Pigment disorders treatment, diagnosis & prescriptions
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See a doctor or nurse practitioner today to get a new prescription or refill, at their discretion.
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After your consultation, if you have received a medical diagnosis and prescription for a medication, your prescription can be faxed to the pharmacy of your choice for pick-up or delivered to your home.
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Get your medications delivered to your door anywhere in Canada within 1-3 business days.
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Why Canadians love Maple
A fantastic way to get medical advice when you are unable to see someone in person. The app is so simple to use. Highly recommend. I am not a tech savvy person but the doctor was kind enough to patiently walk me through every step of the process. Thank you.
Saved me hours waiting in the ER.
Fast and effective tool for getting a diagnosis and prescription.
The doctor willingly took the time to explain things to me.
Very easy to book a therapist and get appointment receipts.
Frequently asked questions
About Pigment Disorders
Yes, you can. The healthcare provider will want to discuss the symptoms or signs of pigment disorders that you're experiencing. They'll also want to discuss your personal and family medical histories, as well as perform a physical exam.
In many cases, the healthcare provider could refer you to a dermatologist, who will specialize in identifying specific pigment disorders. They may also suggest additional testing on the affected area, to rule out possible underlying conditions causing your pigment disorder.
Once you have a pigment disorder diagnosis, the healthcare provider or dermatologist can suggest appropriate pigment disorder treatments, if any are available for your condition.
Yes, our physicians can prescribe pigment disorder medications online during your consultation. Once you accept a prescription for pigment disorders, you’ll have the option to pick it up from any pharmacy or to have it delivered right to your door at no additional cost.
You can visit our How it Works page to learn more.
Pigmentation refers to the colour of our skin. More specifically, it’s used to describe a pigment called melanin, created by special cells in our skin.
When these special cells become unhealthy or get damaged, melanin production is affected. Pigment disorders refer to skin conditions caused resulting from changes in our skin colouring. Some of these conditions may be contained to a small area of the body, while others could affect the whole body.
There are a number of different types of pigment disorders, each with their own direct causes. Some of these include:
- Birthmarks
- Melasma (also called chloasma)
- Hyperpigmentation
- Hypopigmentation
- Vitiligo
- Albinism
- Infant jaundice
Each different type of pigment disorder has its own symptoms. Some pigment disorders, like birthmarks, may have no symptoms other than their appearance. As their name suggests, they're typically found shortly after birth, and aren't usually a cause for concern.
Other types of pigment disorders are identified by the size, shape, colour changes, or location of the affected skin. There may be no additional signs of these pigment disorders other than the effects they have on the colour of our skin.
Albinism often affects the entire body. This pigment disorder has symptoms that affect both the eyes and hair.
The exact causes for certain pigment disorders, like birthmarks, aren't fully understood. All pigment disorders result from some change in the melanin in our skin.
Albinism is an inherited condition, so this pigment disorder is caused by genetics.
Melasma is caused by changes in the hormone estrogen, which is why it's more commonly found in women than men. This condition can sometimes be triggered by pregnancy, and fade on its own when hormone levels return to normal.
Both hyperpigmentation and hypopigmentation are pigment disorders that are caused by damage to skin.
Vitiligo is an autoimmune disease, so this condition is a result of our own immune system attacking pigment cells.
Infant Jaundice is caused by an excess of bilirubin in the baby's blood, which is a yellow pigment produced when red blood cells are broken down. Bilirubin (a yellow substance) is normally removed from the blood in the liver. Levels become high, and potentially toxic when too much bilirubin is made faster than it can be removed.
In order to diagnose pigment disorders, the healthcare provider will want to discuss your personal and family medical histories. They'll also want to check any signs of pigment disorders you're showing and perform a physical exam.
Sometimes, the healthcare provider may refer you to a dermatologist. This is a skin specialist, who has the expertise necessary to offer a clear pigment disorder diagnosis. They can also suggest any specialized testing that may be required to identify your specific condition, including a biopsy on the affected area.
Once you have a clear pigment disorder diagnosis, the healthcare provider can suggest appropriate pigment disorder treatments for your condition, when available. This includes any prescription pigment disorder medications you may require.
The type of pigment disorder treatments your healthcare provider will suggest depends on what they believe the cause of your pigment disorder to be.
In some cases, there may not be a direct treatment for your pigment disorder. However, the healthcare provider could suggest therapy treatments for the mental health effects pigment disorders can cause.
Certain pigment disorders can be treated with over-the-counter medications, lotions, and creams, while others may require prescription pigment disorder medications.
In some cases, your healthcare provider may suggest additional treatments or therapies, such as:
- Laser resurfacing
- Chemical peels
- Dermabrasion therapy
- Light therapies
If you've noticed changes with your skin pigment, you should talk to your healthcare provider. While many pigment disorders aren't painful, they can have a negative effect on our mental health and self-image.
A healthcare provider from Maple can refer you to a dermatologist on our platform. Together your healthcare team can help diagnose your pigment disorder and suggest treatments best suited to you.
Don't be embarrassed by pigment disorders. Let Maple help you take control of your pigment disorder symptoms.
Maple 101
Maple is a virtual care platform that connects you with our network of Canadian-licensed doctors, nurse practitioners and specialists via secure text, audio or video call. Sign in to your Maple account to start a visit. Learn more about how Maple works here.
A visit works a lot like an in-person appointment. A doctor or nurse practitioner will ask about your symptoms, review your health history and recommend a treatment plan that's right for you. Not every visit leads to a prescription. Sometimes, you might need to see someone in person. When that happens, we'll help you figure out what comes next.
As a Maple member, you get 24/7 access to care online. Connect with our network of Canadian-licensed doctors and nurse practitioners in minutes via secure text, audio or video call.
Pricing and Payment
Our membership costs $85/month. One membership. Care for your whole family. In eligible provinces, membership includes:
- Daily visits: one visit a day with a doctor or nurse practitioner for each family member in your household
- Pediatric care: covered pediatric primary care visits, available by appointment
- Second Medical Opinion: when you're unsure about a complex diagnosis, like cancer or MS, or want to understand all your options, you and your family can access an expert Second Medical Opinion
- Personal Health Check-Ins: personalized, evidence-based proactive care screenings to help you stay on top of your health
- iCBT courses: internet-based cognitive behavioural therapy self-assessments and courses
- Specialists: see a specialist in days, not months. No referral necessary.
- Specialist referrals: a referral to a physician specialist for in-person care, if needed
Membership can't be combined with other offerings, such as private insurance coverage and provincial programs, where available. A Healthcare Spending Account (HSA) may cover your membership fees. Check with your HSA provider for details.
Your Maple monthly membership covers virtual care for you, your spouse and your dependents under the age of 18 who share the same primary residence. Full disclaimer and refund policy here.
We accept all major credit cards, including AMEX, plus Google Pay and Apple Pay.
Security and Privacy
Privacy is at the core of how we deliver care. We follow Canadian privacy and healthcare laws, including PIPEDA and PHIPA, to protect your personal and health information.
Our policies and consent processes are simple and easy to understand, so you stay in control. Strong security infrastructure and strict data policies protect every session. You keep control of your personal health information, medical records and test results at all times. We also work with privacy and security experts and review our policies regularly.
All doctors and nurse practitioners who deliver care through Maple are licensed in Canada and governed by their regulatory colleges. They must follow the telemedicine policies set by the medical regulator in each province.
Regulators across Canada recognize the value of virtual care. It helps improve access to care for patients and makes care delivery more efficient for practitioners and Canada's healthcare system.
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