Skip to main content

Skip the walk in clinic in British Columbia. See the doctor online.

Instantly connect with Canadian doctors for medical care from your phone, tablet, or computer - any time, 24/7.

  • This field is for validation purposes and should be left unchanged.

“Virtual medicine isn't new, but the Maple app takes things to a new level!” - CTV News

Online doctors in British Columbia

British Columbia is the most western province in Canada, making up our country’s Pacific coastline. The province is known for beautiful mountain and ocean views, excellent hiking, and a distinctly West Coast culture. The largest city, Vancouver, is the most populous city in Western Canada.

British Columbia unfortunately faces some of the longest wait times to see a doctor in Canada. Patients wait an average of 50 minutes at walk in clinics. 90% of emergency room visits are complete after an incredible 8.4 hours. That’s why we created Maple — to make virtual care accessible in British Columbia and the rest of Canada.

With Maple you can see a doctor in less than two minutes from the comfort of your home. Whether you need a diagnosis, medical advice, or an online prescription in British Columbia, our doctors are here for you.

british_columbia_flag

Proudly featured in:

How it works.

1. Describe your symptoms through our app

Open the app and click the "See the doctor" button. One of our doctors will review your request and respond in minutes.

Learn more

2. Chat with a doctor

Next, you'll be connected to the doctor. You can have your consultation by text, video or audio chat in the Maple app.

Learn more

3. Get a diagnosis or prescription

Doctors can diagnose and provide prescriptions as necessary during your consultation.

Learn more

Illustration of doctor network

A hand picked network of doctors ready to help you.

We have a national network of Canadian doctors who are licensed to treat you in British Columbia. All of our doctors practice family or emergency medicine right here in Canada.

Conditions Maple doctors can treat

Mental health

Our doctors are available to provide advice and treatment for common mental health conditions.

Some examples include:

Women's/men's health

Frequently Asked Questions

How long are wait times to see a doctor on Maple?

Maple patients typically wait less than two minutes for an on demand doctor’s visit. It’s extremely quick and easy to request a doctor. Before you book your visit you’ll be asked to outline your symptoms. If the doctor doesn’t feel they can help you, the visit won’t begin and you won’t be charged.

Why is virtual health care important in British Columbia?

British Columbia has some of the highest hospital and clinic wait times in the country. Patients report that clinics operate on short hours, and often have lineups even before opening. Online healthcare can help British Columbia residents see a doctor on their schedule, and reduces the burden on local resources.

What health plans are available in British Columbia?

British Columbia residents are covered for basic healthcare under the Medical Services Plan. On demand GP visits are covered in this plan! You can see an online doctor in British Columbia from the comfort of your home at no charge by connecting your MSP card with your Maple account. Virtual specialist appointments are unfortunately not covered under MSP.

What specialists can I see in British Columbia with Maple?

British Columbia residents wait an average of 23.2 weeks to see a specialist for necessary medical attention. With Maple, you can see a specialist in under 72 hours. It’s quick and easy to book an appointment, and you don’t even need a referral.

Patients love using Maple

Read our social media reviews, or download the app

Saves a lot of time compared to sitting in a doctor's office!

— Play Store review

Legitimate and just as described, with fabulous doctors. Totally fills the late-night worry gap!

— App Store review

Not having to endure a long wait at a walk in clinic is fabulous. Especially since I have twin pre-schoolers to contend with.

— App Store review

The service is so quick and professional and saves hours spent in a walk-in-clinic. This is a game changer for busy moms and I recommend it to everyone!

— Facebook review

Instead of my husband having to drag both kids to the hospital or walk in alone he was able to see a doctor right away and get a prescription faxed to our local pharmacy.

— Facebook review

Our family has used this service twice so far and it has been amazing. Both doctors were friendly, compassionate and you never feel rushed.

— Facebook review

Was concerned I wouldn’t be able to see a doctor without an appointment. I installed the Maple app, spoke to a doctor and had my prescription in under 30 min.

— Facebook review

I used Maple for the first time today. It was quick and easy, took less than ten minutes including connecting time and the doctor was professional and friendly. 

— Facebook review

LOVE This service. Not only do you have a doctor within seconds but they are professional and knowledgable.

— Facebook review

Absolutely blown away. It was SO easy to use. No wait time getting connected with a doctor. Getting the prescription faxed to the pharmacy made it a seamless process.

— Facebook review

Simple pricing to fit your needs.

Pay-per-visit

If you're in a rush, or your family doctor is not available, you can use Maple for a single visit. The fee varies depending on the time of day.

$49 /visit

Weekdays

7am - midnight ET
Monday - Friday

$79 /visit

Weekends & Holidays

7am - midnight ET

$99 /visit

Overnight

Midnight - 6:59am

Year-round care

Enjoy the peace of mind of having a doctor on call 24/7. Memberships are paid annually.

Illustration of a woman talking on the phone
$30 /month

Personal membership

Up to 30 visits per year

Illustration of a woman talking on the phone
$50 /month

Family membership

Up to 50 visits per year

Credit packages

You can apply credits directly to a visit or membership. Get a discount by buying in advance.

Starter

$100 in credits

5% savings
Pay only $95

Extended

$200 in credits

10% savings
Pay only $180

Year-round

$500 in credits

15% savings
Pay only $425

Why do I have to pay if I'm Canadian?

Telemedicine visits are not widely covered by provincial health plans in Canada.

Maple is safe and effective for common non-emergency issues. If you believe you are experiencing an emergency, please call 911 or proceed to your nearest emergency room.

img_couch@2x

Get started today.

Maple revolves around your needs and schedule. Start enjoying on demand healthcare that fits your life.