder's spouse and any dependents.
For patients in eligible provinces, our membership includes:
- Access to daily primary care provider visits: One daily visit with a primary care provider for each family member in their household.
- Paediatric care: Covered paediatric primary care visits, available by appointment.
- Second medical opinions: access to a network of experts for a second opinion if diagnosed with a complex condition (e.g. cancer).
- Personal Health Check-Ins: A series of personalized, evidence-based proactive care screenings to maintain and improve health.
- iCBT courses: Access to iCBT (internet-based cognitive behavioural therapy) self-assessment and courses.
- Access to specialists in eligible provinces: Easy access to specialists on Maple within days, not months. No referral is needed.
- Specialist referrals in eligible provinces: Ability to be referred to a physician specialist for in-person care, if needed.
- Credit discounts: An $80 credit per month to be applied to a Maple specialist visit.
Please note that our membership cannot be combined with other offerings, such as private insurance coverage and provincial programs, where available. In some cases, membership fees can be covered by a Healthcare Spending Account (HSA) — check with your HSA provider for more details.
We accept all major credit cards, including AMEX cards, as well as Google and Apple Pay.
Security and Privacy
At Maple, we proudly prioritize privacy as a cornerstone of our virtual care services. We strictly adhere to privacy and healthcare legislation in Canada, such as PIPEDA and PHIPA regulations, to ensure patients' personal and health information remains completely private and safeguarded.
Our policies and consent processes are designed to be simple and easily understood, empowering individuals with control and a clear understanding of their healthcare journey. When using our services, a patient’s session is protected by a comprehensive security infrastructure and stringent data policies.
Patients also retain full control of their personal health information, medical records and test results at all times. Our approach is reinforced by consultations with leading experts, guaranteeing comprehensive policy frameworks that are reviewed at a regular cadence.
All providers delivering healthcare through Maple are licensed in Canada and governed by their licensing regulatory colleges, and in all instances, must act in accordance with the governing principles set out in the telemedicine policies of each medical regulator in the applicable province.
Regulators across Canada support and recognize the value of services like ours, and the way in which they can benefit patients, physicians, and Canada’s broader healthcare system by improving access to care and increasing efficiencies in the delivery of care.
About Pinworm
Yes. In some cases, a doctor from Maple will be able to offer a pinworm diagnosis based on your symptoms.
As well, sometimes the doctor will ask you to perform a ‘tape test’. This is where the person suspected of having pinworms presses adhesive tape onto the skin around the anus. The test must be done as soon as you wake up, before using the washroom, in order to be effective.
Typically, if your doctor requests a tape test, you will be asked to perform the test for three consecutive days. You’ll then be asked to bring those pieces of tape to a lab, where they can be looked at under a microscope to determine whether there are any pinworm eggs on the tape.
Yes, our physicians can prescribe medications online during your consultation. Once you accept a prescription, you’ll have the option to pick it up from any pharmacy or to have it delivered right to your door at no additional cost.
You can visit our How it Works page to learn more.
Pinworms are tiny, narrow worms. They’re less than half of an inch in length and white in colour.
A pinworm infection (also known as enterobiasis or oxyuriasis) is one of the most common types of human intestinal worm infections. It’s a very contagious condition, which can be spread by accidentally inhaling or ingesting microscopic pinworm eggs.
Usually, pinworms can be found in kids between the ages of 5 and 10, people who live in close-quarter institutions or those who have close contact with people in the first two groups.
Pinworm symptoms include:
- Severe or regular itchiness in the anal area, especially at night
- Rash, pain or skin irritation around the anus
- Finding pinworms in stool
- Agitation or irritability
- Restless sleep due to itching and discomfort
- Sporadic abdominal pain
- Itching in the vaginal area
Female pinworms lay eggs in the folds of skin around the anus, before returning to the colon. This is done during the night and as a result, causes the itching symptom in the area where the eggs are laid.
Pinworm infections occur when those itchy areas are scratched, and the pinworm eggs are transferred to hands or other objects. They will then infect a new host if those eggs are inhaled or ingested.
Typically, young children put their hands and other random objects into their mouths on a regular basis, which is why it’s common to find pinworms in kids.
The pinworm life cycle is approximately 13 weeks long. However, because pinworm eggs can survive on contaminated surfaces (bedding, toilet seats, toys or clothing) for up to 3 weeks, they’re very easy to spread. Reinfection is much more likely when contaminated surfaces aren’t thoroughly cleaned while treating a pinworm infection.
A doctor will offer a pinworm diagnosis after evaluating you for the existence of pinworms or pinworm eggs.
Frequently, this involves doing a ‘tape test’. To perform this test, an infected patient puts adhesive tape on the skin around the anus first thing in the morning, for three consecutive days. Then they take the tape to their doctor to examine the tape under a microscope, where pinworm eggs are visible.
In some cases, your doctor may also request a stool sample, in order to check for the presence of pinworms.
Depending on the severity of your pinworm symptoms, your doctor may recommend over-the-counter or prescription medications. As well, they may suggest ointments, creams or lotions to help alleviate some of the symptoms.
Because pinworm is so contagious, caregivers or those who live in close quarters with someone who is infected may need to be tested and treated at the same time; to prevent a cycle of reinfection from occurring.
A thorough cleaning of the living space, clothing, toys, as well as improvements in daily hygiene practices, could also be necessary to completely eliminate the infection.
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