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Please note prescriptions are only available in Canada and given at the doctor's discretion.

Diarrhea treatment, diagnosis & prescriptions

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Can a doctor treat diarrhea on Maple?

Yes. In most cases, a Maple doctor can diagnose diarrhea online by asking about your symptoms and conditions. 

Once you describe your symptoms to the doctor, they will be able to diagnose, prescribe appropriate medication, and recommend an appropriate course of treatment. 

Treatments you may receive from a doctor on Maple may include Imodium (loperamide), which slows down intestinal motility and can quickly resolve cases of benign diarrhea. The doctor may also prescribe anti-vomiting medications such as Zofran (Ondansetron). These are highly effective medications that dissolve under your tongue and can provide full relief in as little as 30 minutes.

If your diarrhea is consistent with an acute infection, your doctor may recommend rapid treatment with antibiotics (such as Ciprofloxacin), and close follow up in an in-person clinical setting.

If the doctor suspects you have a more serious problem, they may suggest you go to a clinic for a thorough in-person examination.

Can I get a prescription on Maple?

Yes, our physicians can prescribe medications online during your consultation. Once you accept a prescription, you’ll have the option to pick it up from any pharmacy or we’ll deliver it right to your door at no additional cost.

You can visit our How it Works page to learn more.

What causes diarrhea?

Everyone has diarrhea occasionally — loose, watery and more frequent bowel movements. In most cases, diarrhea lasts several days. But if diarrhea lasts for weeks, it can indicate a serious disorder, such as a chronic infection, inflammatory bowel disease, or irritable bowel syndrome.

Diarrhea is often caused by a viral stomach infection such as an intestinal or stomach flu.

Other causes include:

  • Allergy or intolerance to some foods
  • Alcohol abuse
  • Diabetes
  • Difficulty absorbing nutrients
  • Digestive system surgery
  • Food that has upset the stomach
  • Food poisoning
  • Intestinal Diseases (Crohn’s disease or Ulcerative colitis)
  • Laxative abuse
  • Overactive thyroid
  • Some cancers
  • Some medicines
  • Radiation therapy
  • Running
What are the symptoms of diarrhea?
  • Abdominal cramps and pain
  • Loose, watery stools
  • Bloating
  • Blood in the stool
  • Fever
  • Nausea
  • Urgent need to have a bowel movement

To prevent diarrhea, wash your hands often, especially:

  • after using the bathroom;
  • after changing diapers;
  • after sneezing, coughing, or blowing your nose;
  • before and after preparing a meal.
How can I treat diarrhea?

Diarrhea does not usually require prescription medication, and will go away on its own.  Drinking water or beverages with electrolytes (sports drinks) can help replace your fluids and keep you hydrated.

Having said that, taking over the counter medications like Imodium (loperamide) can greatly reduce the severity of symptoms, and the frequency of bowel movements.

If your diarrhea is caused by a bacterial infection or parasites, your doctor might prescribe antibiotics.

You should see a doctor if:

  • There is blood or pus in your diarrhea or your stool is black
  • You experience a fever above 38 °C (101 °F)
  • Your diarrhea lasts longer than 2 days
  • You can’t keep fluids down because of nausea or vomiting
  • You have severe stomach or rectal pain
  • You experience diarrhea after a trip to a new country
  • You show signs of extreme dehydration (fatigue, increased heart rate, headache, lightheadedness, dark urine)
What is Maple?

With Maple, you can start talking to a doctor about your symptoms in a matter of minutes. We’re a healthcare app for fast, convenient 24/7 access to Canadian doctors.

You simply log in, tap a button to request a consultation, and we’ll immediately connect you to a doctor via live chat or video.

Our doctors can assess symptoms, and provide treatment, including prescriptions as necessary.

You can visit our How it Works page to learn more.

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Patients love using Maple

Read our social media reviews, or download the app

A fantastic way to get medical advice when you are unable to see someone in person. The app is so simple to use. Highly recommend. I am not a tech savvy person but the doctor was kind enough to patiently walk me through every step of the process. Thank you.

— Google Play Store

This app is amazing! The doctor was so professional. I just waited 1-2 mins to get served! I highly recommend this app.

— Google Play Store

The service has been amazing for our family. The doctors are kind, thorough, and ask all the right questions. As a busy family of five, this app has been a life saver

— App store review

Super impressed with this service. Without a family doctor, it’s easy to feel alone with no care. Very thankful to have options.

— Google Play Store User

So fast and efficient. A process that would have ordinarily involved a referral and a six months wait was completed in less than 72 hours. Wholeheartedly recommend Maple.

— Google Review

At 1:30 am, I realized I had a UTI and was desperate for help. I went online and within ten minutes, I had my prescription faxed to my pharmacy. This service gave me peace of mind.

— Trustpilot Review

Maple was there for me when other doctors couldn't be. So convenient. Any time, any day. I am grateful for this service.

— Trustpilot Review

We needed to see a doctor over the weekend as our pediatrician was not available. Logging into Maple and choosing from a selection of specialties was quick and easy. Excellent service!

— Trustpilot Review

Very easy to navigate Maple. It’s secure and trusted. Maple has truly gone above and beyond with their app. Highly recommended.

— Trustpilot Review

Amazing service! It was great being able to connect with a doctor from the comfort of home late at night.

— Trustpilot Review

Treatable conditions

Mental health

Our doctors are available to provide advice and treatment for common mental health conditions.

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Doctors can advise on family planning and treat conditions, including urinary tract infections and erectile dysfunction.

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