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Online prescriptions and refills in Canada

Connect with doctors and nurse practitioners in minutes to get prescriptions online in Canada or prescription refills online from your phone, tablet, or computer any time, 24/7, or by appointment. Please note that all prescriptions are given at the provider’s discretion.

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Getting a prescription on Maple is easy

First, send a request

Simply fill out a short form online with your symptoms or refill details for the online doctor’s prescription you need — you can then either see a doctor or nurse practitioner in minutes or schedule an appointment with a specialist.

If you don’t have employer or insurer coverage, fees may apply since many virtual services aren’t covered by provincial health plans.

You’ll also need to provide a copy of your government ID to obtain a prescription.

Next, you'll hear from the doctor

Our doctors and nurse practitioners can provide a prescription online in Canada for most medications at their discretion. If the doctor or nurse practitioner can help, your consultation will start right away and you'll begin speaking over text. They may also request an audio or video chat if it’ll help with your diagnosis.

If the doctor or nurse practitioner can't help, your consultation won’t start and you won't be charged. For example, doctors can’t provide prescriptions for narcotics or opiates on Maple. Instead, they’ll let you know if you need to visit a family practice or walk-in clinic.

Get your online prescription and refills

You'll see the details of the online doctor’s prescription, including the drug name, dosage, and frequency. The doctor's signature, license number, and direct contact information are on the prescription if your pharmacist has any questions.

Prescriptions are sent directly to the pharmacy of your choice or you can choose free delivery to your home.

Please note: Maple is not a pharmaceutical manufacturer, nor are we an online pharmacy. This means you'll need to buy your medication from the pharmacy once you have your prescription.

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Meet some of our doctors.

Our physicians are Canadian-licensed and practice family or emergency medicine right here in Canada.

Michael Verbora
Family Physician
Dr. Michael Verbora

Dr. Verbora practices family medicine in Toronto, and specializes in student health. He received his Bachelor of Science with Honours from the University of Windsor, his Masters of Business Administration from Odette School of ...

Gita Kruger
Family & Urgent Care
Dr. Gita Kruger

Dr. Gita Kruger is a practicing family medicine and urgent care physician in Calgary, Alberta. Her pre-medical education includes Masters of Science (MSc) degrees in both Audiology and Speech Pathology from Syracuse University ...

Garth Slysz
Family Physician
Dr. Garth Slysz

Dr. Slysz has practiced as a family physician in Charlottetown in PEI for 26 years. Throughout that time he has cared for his patients in the Queen Elizabeth Hospital. He has taught family medicine residents and medical studen ...

Aleksandra Ferenc
Family Physician
Dr. Aleksandra Ferenc

Dr. Ferenc is a practicing family physician in Mississauga, who speaks both English and Polish. She received her Bachelor of Science from Queen’s University and her Doctor of Medicine from Jagiellonian University Medical Colle ...

Eric Fonberg
Family & ER Physician
Dr. Eric Fonberg

Dr. Fonberg is a family and emergency physician with more than 30 years of experience practicing primary care and hospital based medicine. He received his Doctor of Medicine from Western University, and his Master of Public He ...

Mark D’Souza
ER Physician
Dr. Mark D’Souza

Dr. D’Souza is a practicing emergency room physician in Toronto, with extensive experience in both adult and paediatric medicine. He received his Bachelor of Arts & Science from McMaster University, and his Doctor of Medic ...

Shafik Dharamshi
ER Physician
Dr. Shafik Dharamshi

Dr. Dharamshi has been a staff physician in the emergency departments of the Scarborough Hospital and Rouge Valley Health System for the past 27 years. He obtained his Bachelor of Science degree from McMaster University, and h ...

Marni Brooks
Family Physician
Dr. Marni Brooks

Dr. Brooks is a practicing family physician in Ontario. She received her Bachelor of Science degree at McGill University where she wrote her thesis in the area of paediatric pain. Dr. Brooks completed both a Master of Social W ...

Frequently Asked Questions

Can you get a prescription from an online doctor?

Yes! When you’re sick or if you can’t get in touch with your family doctor for a prescription refill, doctors and nurse practitioners on Maple can prescribe most medications online with the exception of controlled medications such as narcotics. 

You can speak with a doctor or nurse practitioner from the comfort of your home, get a prescription online, and pick up your prescription at a local pharmacy or choose free delivery so you can simply focus on recovery.

How can I get a prescription online?

You can use Maple for an online prescription consultation. Prescriptions are given at the doctor or nurse practitioner’s discretion. Once received, you’ll send your prescription to the pharmacy of your choice where you’ll be notified through the Maple app when it’s ready for pickup or have it delivered to your door at no additional cost.

What kinds of medications can online doctors prescribe?

Doctors can prescribe most medications as needed. They cannot prescribe controlled substances such as narcotics.

Our online doctors can help treat anxiety, asthma, sinus infections, flu, diarrhea, back pain, panic attacks, vertigo, and much more.

Can you get a prescription or renew a prescription without talking to a doctor?

Unfortunately, you can’t get a prescription without talking to a doctor. A doctor is trained to prescribe medication that’s safe and effective based on your condition, medical history, and more. 

The good news is that with Maple, you can see a doctor or nurse practitioner online in Canada for a prescription when you’re sick or renew your prescription online. And, you can pick up your medication at a pharmacy that’s convenient for you, or have it delivered to your door at no additional cost.

How do I get my prescriptions refilled?

If you’re on a certain type of medication such as high blood pressure or birth control, you can use Maple to speak with a doctor about getting a prescription refill online.

Simply log in to your account and request a consultation. Doctors can provide new prescriptions as well as prescription renewals and refills at their discretion.

Can my prescriptions be delivered?

Yes! Delivery is available for all prescriptions, including if you’re getting a prescription renewed and for online prescription refills from doctors on Maple within two to five business days.

How do online prescriptions work?

Wondering how to get prescriptions online in Canada? Similar to in-person visits, you’ll have a consultation with the doctor, and they’ll determine whether they can give you a prescription. If the doctor does provide an online prescription during your consultation, it’ll be a digital prescription sent to you in the Maple app. You can send the prescription to the pharmacy of your choice or have it delivered to your door at no additional cost.

What is Maple?

With Maple, you can start talking to a family doctor, nurse practitioner, or specialist to get a prescription online in Canada in minutes at the provider’s discretion. 

We’re a healthcare app for fast, convenient, 24/7 access to Canadian-licensed doctors and nurse practitioners. Thinking about getting a prescription at the walk-in clinic? Skip the waiting room and get one on Maple in minutes instead!

You simply log in, tap a button to request a consultation, and we’ll connect you with a doctor or nurse practitioner. All of our consultations are private and confidential, and take place over secure text messaging, audio, or video. 

Our online doctors and nurse practitioners can provide a diagnosis, treatment plans, prescriptions, sick notes, lab requisitions, and much more.

We also offer access to many specialists online, from dermatologists to endocrinologists. While you’d typically have to wait months to see one in person, there’s no waitlist or referral needed to speak with a Canadian-licensed specialist on Maple. 

You can visit our How it works page to learn more.

Get an online prescription in Canada — skip the waiting room

Connect with a doctor or nurse practioner online for a consultation and receive your prescription — including prescription renewals and online prescription refills—any time, 24/7.

Illustration of a woman carrying her grocery bags while contacting a doctor online using Maple