How it works | Maple Skip to main content

Start talking to a doctor in 2 minutes or less.

Instantly connect with Canadian doctors for online medical care from your phone, tablet or computer.

Start talking to a doctor in 2 minutes or less

Requesting a consultation on Maple is easy. 

First, describe your symptoms

Log in to Maple and click the "See the doctor" button. Simply enter your symptoms or a description of your medical request.

The app then uses your location to match you with a physician licensed to treat you, and you'll hear from the doctor in a couple of minutes.

Payment is required if you do not have employer / insurer coverage. Visits start at $49.

Next, you'll hear from the doctor

Once the doctor reviews your request, they will determine whether they can help you on Maple. If they're able to help, your visit will start right away and you'll be speaking directly with the doctor over chat or video.

If the doctor cannot help, your visit will not start and you will not incur a charge. The doctor will advise if you need to visit a family practice or walk in clinic instead.

Get advice, diagnosis, and treatment right on Maple

You'll receive any prescriptions or sick notes digitally in the Maple app. Prescriptions are automatically faxed to your pharmacy, or you can choose free delivery to your address.

Meet our doctors

Our physicians are Canadian licensed and practice family or emergency medicine right here in Canada.

See all >

Dr. Michael Verbora

Dr. Michael Verbora

Family Physician, Toronto

See all

Dr. Mark D’Souza

Dr. Mark D’Souza

ER Physician, Toronto

See all

Dr. Donald Ginsberg

Dr. Donald Ginsberg

Family Physician, Montreal

See all

Dr. William Cherniak

Dr. William Cherniak

ER Physician, Toronto

See all

Dr. Peter Iracleous

Dr. Peter Iracleous

ER Physician, Toronto

See all

Dr. Tanja Vlahovich

Dr. Tanja Vlahovich

ER Physician, Toronto

See all

Dr. Tristan Snider

Dr. Tristan Snider

ER Physician, Toronto

See all

Dr. Paul Medve

Dr. Paul Medve

ER Physician, Simcoe

See all

Dr. Bharat Bahl

Dr. Bharat Bahl

ER Physician, Toronto

See all

Dr. Shafik Dharamshi

Dr. Shafik Dharamshi

ER Physician, Toronto

See all

Simple pricing to fit your needs.

Pay-per-visit

If you're in a rush, or your family doctor is not available, you can use Maple for a single visit. The fee varies depending on the time of day.

$49 /visit

Weekdays

7am - midnight ET
Monday - Friday

$79 /visit

Weekends & Holidays

7am - midnight ET

$99 /visit

Overnight

Midnight - 6:59am

Year-round care

Enjoy the peace of mind of having a doctor on call 24/7. Memberships are paid annually.

Illustration of a woman talking on the phone
$30 /month

Personal membership

Up to 30 visits per year

Illustration of a family
$50 /month

Family membership

Up to 50 visits per year

Credit packages

You can apply credits directly to a visit or membership. Get a discount by buying in advance.

Starter

$100 in credits

5% savings
Pay only $95

Extended

$200 in credits

10% savings
Pay only $180

Year-round

$500 in credits

15% savings
Pay only $425

Why do I have to pay if I'm Canadian?

Our online medical visits are not covered by provincial health plans in Canada.

Explore frequently asked questions

Is Maple safe?

Is Maple safe?

Learn more

What is Maple? 
How does it work?

What is Maple? 
How does it work?

Learn more

Do I have to pay to use Maple?

Do I have to pay to use Maple?

Learn more

What conditions can doctors diagnose and treat on Maple?

What conditions can doctors diagnose and treat on Maple?

Learn more

How do I get a prescription on Maple?

How do I get a prescription on Maple?

Learn more

Can I use my health insurance for payment?

Can I use my health insurance for payment?

Learn more

img_couch@2x

Get started today.

Maple revolves around your needs and schedule. Start enjoying on demand healthcare that fits your life.

We're available globally.

If you live outside of Canada and need a second opinion, our doctors are available to you 24/7.