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Start talking to a doctor in 2 minutes or less.

Instantly connect with Canadian doctors for online medical care from your phone, tablet or computer.

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Requesting a consultation on Maple is easy.

First, describe your symptoms

Log in to Maple and click the "Get care" button. Simply enter your symptoms or a description of your medical request.

The app can use your location to match you directly with the next available doctor or nurse practitioner, or you can schedule an appointment at a time that’s convenient for you. If you choose to see a provider right away, you'll hear from them in a couple of minutes.

Payment may be required if you don’t have employer / insurer coverage. This is because many of our services aren’t covered under provincial health plans, due to our use of secure messaging, nurse practitioners, and a national doctor network. If you need to pay, visits start at $49.

Next, you'll hear from the doctor

Once the doctor reviews your request, they’ll determine whether they can help you on Maple. If they're able to help, your visit will start right away and you'll be speaking directly with the doctor or nurse practitioner over text. The healthcare provider may also request audio or video if it’ll help with your diagnosis.

If the doctor cannot help, your visit will not start and you will not incur a charge. The doctor will advise if you need to visit a family practice or walk in clinic instead.

Get advice, diagnosis, and treatment right on Maple

You'll receive any prescriptions or sick notes digitally in the Maple app. Prescriptions are automatically faxed to your pharmacy, or you can choose free delivery to your address.

Note: Maple is not a pharmaceutical manufacturer, nor are we an online pharmacy.

Frequently Asked Questions

What can online doctors treat?

Maple doctors and nurse practitioners can treat many conditions online including bladder infections, UTIs, cold & flu, eye infections, sexual health issues including ED, vomiting, diarrhea, skin issues and more.

Do online doctors accept insurance?

Our online medical consultations and memberships are covered under many existing private healthcare plans including Healthcare Spending Accounts. Check with your insurance provider to find out more.

Do online doctors work?

Yes! Our doctors and nurse practitioners are able to treat many conditions online allowing you to save travel time and skip the germy waiting room.

What is virtual care?

Virtual care, also known as telemedicine, is the delivery of medical services over the internet or phone. It’s any situation in which you communicate with a healthcare provider remotely, rather than in-person.

How does virtual care work?

Virtual care connects patients to healthcare providers online, using video, text, or audio. Online doctors work just like in-person doctors. They can examine areas of concern visually, and ask questions about your symptoms and health history to determine your diagnosis and the best treatment plan.

Maple is a virtual care platform. Through Maple, you can speak with doctors through text or video, receive diagnosis and prescriptions. Your prescription can be sent to the pharmacy of your choice or delivered to your door.

Get started today.

Maple revolves around your needs and schedule. Start enjoying on demand healthcare that fits your life.