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Shingles treatment, diagnosis & prescriptions

Skip the waiting room! Instantly connect with Canadian doctors for medical care from your phone, tablet or computer - any time, 24/7.

Can I talk to a doctor on Maple about my shingles?

Yes. In most cases, a doctor on Maple can diagnoses shingles online by asking about your symptoms and observing your condition. Once you describe your symptoms to the doctor, they’ll be able to provide a diagnosis, write necessary prescriptions, and recommend an appropriate course of treatment. If the doctor suspects you have a more serious problem, they may suggest for you to go to a clinic for a thorough physical examination.

In select provinces, you can also request to see a dermatologist right on Maple about your shingles. To learn more about how our online dermatology assessments work, please click here.

Can I get a prescription on Maple?

Yes, our physicians can prescribe medications online during your consultation. Once you accept a prescription, you’ll have the option to pick it up from any pharmacy or we’ll deliver it right to your door at no additional cost.

You can visit our How it Works page to learn more.

What are shingles?

Shingles (also known as Herpes Zoster) is a viral infection causing painful skin rashes. Typically, shingles occurs to those who previously have had chickenpox. The chickenpox virus stays in the body and can reappear as shingles. 

Shingles occurs as blisters, typically in a single stripe on one side of the torso, face, or on one limb. They are very painful and typically occur in those over the age of 50.

What are the symptoms of shingles?

Symptoms of shingles include:

  • Skin pain and a burning sensation
  • Skin is sensitive to touch
  • Red rash
  • Fever and fatigue
How can I treat shingles?

Although there is no cure for shingles, there are treatment options available which may help speed up healing and reduce pain. Medications may include:

  • Antivirals such as valacyclovir and acyclovir
  • Patches such as Qutenza
  • Anticonvulsants such as Neurontin
  • Numbing agents such as Lidocaine
What is Maple?

With Maple, you can start talking to a doctor about your symptoms in a matter of minutes. We’re a healthcare app for fast, convenient 24/7 access to Canadian doctors.

You simply log in, tap a button to request a consultation, and we’ll immediately connect you to a doctor via live chat or video.

Our doctors can assess symptoms, and provide treatment, including prescriptions as necessary.

Additionally, for select provinces, you may see a dermatologist on Maple about your shingles the same way you would request a consultation with a general practitioner. Maple’s dermatologists are able to provide you with a diagnosis, necessary notes, treatment plans, and prescriptions within 24 hours.

Patients love using Maple

Read our social media reviews, or download the app

Saves a lot of time compared to sitting in a doctor's office!

- Play Store review

Legitimate and just as described, with fabulous doctors. Totally fills the late-night worry gap!

- App Store review

Not having to endure a long wait at a walk in clinic is fabulous. Especially since I have twin pre-schoolers to contend with.

- App Store review

The service is so quick and professional and saves hours spent in a walk-in-clinic. This is a game changer for busy moms and I recommend it to everyone!

- Facebook review

Instead of my husband having to drag both kids to the hospital or walk in alone he was able to see a doctor right away and get a prescription faxed to our local pharmacy.

- Facebook review

Our family has used this service twice so far and it has been amazing. Both doctors were friendly, compassionate and you never feel rushed.

- Facebook review

Was concerned I wouldn’t be able to see a doctor without an appointment. I installed the Maple app, spoke to a doctor and had my prescription in under 30 min.

- Facebook review

I used Maple for the first time today. It was quick and easy, took less than ten minutes including connecting time and the doctor was professional and friendly. 

- Facebook review

LOVE This service. Not only do you have a doctor within seconds but they are professional and knowledgable.

- Facebook review

Absolutely blown away. It was SO easy to use. No wait time getting connected with a doctor. Getting the prescription faxed to the pharmacy made it a seamless process.

- Facebook review

Conditions Maple doctors can treat

Mental health

Our doctors are available to provide advice and treatment for common mental health conditions.

Some examples include:

Women's/men's health

Doctors can advise on family planning and treat conditions like urinary tract infections and erectile dysfunction.

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