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Urinary tract infection (UTI) treatment, diagnosis & prescriptions

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Can I talk to a doctor on Maple about my UTI?

Yes, absolutely. For women, UTI’s are the most common medical condition treated by doctors on Maple. The typical treatment includes a short course of antibiotics like Septra or Macrobid.

Urine samples are only recommended if there is a suspicion of a more serious kidney infection.

If the doctor feels you have a more serious condition which requires an in-person examination, they will advise you to visit a clinic instead.

Can I get a prescription on Maple?

Yes, our physicians can prescribe medications online during your consultation. Once you accept a prescription, you’ll have the option to pick it up from any pharmacy or we’ll deliver it right to your door at no additional cost.

You can visit our How it Works page to learn more.

What is a urinary tract infection (UTI)?

Roughly 1 in every 2 women experience a urinary tract infection (UTI) in their lifetime. Although far more common in women, men aren’t free from getting UTI’s either.

The urinary tract, composed of your kidneys, ureters, bladder, and the urethra, may become infected by bacteria from the large intestine, such as E.coli, causing an infection to develop. Once your urethra becomes infected, the infection can then spread upwards to the bladder or kidneys.

There are two types of UTIs. The first type of UTI is a lower tract infection, which is very common. It occurs when the urethra (the tube that transports wastes from the bladder to be excreted) becomes infected with bacteria.

The second type of UTI, upper tract infection, is less common, and it can be more serious, since it occurs when the kidneys become infected with bacteria.

Many women trying to self-diagnose can mistake their UTI symptoms for sexually transmitted infections (STIs) like chlamydia and gonorrhoea, or pregnancy related issues.

What are the symptoms of a UTI?

The symptoms of a common infection include:

  • Increased frequency of urination
  • Burning with urination
  • Cloudy or foul-smelling urine
  • Absence of fever or significant abdominal or back pain

Pregnancy and STIs should be ruled out when considering the list of symptoms above.

If a common UTI is left untreated, bacteria can move to the kidney and cause more severe infections.

The symptoms of a more complicated UTI include:

  • Blood or pus in the urine
  • Fever, chills or vomiting
  • Diabetes or chronic illness
  • Bad back pain
  • A history of kidney infection or disease
  • Pain or urination during pregnancy
How can I treat a UTI?

Treatment for UTIs can vary depending on which part of the urinary tract is infected, and how severe the infection is.

For common UTIs, the typical treatment includes a short course of antibiotics like Septra or Macrobid. Urine samples are only recommended if there is a suspicion of a more serious kidney infection.

If symptoms do not improve within 2-4 weeks of treatment and/or you experience symptoms of a more complicated UTI, you should consider seeking urgent medical care at a clinic or hospital.

Can UTIs be treated at home? While home remedies may relieve some of the symptoms of UTIs, there are no home remedies that will treat the bacteria in your UTI.

What is Maple?

With Maple, you can start talking to a doctor about your symptoms in a matter of minutes. We’re a healthcare app for fast, convenient 24/7 access to Canadian doctors.

You simply log in, tap a button to request a consultation, and we’ll immediately connect you to a doctor via live chat or video.

Our doctors can assess symptoms, and provide treatment, including prescriptions as necessary.

You can visit our How it Works page to learn more.

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Patients love using Maple

Read our social media reviews, or download the app

The service has been amazing for our family. The doctors are kind, thorough, and ask all the right questions. As a busy family of five, this app has been a life saver

— App store review

Super impressed with this service. Without a family doctor, it’s easy to feel alone with no care. Very thankful to have options.

— Google Play Store User

So fast and efficient. A process that would have ordinarily involved a referral and a six months wait was completed in less than 72 hours. Wholeheartedly recommend Maple.

— Google Review

At 1:30 am, I realized I had a UTI and was desperate for help. I went online and within ten minutes, I had my prescription faxed to my pharmacy. This service gave me peace of mind.

— Trustpilot Review

Maple was there for me when other doctors couldn't be. So convenient. Any time, any day. I am grateful for this service.

— Trustpilot Review

We needed to see a doctor over the weekend as our pediatrician was not available. Logging into Maple and choosing from a selection of specialties was quick and easy. Excellent service!

— Trustpilot Review

Very easy to navigate Maple. It’s secure and trusted. Maple has truly gone above and beyond with their app. Highly recommended.

— Trustpilot Review

Amazing service! It was great being able to connect with a doctor from the comfort of home late at night.

— Trustpilot Review

If it wasn't for this service, I would be clogging up the emergency rooms for a prescription refill. A much needed service in my area.

— Trustpilot Review

With my asthma flare-up, I needed a specialist and found one here. The doctor improved my treatment and explained everything in a very clear way.

— Trustpilot Review

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