Home Sign up

Pigment disorders treatment, diagnosis & prescriptions

Skip the waiting room! Instantly connect with Canadian doctors for medical care from your phone, tablet or computer - any time, 24/7.

  • Prescriptions available at a provider's discretion

  • Speak to a doctor or nurse practitioner

  • 24/7 availability

  • Get connected in minutes

Trusted by millions of Canadians

  • 4.8 rating 30K+ App Store reviews
  • 4.7 score 8K+ Trustpilot reviews

Talk to a doctor about pigment disorders treatment online

See a doctor or nurse practitioner today to get a new prescription or refill, at their discretion.

See a provider in three easy steps.

  1. 1

    Register and become a member

  2. 2

    Select the “Get care” button on our homepage

  3. 3

    Connect with a Canadian-licensed doctor or nurse practitioner in minutes

Get started now

Our network of Canadian-licensed doctors and nurse practitioners is here for you.

Michelle Van Raay

Family Physician

Dr. Van Raay is a dedicated family physician based in Calgary, Alberta, with over 20 years of experience in family practice. After two decades of providing in-person care, she has transitioned to offering full-time virtual healthcare, allowing her to connect with and support patients across Canada. Dr. Van Raay is deeply passionate about preventive care and believes in the transformative power of nutrition and exercise in maintaining overall health.

Mazin Yousif

Family Physician

Dr. Yousif completed medical school in Baghdad, Iraq in 1998. He practiced until 2005 then moved to Canada where he has practiced in Newfoundland from 2007-2009 then Ontario from 2009 until now.

Veronique Poirier

Nurse Practitioner

Veronique has been working as a nurse practitioner for the past 5 years. She has gained extensive experience in diverse settings, including community health and virtual care, which has broadened her expertise and allowed her to reach and support a wide range of patient needs. As an advanced practice nurse, Veronique is committed to providing excellent, compassionate care to all individuals and ensuring access to the highest standard of healthcare for all patients.

Joe Fragapane

ER Physician & Family Physician

Dr. Fragapane practices Emergency and Family medicine for the Cree Nation in the native territories of the James Bay Quebec. As a physician, he mainly focuses in emergency rural medicine and paediatrics. His practice is broad, encompassing complex medical as well as psycho-social issues, in the isolated regions of northern Quebec with difficult access to diagnostic testing and specialized services. He graduated from McGill Medical School in 2012 and from the Faculty of Electrical and Computer Engineering in 2005.

Golbarg Araghi

Family Physician

Dr. Araghi has been practicing medicine for 17 years. She graduated from McGill University medical school in 2002 and completed her family medicine residency at the University of Toronto. She did a fellowship in low risk obstetrics shortly after graduating. She has been practicing since 2004 and has provided care for patients of all ages. She is a great addition to our team!

Dr. Michael Verbora

Family Physician

Dr. Verbora practices family medicine in Toronto and specializes in student health. He received his Bachelor of Science with Honours from the University of Windsor, his Masters of Business Administration from Odette School of Business, and his Doctor of Medicine from the University of Western Ontario. Dr. Verbora completed specialty training at the Toronto Western Hospital while acting as the OCFP (Ontario College of Family Physicians) Chair of the Residents Committee.

Robert Solomon

Dermatologist

Dr. Solomon is a staff physician at St. Michael’s Hospital, a lecturer at U of T, and a member of the Miami Society for Dermatology and Cutaneous Surgery. He’s recognized for his expertise in Dermoscopy and has extensive experience in Teledermatology, having done 10,000+ cases in the past few years.

Why Canadians love Maple

A fantastic way to get medical advice when you are unable to see someone in person. The app is so simple to use. Highly recommend. I am not a tech savvy person but the doctor was kind enough to patiently walk me through every step of the process. Thank you.

—Google Play Store

Saved me hours waiting in the ER.

—Vanessa, Trustpilot

Fast and effective tool for getting a diagnosis and prescription.

—Katie, Google Reviews

The doctor willingly took the time to explain things to me.

—Diana, Google Reviews

Very easy to book a therapist and get appointment receipts.

—Heather, Trustpilot

Frequently asked questions

About Pigment Disorders

Yes, you can. The healthcare provider will want to discuss the symptoms or signs of pigment disorders that you're experiencing. They'll also want to discuss your personal and family medical histories, as well as perform a physical exam.

In many cases, the healthcare provider could refer you to a dermatologist, who will specialize in identifying specific pigment disorders. They may also suggest additional testing on the affected area, to rule out possible underlying conditions causing your pigment disorder.

Once you have a pigment disorder diagnosis, the healthcare provider or dermatologist can suggest appropriate pigment disorder treatments, if any are available for your condition.

Yes, our physicians can prescribe pigment disorder medications online during your consultation. Once you accept a prescription for pigment disorders, you’ll have the option to pick it up from any pharmacy or to have it delivered right to your door at no additional cost.

You can visit our How it Works page to learn more.

Pigmentation refers to the colour of our skin. More specifically, it’s used to describe a pigment called melanin, created by special cells in our skin.

When these special cells become unhealthy or get damaged, melanin production is affected. Pigment disorders refer to skin conditions caused resulting from changes in our skin colouring. Some of these conditions may be contained to a small area of the body, while others could affect the whole body.

There are a number of different types of pigment disorders, each with their own direct causes. Some of these include:

  • Birthmarks
  • Melasma (also called chloasma)
  • Hyperpigmentation
  • Hypopigmentation
  • Vitiligo
  • Albinism
  • Infant jaundice

Each different type of pigment disorder has its own symptoms. Some pigment disorders, like birthmarks, may have no symptoms other than their appearance. As their name suggests, they're typically found shortly after birth, and aren't usually a cause for concern.

