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Kidney infection treatment, diagnosis & prescriptions

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Can I talk to a doctor on Maple about my kidney infection?

Yes. In some cases, a doctor on Maple can help you diagnose a kidney infection or manage a previously diagnosed kidney infection. They can write necessary prescriptions and recommend an appropriate course of treatment. If the doctor suspects you have a more serious problem, they may suggest that you go to a clinic or hospital for a thorough physical examination and treatment.

Can I get a prescription on Maple?

Yes, our physicians can prescribe medications online during your consultation. Once you accept a prescription, you’ll have the option to pick it up from any pharmacy or to have it delivered right to your door at no additional cost.

You can visit our How it Works page to learn more.

What is a kidney infection?

A kidney infection is a severe urinary tract infection. It occurs when bacteria travels up the ureters and into your kidney. It can quickly become a medical emergency, so early treatment is essential.

What are the symptoms of a kidney infection?

Signs and symptoms of a kidney infection can include:

  • Fever and chills
  • Back, side, or groin pain
  • Abdominal pain
  • Frequent urination
  • A strong, persistent urge to urinate
  • Burning or pain while urinating
  • Pus or blood in urine
  • Urine that smells bad or is cloudy
  • Nausea and vomiting
How are kidney infections treated?

Kidney infections are primarily treated with antibiotics. However, if the infection gets severe, you may be hospitalized for a course of IV antibiotics. Chronic kidney infections may  indicate a structural problem in your urinary tract, and you may be referred to a specialist for surgery.

What is Maple?

With Maple, you can start talking to a doctor about your symptoms in a matter of minutes. We’re a healthcare app for fast, convenient 24/7 access to Canadian doctors.

You simply log in, tap a button to request a consultation, and we’ll immediately connect you to a doctor via live chat or video. You can visit our How it Works page to learn more.

Our doctors can assess symptoms, and provide treatment, including prescriptions as necessary.

Patients love using Maple

Read our social media reviews, or download the app

Saves a lot of time compared to sitting in a doctor's office!

- Play Store review

Legitimate and just as described, with fabulous doctors. Totally fills the late-night worry gap!

- App Store review

Not having to endure a long wait at a walk in clinic is fabulous. Especially since I have twin pre-schoolers to contend with.

- App Store review

The service is so quick and professional and saves hours spent in a walk-in-clinic. This is a game changer for busy moms and I recommend it to everyone!

- Facebook review

Instead of my husband having to drag both kids to the hospital or walk in alone he was able to see a doctor right away and get a prescription faxed to our local pharmacy.

- Facebook review

Our family has used this service twice so far and it has been amazing. Both doctors were friendly, compassionate and you never feel rushed.

- Facebook review

Was concerned I wouldn’t be able to see a doctor without an appointment. I installed the Maple app, spoke to a doctor and had my prescription in under 30 min.

- Facebook review

I used Maple for the first time today. It was quick and easy, took less than ten minutes including connecting time and the doctor was professional and friendly. 

- Facebook review

LOVE This service. Not only do you have a doctor within seconds but they are professional and knowledgable.

- Facebook review

Absolutely blown away. It was SO easy to use. No wait time getting connected with a doctor. Getting the prescription faxed to the pharmacy made it a seamless process.

- Facebook review

Conditions Maple doctors can treat

Mental health

Our doctors are available to provide advice and treatment for common mental health conditions.

Some examples include:

Women's/men's health

Doctors can advise on family planning and treat conditions like urinary tract infections and erectile dysfunction.

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