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Mononucleosis treatment, diagnosis & prescriptions

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Can I talk to a doctor on Maple about my mononucleosis?

Yes. In most cases, a doctor on Maple can help you manage mononucleosis if you’ve been previously diagnosed. They can write you any necessary prescriptions and recommend an appropriate course of treatment.

In some cases, if you haven’t yet been diagnosed, they may be able to diagnose you on Maple. Once you describe your symptoms to the doctor, they’ll be able to either diagnose you or ask you to do lab work to confirm the diagnosis. If the doctor suspects you have a more serious problem, they may suggest that you go to a clinic for a thorough physical examination.

Can I get a prescription on Maple?

Yes, our physicians can prescribe medications online during your consultation. Once you accept a prescription, you’ll have the option to pick it up from any pharmacy or to have it delivered right to your door at no additional cost.

You can visit our How it Works page to learn more.

What is mononucleosis (mono)?

Mononucleosis is an infectious virus that is transmitted through saliva and mucous. It’s a group of symptoms caused by the Epstein-Barr virus (EBV).

Can I get mononucleosis (mono) twice?

If you’ve had an EBV infection before, it’s very rare to get another one. Symptoms may recur months or even years later, but this is typically not a new infection. 

What are the symptoms of mononucleosis (mono)?

The symptoms of mono include:

  • Fatigue
  • Sore throat that doesn’t get better with antibiotics (it’s occasionally misdiagnosed as strep throat)
  • Fever
  • Diffuse rash that breaks out after antibiotic treatment when strep has been incorrectly diagnosed
  • Swollen lymph nodes in neck and armpits
  • Swollen tonsils
  • Headache
  • Skin rash
  • Soft, swollen spleen

The virus has an incubation period of 4-6 weeks. Typically, fever and sore throat show up first and may subside but fatigue, enlarged lymph nodes, and a swollen spleen may last longer.

What causes mononucleosis (mono)?

Epstein-Barr virus is the most common cause of mono, but other viruses can also cause symptoms. It is transmitted by coughing or sneezing, sharing cups or utensils, and kissing (hence its nickname, the kissing disease).

How can I prevent mononucleosis (mono)?

Do not share food, dishes, drinks, glasses, or utensils with anyone who has the virus. Do not kiss or have sexual contact with someone who has mono. Anyone with the virus should also cover their mouth when they cough or sneeze. Take precautions until the fever subsides.

How can I treat mononucleosis (mono)?

Because mono is a virus, there’s no specific treatment. Most treatment involves home care, such as resting, eating well, and drinking plenty of fluids. You can also take acetaminophen, ibuprofen and oral steroids for fever and sore, swollen throat. Occasionally, you may develop secondary infections such as strep throat, sinus infections, or tonsillitis and these will need treatment with antibiotics (although it’s advised to avoid amoxicillin or penicillin because it can cause a rash in people with mono).

What is Maple?

With Maple, you can start talking to a doctor about your symptoms in a matter of minutes. We’re a healthcare app for fast, convenient 24/7 access to Canadian doctors.

You simply log in, tap a button to request a consultation, and we’ll immediately connect you to a doctor via live chat or video. You can visit our How it Works page to learn more.

Patients love using Maple

Read our social media reviews, or download the app

Saves a lot of time compared to sitting in a doctor's office!

- Play Store review

Legitimate and just as described, with fabulous doctors. Totally fills the late-night worry gap!

- App Store review

Not having to endure a long wait at a walk in clinic is fabulous. Especially since I have twin pre-schoolers to contend with.

- App Store review

The service is so quick and professional and saves hours spent in a walk-in-clinic. This is a game changer for busy moms and I recommend it to everyone!

- Facebook review

Instead of my husband having to drag both kids to the hospital or walk in alone he was able to see a doctor right away and get a prescription faxed to our local pharmacy.

- Facebook review

Our family has used this service twice so far and it has been amazing. Both doctors were friendly, compassionate and you never feel rushed.

- Facebook review

Was concerned I wouldn’t be able to see a doctor without an appointment. I installed the Maple app, spoke to a doctor and had my prescription in under 30 min.

- Facebook review

I used Maple for the first time today. It was quick and easy, took less than ten minutes including connecting time and the doctor was professional and friendly. 

- Facebook review

LOVE This service. Not only do you have a doctor within seconds but they are professional and knowledgable.

- Facebook review

Absolutely blown away. It was SO easy to use. No wait time getting connected with a doctor. Getting the prescription faxed to the pharmacy made it a seamless process.

- Facebook review

Conditions Maple doctors can treat

Mental health

Our doctors are available to provide advice and treatment for common mental health conditions.

Some examples include:

Women's/men's health

Doctors can advise on family planning and treat conditions like urinary tract infections and erectile dysfunction.

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