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Kidney infection treatment, diagnosis & prescriptions

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Can I talk to a doctor on Maple about my kidney infection?

Yes. In some cases, a doctor on Maple can help you diagnose a kidney infection or manage a previously diagnosed kidney infection. They can write necessary prescriptions and recommend an appropriate course of treatment. If the doctor suspects you have a more serious problem, they may suggest that you go to a clinic or hospital for a thorough physical examination and treatment.

Can I get a prescription on Maple?

Yes, our physicians can prescribe medications online during your consultation. Once you accept a prescription, you’ll have the option to pick it up from any pharmacy or to have it delivered right to your door at no additional cost.

You can visit our How it Works page to learn more.

What is a kidney infection?

A kidney infection is a severe urinary tract infection. It occurs when bacteria travels up the ureters and into your kidney. It can quickly become a medical emergency, so early treatment is essential.

What are the symptoms of a kidney infection?

Signs and symptoms of a kidney infection can include:

  • Fever and chills
  • Back, side, or groin pain
  • Abdominal pain
  • Frequent urination
  • A strong, persistent urge to urinate
  • Burning or pain while urinating
  • Pus or blood in urine
  • Urine that smells bad or is cloudy
  • Nausea and vomiting
How are kidney infections treated?

Kidney infections are primarily treated with antibiotics. However, if the infection gets severe, you may be hospitalized for a course of IV antibiotics. Chronic kidney infections may  indicate a structural problem in your urinary tract, and you may be referred to a specialist for surgery.

What is Maple?

With Maple, you can start talking to a doctor about your symptoms in a matter of minutes. We’re a healthcare app for fast, convenient 24/7 access to Canadian doctors.

You simply log in, tap a button to request a consultation, and we’ll immediately connect you to a doctor via live chat or video. You can visit our How it Works page to learn more.

Our doctors can assess symptoms, and provide treatment, including prescriptions as necessary.

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Patients love using Maple

Read our social media reviews, or download the app

The service has been amazing for our family. The doctors are kind, thorough, and ask all the right questions. As a busy family of five, this app has been a life saver

— App store review

Super impressed with this service. Without a family doctor, it’s easy to feel alone with no care. Very thankful to have options.

— Google Play Store User

So fast and efficient. A process that would have ordinarily involved a referral and a six months wait was completed in less than 72 hours. Wholeheartedly recommend Maple.

— Google Review

At 1:30 am, I realized I had a UTI and was desperate for help. I went online and within ten minutes, I had my prescription faxed to my pharmacy. This service gave me peace of mind.

— Trustpilot Review

Maple was there for me when other doctors couldn't be. So convenient. Any time, any day. I am grateful for this service.

— Trustpilot Review

We needed to see a doctor over the weekend as our pediatrician was not available. Logging into Maple and choosing from a selection of specialties was quick and easy. Excellent service!

— Trustpilot Review

Very easy to navigate Maple. It’s secure and trusted. Maple has truly gone above and beyond with their app. Highly recommended.

— Trustpilot Review

Amazing service! It was great being able to connect with a doctor from the comfort of home late at night.

— Trustpilot Review

If it wasn't for this service, I would be clogging up the emergency rooms for a prescription refill. A much needed service in my area.

— Trustpilot Review

With my asthma flare-up, I needed a specialist and found one here. The doctor improved my treatment and explained everything in a very clear way.

— Trustpilot Review

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Our doctors are available to provide advice and treatment for common mental health conditions.

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