No family doctor? No problem. Our online doctors are here for you.
From diagnosing illnesses, ordering lab tests, prescribing medication to providing sick notes— our online doctors are available 24/7 to treat you and your family.

Head-to-toe virtual care for your loved ones
From babies to adults and grandparents, we've got your family covered, 24/7.
Acute and chronic care
Primary care for everything from runny noses to allergies and arthritis.
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Some examples include:
Mental health
Therapy and counselling to help cope with stress, anxiety, depression and more.
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Sexual and reproductive health
Family planning advice, treatment for STIs, urinary tract infections and erectile dysfunction.
Meet some of our online doctors
Our physicians are Canadian-licensed and practice family or emergency medicine right here in Canada, 24/7.
What our online doctors can do for you
- Diagnose illnesses
- Order lab tests
- Prescribe medication
- Provide sick notes for school or work
- Specialist referrals

What our doctors can’t do
Medical emergencies
Virtual care is not meant for emergencies. In an emergency, please call 911 or go to the ER.
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Some examples include:
- Chest pain
- Difficulty breathing
- Suicidal thoughts
- Major trauma
- Gastrointestinal bleeding
Controlled medications
Our doctors cannot prescribe narcotics.
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Some examples include:
- Narcotics, such as oxycodone, sold under brand names such as Percocet and OxyContin
- Benzodiazepines, such as Lorazepam, sold under the brand name Ativan and others
- Stimulant medications to treat ADHD such as brand names Ritalin, Adderall, and Vyvanse
Disability & school forms
We can't fill out WSIB or school absence forms.
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These forms tend to be complex and require an in-person doctor visit.
Backdated sick notes
Sick notes cannot be backdated beyond one week.
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Sick notes for absences greater than a week cannot be provided, either.
How it works
- Simply select the "Get care" button on the app
- Connect with a Canadian-licensed healthcare provider
- Get a diagnosis, prescription or referral


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