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Frostbite treatment, diagnosis & prescriptions

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Can I talk to a doctor on Maple about frostbite?

Yes, absolutely. In most cases, a Maple doctor can diagnose frostbite online by asking about your symptoms and observing your condition. Once you describe your symptoms to the doctor, they will be able to diagnose, prescribe appropriate medication, and recommend an appropriate course of treatment. 

If the doctor suspects you have a more serious problem, they may suggest you go to a clinic for a thorough physical examination.

Can I get a prescription on Maple?

Yes, our physicians can prescribe medications online during your consultation. Once you accept a prescription, you’ll have the option to pick it up from any pharmacy or we’ll deliver it right to your door at no additional cost.

You can visit our How it Works page to learn more.

What is frostbite?

Frostbite occurs when your skin freezes in response to cold exposure. Similar to a burn, it causes the affected areas to be numb, painful and hard.

What are the symptoms of frostbite?

Symptoms can include:

  • Blistered skin after rewarming
  • Cold skin with a prickling feeling
  • Discolored skin (red, white, blue, grey/yellow)
  • Hard waxy appearing skin
  • Loss of control due to join and muscle stiffness
  • Numbness
How can I treat frostbite?

You can treat mild frostbite (frostnip) from home. First aid measures include:

  • Getting out of the cold
  • Adding heat to the affected area by either soaking it in warm water (37 – 42 C/ 99 – 108F) for 15-30 minutes or by using your own body heat by placing your hands in your armpits or placing dry, warm hands over the affected area
  • Taking over-the-counter pain medicine to prevent and reduce pain and inflammation

You should seek emergency medical treatment if the above measures don’t fully relieve symptoms, or if you believe you have a more severe form of frostbite which requires professional help.

What is Maple?

With Maple, you can start consulting with a doctor about your symptoms in a matter of minutes. We’re a healthcare app for fast, convenient 24/7 access to Canadian doctors.

You simply log in, tap a button to request a consultation, and we’ll immediately connect you to a doctor via live chat or video.

Our doctors can assess symptoms, and provide treatment, including prescriptions as necessary.

You can visit our How it Works page to learn more.

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Saves a lot of time compared to sitting in a doctor's office!

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Legitimate and just as described, with fabulous doctors. Totally fills the late-night worry gap!

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Not having to endure a long wait at a walk in clinic is fabulous. Especially since I have twin pre-schoolers to contend with.

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The service is so quick and professional and saves hours spent in a walk-in-clinic. This is a game changer for busy moms and I recommend it to everyone!

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Instead of my husband having to drag both kids to the hospital or walk in alone he was able to see a doctor right away and get a prescription faxed to our local pharmacy.

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Our family has used this service twice so far and it has been amazing. Both doctors were friendly, compassionate and you never feel rushed.

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Was concerned I wouldn’t be able to see a doctor without an appointment. I installed the Maple app, spoke to a doctor and had my prescription in under 30 min.

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I used Maple for the first time today. It was quick and easy, took less than ten minutes including connecting time and the doctor was professional and friendly. 

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LOVE This service. Not only do you have a doctor within seconds but they are professional and knowledgable.

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Absolutely blown away. It was SO easy to use. No wait time getting connected with a doctor. Getting the prescription faxed to the pharmacy made it a seamless process.

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