Croup treatment, diagnosis & prescriptions
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After your consultation, if you have received a medical diagnosis and prescription for a medication, your prescription can be faxed to the pharmacy of your choice for pick-up or delivered to your home.
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A fantastic way to get medical advice when you are unable to see someone in person. The app is so simple to use. Highly recommend. I am not a tech savvy person but the doctor was kind enough to patiently walk me through every step of the process. Thank you.
Saved me hours waiting in the ER.
Fast and effective tool for getting a diagnosis and prescription.
The doctor willingly took the time to explain things to me.
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Frequently asked questions
About Croup
Yes. In most cases, doctors on Maple will be able to diagnose croup by listening to the characteristic barking cough, observing the child’s breathing and discussing noticeable symptoms.
If the doctor believes your child has the virus, they will recommend an appropriate course of croup treatment based on the severity of the symptoms.
Yes, our physicians can prescribe medications online during your consultation. Once you accept a prescription, you’ll have the option to pick it up from any pharmacy or to have it delivered right to your door at no additional cost.
You can visit our How it Works page to learn more.
Croup is a viral infection, usually found in infants and children under 5 years old. It frequently begins as a common cold.
Typically, once the infection progresses far enough, croup can cause swelling around the vocal cords, within the windpipe and in the breathing tubes leading to the lungs.
These result in difficulty breathing, as well as the recognizable harsh cough associated with the virus.
Croup symptoms include:
- A loud barking cough (which is made worse when the child cries or becomes agitated)
- Laboured or noisy breathing
- Hoarse sounding voice
- Fever
- Congestion
- Runny nose and sneezing
Croup causes can usually be traced back to parainfluenza and adenovirus viruses (common cold viruses), or Respiratory Syncytial Virus (the most common germ affecting young children).
In some cases, the virus could also be caused by allergies, bacterial infections, exposure to inhaled irritants and measles.
Yes, croup is contagious. Because it is a virus, it can be spread by inhaling tiny infected droplets when someone with croup coughs or sneezes.
It can also be passed when someone touches a contaminated surface, and then touches their face, nose or mouth.
Occasionally, teenagers can become infected with croup, but it’s very rare in adults.
Croup treatment will vary depending on the severity of the infection and recommendations from your doctor.
If the doctor suspects your child has a mild case of croup, they may suggest purchasing a cool mist humidifier to help them breathe better while they sleep.
However, if the doctor believes it to be a severe case of croup, they may suggest a prescription using a steroid medication to assist in opening the child’s airways.
The largest difference between croup and whooping cough (also known as pertussis) is that croup is a viral infection, while whooping cough is a bacterial infection.
Both illnesses have different, recognizable cough symptoms, which can be useful in identifying them. The croup cough sound is sharp and barking, while whooping cough usually causes the child to have a prolonged coughing fit, followed by a long ‘whooping’ breath after they’ve finished.
Both infections are potentially contagious. However, whooping cough can last much longer (up to 100 days) and may require antibiotics.
Maple 101
Maple is a virtual care platform that connects you with our network of Canadian-licensed doctors, nurse practitioners and specialists via secure text, audio or video call. Sign in to your Maple account to start a visit. Learn more about how Maple works here.
A visit works a lot like an in-person appointment. A doctor or nurse practitioner will ask about your symptoms, review your health history and recommend a treatment plan that's right for you. Sometimes, you might need to see someone in person. When that happens, we'll help you figure out what comes next.
As a Maple member, you get 24/7 access to care online. Connect with our network of Canadian-licensed doctors and nurse practitioners in minutes via secure text, audio or video call.
Pricing and Payment
Membership is $85/month. One membership, care for your whole family. In eligible provinces, membership includes:
- Daily visits: one visit a day with a doctor or nurse practitioner for each family member in your household
- Paediatric care: covered paediatric primary care visits, available by appointment
- Second Medical Opinion: when you're unsure about a complex diagnosis, like cancer or MS, or want to understand all your options, you and your family can access an expert Second Medical Opinion
- Personal Health Check-Ins: personalized, evidence-based proactive care screenings to help you stay on top of your health
- iCBT courses: internet-based cognitive behavioural therapy self-assessments and courses
- Specialists: see a specialist in days, not months. No referral necessary.
- Specialist referrals: a referral to a physician specialist for in-person care, if needed
Membership can't be combined with other offerings, such as private insurance coverage and provincial programs, where available. A Healthcare Spending Account (HSA) may cover your membership fees. Check with your HSA provider for details.
Your Maple monthly membership covers virtual care for you, your spouse and your dependents under the age of 18 who share the same primary residence. Full disclaimer and refund policy here.
We accept all major credit cards, including AMEX, plus Google Pay and Apple Pay.
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Privacy is at the core of how we deliver care. We follow Canadian privacy and healthcare laws, including PIPEDA and PHIPA, to protect your personal and health information.
Our policies and consent processes are simple and easy to understand, so you stay in control. Strong security infrastructure and strict data policies protect every session. You keep control of your personal health information, medical records and test results at all times. We also work with leading experts and review our policies regularly.
All doctors and nurse practitioners who deliver care through Maple are licensed in Canada and governed by their regulatory colleges. They must follow the telemedicine policies set by the medical regulator in each province.
Regulators across Canada recognize the value of virtual care. It helps improve access to care for patients and makes care delivery more efficient for practitioners and Canada's healthcare system.
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