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Eczema treatment, diagnosis & prescriptions

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Can I talk to a doctor on Maple about my eczema?

Yes. In most cases, a doctor on Maple would be able to treat eczema online by asking about your symptoms and observing your condition, and by taking a look at your skin by photo or video. Once you describe your symptoms to the doctor, they’ll be able to diagnose you, prescribe appropriate medication, and recommend an appropriate course of treatment. If the doctor suspects you have a more serious problem, they may suggest for you to go to a clinic for a thorough physical examination.

In select provinces, you can also request to see a dermatologist right on Maple about your eczema. To learn more about how our online dermatology assessments work, please click here.

Can I get a prescription on Maple?

Yes, our physicians can prescribe medications online during your consultation. Once you accept a prescription, you’ll have the option to pick it up from any pharmacy or we’ll deliver it right to your door at no additional cost.

You can visit our How it Works page to learn more.

What is eczema?

Eczema is a chronic skin condition characterized by scaly, irritated patches of skin on parts of your body that are very itchy and sometimes produce blood. 

What are the symptoms of eczema?

Symptoms can depend on your age and the level of severity of your eczema. However, common symptoms include:

  • Constant itching  
  • Dry skin 
  • Rashes that are red and scaly in appearance
  • Crusting or liquidy substance coming out of the affected area 
How can I treat eczema?

Although you cannot cure eczema, you can certainly do things to manage it. At-home treatments and preventative measures include:

  • Minimizing the amount of time you spend in the shower and ensuring that you bathe in warm or lukewarm water rather than hot water
  • Frequently moisturizing the affected area to lock in moisture
  • Use gentle and unscented cleansers and soaps  

In addition to at-home treatments, doctors may prescribe you medications such as antibiotics to treat skin infections that may be caused by the excess itching, or corticosteroids to help with inflammation.

What is Maple?

With Maple, you can start consulting with a doctor about your symptoms in a matter of minutes. We’re a healthcare app for fast, convenient 24/7 access to Canadian doctors.

You simply log in, tap a button to request a consultation, and we’ll immediately connect you to a doctor via live chat or video.

Our doctors can assess symptoms, and provide treatment, including prescriptions as necessary.

You can visit our How it Works page to learn more.

Additionally, for select provinces, you may see a dermatologist on Maple about your eczema the same way you would request a consultation with a general practitioner. Maple’s dermatologists are able to provide you with a diagnosis, necessary notes, treatment plans, and prescriptions within 24 hours.

Patients love using Maple

Read our social media reviews, or download the app

Saves a lot of time compared to sitting in a doctor's office!

- Play Store review

Legitimate and just as described, with fabulous doctors. Totally fills the late-night worry gap!

- App Store review

Not having to endure a long wait at a walk in clinic is fabulous. Especially since I have twin pre-schoolers to contend with.

- App Store review

The service is so quick and professional and saves hours spent in a walk-in-clinic. This is a game changer for busy moms and I recommend it to everyone!

- Facebook review

Instead of my husband having to drag both kids to the hospital or walk in alone he was able to see a doctor right away and get a prescription faxed to our local pharmacy.

- Facebook review

Our family has used this service twice so far and it has been amazing. Both doctors were friendly, compassionate and you never feel rushed.

- Facebook review

Was concerned I wouldn’t be able to see a doctor without an appointment. I installed the Maple app, spoke to a doctor and had my prescription in under 30 min.

- Facebook review

I used Maple for the first time today. It was quick and easy, took less than ten minutes including connecting time and the doctor was professional and friendly. 

- Facebook review

LOVE This service. Not only do you have a doctor within seconds but they are professional and knowledgable.

- Facebook review

Absolutely blown away. It was SO easy to use. No wait time getting connected with a doctor. Getting the prescription faxed to the pharmacy made it a seamless process.

- Facebook review

Conditions Maple doctors can treat

Mental health

Our doctors are available to provide advice and treatment for common mental health conditions.

Some examples include:

Women's/men's health

Doctors can advise on family planning and treat conditions like urinary tract infections and erectile dysfunction.

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