Get an online prescription when you need it
Talk to a doctor or nurse practitioner about what's going on. If a prescription is right for you, pick it up at your pharmacy or get it delivered for free.

How to get a prescription
Step 1
Sign up and request a visit
Share your symptoms or refill details. From there, you can see a doctor or nurse practitioner or book an appointment with a specialist.
Note: Coverage varies. If you don't have employer or insurer coverage, standard visit fees apply.

Step 2
Connect with a practitioner
Connect with a doctor or nurse practitioner via secure text, audio or video for a diagnosis. Prescriptions are provided at their discretion.

Step 3
Get your prescription
You'll receive a digital copy of your prescription. We'll send it to the pharmacy of your choice or deliver it to your door for free.

Our trusted network of doctors and nurse practitioners is here for you
From coast-to-coast

Common questions
Prescriptions
Start a visit on Maple. If a prescription is right for you, your practitioner will send it directly to your pharmacy of choice. You'll get a notification through the Maple app when it's ready for pickup, or you can have it delivered to your door at no extra cost.
Keep in mind: Prescriptions are given at a practitioner's discretion, following a visit and diagnosis.
Yes. When you're sick or need a prescription refill, doctors and nurse practitioners on Maple can prescribe most medications online—with the exception of controlled substances like narcotics.
Connect with a practitioner from home, get your prescription at their discretion, and pick it up at your local pharmacy or have it delivered to your door for free.
Just like an in-person visit, you'll have a visit with a practitioner who'll determine whether a prescription is right for you. If they provide one, it'll be sent digitally through the Maple app. You can send it to your pharmacy or have it delivered to your door for free.
Once your visit is complete and your prescription is approved, it's typically sent to your pharmacy within minutes. If you choose home delivery, expect your medication within one to three business days.
If you’re on a certain type of medication such as high blood pressure or birth control, you can use Maple to speak with a doctor about getting a prescription refill online.
Simply log in to your account and request a consultation. Doctors can provide new prescriptions as well as prescription renewals and refills at their discretion.
Practitioners can prescribe most medications as needed. They cannot prescribe controlled substances like narcotics.
Our practitioners can help with anxiety, asthma, sinus infections, flu, diarrhea, back pain, panic attacks, vertigo, and much more.
No. Practitioners are trained to prescribe medication that's safe and effective based on your condition, medical history, and more.
The good news? You can see a doctor or nurse practitioner online in minutes for a new prescription or refill. Pick up your medication at a pharmacy that works for you, or have it delivered to your door for free.
Yes. You can select your preferred doctor or nurse practitioner based on availability when requesting a visit.
In most cases, yes—a text visit works. However, if your practitioner needs more information to assess your condition, they may request an audio or video call.
Delivery
Yes. Delivery is available for all prescriptions—including new prescriptions and refills—within one to three business days at no extra cost.
Security and privacy
Yes. Your visits with Canadian-licensed doctors and nurse practitioners are private, confidential, and secure—whether you connect via text, audio, or video call.
Your personal and health information is protected at every step. All prescription details, including the practitioner's signature and contact information, are securely provided.