Other types of pigment disorders are identified by the size, shape, colour changes, or location of the affected skin. There may be no additional signs of these pigment disorders other than the effects they have on the colour of our skin.

Albinism often affects the entire body. This pigment disorder has symptoms that affect both the eyes and hair.

The exact causes for certain pigment disorders, like birthmarks, aren't fully understood. All pigment disorders result from some change in the melanin in our skin.

Albinism is an inherited condition, so this pigment disorder is caused by genetics.

Melasma is caused by changes in the hormone estrogen, which is why it's more commonly found in women than men. This condition can sometimes be triggered by pregnancy, and fade on its own when hormone levels return to normal.

Both hyperpigmentation and hypopigmentation are pigment disorders that are caused by damage to skin.
Vitiligo is an autoimmune disease, so this condition is a result of our own immune system attacking pigment cells.

Infant Jaundice is caused by an excess of bilirubin in the baby's blood, which is a yellow pigment produced when red blood cells are broken down. Bilirubin (a yellow substance) is normally removed from the blood in the liver. Levels become high, and potentially toxic when too much bilirubin is made faster than it can be removed.

In order to diagnose pigment disorders, the healthcare provider will want to discuss your personal and family medical histories. They'll also want to check any signs of pigment disorders you're showing and perform a physical exam.

Sometimes, the healthcare provider may refer you to a dermatologist. This is a skin specialist, who has the expertise necessary to offer a clear pigment disorder diagnosis. They can also suggest any specialized testing that may be required to identify your specific condition, including a biopsy on the affected area.

Once you have a clear pigment disorder diagnosis, the healthcare provider can suggest appropriate pigment disorder treatments for your condition, when available. This includes any prescription pigment disorder medications you may require.

The type of pigment disorder treatments your healthcare provider will suggest depends on what they believe the cause of your pigment disorder to be.

In some cases, there may not be a direct treatment for your pigment disorder. However, the healthcare provider could suggest therapy treatments for the mental health effects pigment disorders can cause.

Certain pigment disorders can be treated with over-the-counter medications, lotions, and creams, while others may require prescription pigment disorder medications.

In some cases, your healthcare provider may suggest additional treatments or therapies, such as:

  • Laser resurfacing
  • Chemical peels
  • Dermabrasion therapy
  • Light therapies

If you've noticed changes with your skin pigment, you should talk to your healthcare provider. While many pigment disorders aren't painful, they can have a negative effect on our mental health and self-image.

A healthcare provider from Maple can refer you to a dermatologist on our platform. Together your healthcare team can help diagnose your pigment disorder and suggest treatments best suited to you.

Don't be embarrassed by pigment disorders. Let Maple help you take control of your pigment disorder symptoms.

Maple 101

Maple is a virtual care platform that connects you with our network of Canadian-licensed doctors, nurse practitioners and specialists via secure text, audio or video call. Sign in to your Maple account to start a visit. Learn more about how Maple works here.

A visit works a lot like an in-person appointment. A doctor or nurse practitioner will ask about your symptoms, review your health history and recommend a treatment plan that's right for you. Not every visit leads to a prescription. Sometimes, you might need to see someone in person. When that happens, we'll help you figure out what comes next.

As a Maple member, you get 24/7 access to care online. Connect with our network of Canadian-licensed doctors and nurse practitioners in minutes via secure text, audio or video call.

Pricing and Payment

Our membership costs $85/month. One membership. Care for your whole family. In eligible provinces, membership includes:

  • Daily visits: one visit a day with a doctor or nurse practitioner for each family member in your household
  • Pediatric care: covered pediatric primary care visits, available by appointment
  • Second Medical Opinion: when you're unsure about a complex diagnosis, like cancer or MS, or want to understand all your options, you and your family can access an expert Second Medical Opinion
  • Personal Health Check-Ins: personalized, evidence-based proactive care screenings to help you stay on top of your health
  • iCBT courses: internet-based cognitive behavioural therapy self-assessments and courses
  • Specialists: see a specialist in days, not months. No referral necessary.
  • Specialist referrals: a referral to a physician specialist for in-person care, if needed

Membership can't be combined with other offerings, such as private insurance coverage and provincial programs, where available. A Healthcare Spending Account (HSA) may cover your membership fees. Check with your HSA provider for details.

Your Maple monthly membership covers virtual care for you, your spouse and your dependents under the age of 18 who share the same primary residence. Full disclaimer and refund policy here.

We accept all major credit cards, including AMEX, plus Google Pay and Apple Pay.

Security and Privacy

Privacy is at the core of how we deliver care. We follow Canadian privacy and healthcare laws, including PIPEDA and PHIPA, to protect your personal and health information.

Our policies and consent processes are simple and easy to understand, so you stay in control. Strong security infrastructure and strict data policies protect every session. You keep control of your personal health information, medical records and test results at all times. We also work with privacy and security experts and review our policies regularly.

All doctors and nurse practitioners who deliver care through Maple are licensed in Canada and governed by their regulatory colleges. They must follow the telemedicine policies set by the medical regulator in each province.

Regulators across Canada recognize the value of virtual care. It helps improve access to care for patients and makes care delivery more efficient for practitioners and Canada's healthcare system.

Do you need medical care today?

Trusted, experienced doctors and nurse practitioners are ready to see you.

Maple is safe and effective for common non-emergency issues. If you believe you are experiencing an emergency, please call 911 or proceed to your nearest emergency room.
Get started now