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Please note prescriptions are only available in Canada and given at the doctor's discretion.

Croup treatment, diagnosis & prescriptions

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Can a doctor treat croup on Maple?

Yes. In most cases, doctors on Maple will be able to diagnose croup by listening to the characteristic barking cough, observing the child’s breathing and discussing noticeable symptoms.

If the doctor believes your child has the virus, they will recommend an appropriate course of croup treatment based on the severity of the symptoms.

Can I get a prescription on Maple?

Yes, our physicians can prescribe medications online during your consultation. Once you accept a prescription, you’ll have the option to pick it up from any pharmacy or to have it delivered right to your door at no additional cost.

You can visit our How it Works page to learn more.

What is croup?

Croup is a viral infection, usually found in infants and children under 5 years old. It frequently begins as a common cold.

Typically, once the infection progresses far enough, croup can cause swelling around the vocal cords, within the windpipe and in the breathing tubes leading to the lungs.

These result in difficulty breathing, as well as the recognizable harsh cough associated with the virus.

What are the symptoms of croup?

Croup symptoms include:

  • A loud barking cough (which is made worse when the child cries or becomes agitated)
  • Laboured or noisy breathing
  • Hoarse sounding voice
  • Fever
  • Congestion
  • Runny nose and sneezing
What causes croup?

Croup causes can usually be traced back to parainfluenza and adenovirus viruses (common cold viruses), or Respiratory Syncytial Virus (the most common germ affecting young children).

In some cases, the virus could also be caused by allergies, bacterial infections, exposure to inhaled irritants and measles.

Is croup contagious?

Yes, croup is contagious. Because it is a virus, it can be spread by inhaling tiny infected droplets when someone with croup coughs or sneezes.
It can also be passed when someone touches a contaminated surface, and then touches their face, nose or mouth.

Occasionally, teenagers can become infected with croup, but it’s very rare in adults.

How is croup treated?

Croup treatment will vary depending on the severity of the infection and recommendations from your doctor.

If the doctor suspects your child has a mild case of croup, they may suggest purchasing a cool mist humidifier to help them breathe better while they sleep.

However, if the doctor believes it to be a severe case of croup, they may suggest a prescription using a steroid medication to assist in opening the child’s airways.

What is the difference between croup and whooping cough?

The largest difference between croup and whooping cough (also known as pertussis) is that croup is a viral infection, while whooping cough is a bacterial infection.

Both illnesses have different, recognizable cough symptoms, which can be useful in identifying them. The croup cough sound is sharp and barking, while whooping cough usually causes the child to have a prolonged coughing fit, followed by a long ‘whooping’ breath after they’ve finished.

Both infections are potentially contagious. However, whooping cough can last much longer (up to 100 days) and may require antibiotics.

What is Maple?

With Maple, you can start talking to a doctor about your symptoms in a matter of minutes. We’re a healthcare app for fast, convenient 24/7 access to Canadian doctors.

You simply log in, tap a button to request a consultation, and we’ll immediately connect you to a doctor via live chat or video. You can visit our How it Works page to learn more.

Our doctors can assess symptoms, and provide treatment, including prescriptions as necessary.

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Patients love using Maple

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A fantastic way to get medical advice when you are unable to see someone in person. The app is so simple to use. Highly recommend. I am not a tech savvy person but the doctor was kind enough to patiently walk me through every step of the process. Thank you.

— Google Play Store

This app is amazing! The doctor was so professional. I just waited 1-2 mins to get served! I highly recommend this app.

— Google Play Store

The service has been amazing for our family. The doctors are kind, thorough, and ask all the right questions. As a busy family of five, this app has been a life saver

— App store review

Super impressed with this service. Without a family doctor, it’s easy to feel alone with no care. Very thankful to have options.

— Google Play Store User

So fast and efficient. A process that would have ordinarily involved a referral and a six months wait was completed in less than 72 hours. Wholeheartedly recommend Maple.

— Google Review

At 1:30 am, I realized I had a UTI and was desperate for help. I went online and within ten minutes, I had my prescription faxed to my pharmacy. This service gave me peace of mind.

— Trustpilot Review

Maple was there for me when other doctors couldn't be. So convenient. Any time, any day. I am grateful for this service.

— Trustpilot Review

We needed to see a doctor over the weekend as our pediatrician was not available. Logging into Maple and choosing from a selection of specialties was quick and easy. Excellent service!

— Trustpilot Review

Very easy to navigate Maple. It’s secure and trusted. Maple has truly gone above and beyond with their app. Highly recommended.

— Trustpilot Review

Amazing service! It was great being able to connect with a doctor from the comfort of home late at night.

— Trustpilot Review

Treatable conditions

Mental health

Our doctors are available to provide advice and treatment for common mental health conditions.

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Women’s/men’s health

Doctors can advise on family planning and treat conditions, including urinary tract infections and erectile dysfunction.

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