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Hair loss (alopecia) treatment, diagnosis & prescriptions

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Can I talk to a doctor on Maple about my hair loss (alopecia)?

Yes, absolutely. In most cases, a Maple doctor can diagnose hair loss, or alopecia, online by asking about your symptoms, ordering tests, and observing your condition. Once you describe your symptoms to the doctor, they will be able to diagnose, prescribe appropriate medication, and recommend an appropriate course of treatment. If the doctor suspects you have a more serious problem, they may suggest for you to go to a clinic for a thorough physical examination. 

In select provinces, you can also request to see a dermatologist right on Maple about your alopecia. To learn more about how our online dermatology assessments work, please click here.

Can I get a prescription on Maple?

Yes, our physicians can prescribe medications online during your consultation. Once you accept a prescription, you’ll have the option to pick it up from any pharmacy or we’ll deliver it right to your door at no additional cost.

You can visit our How it Works page to learn more.

What is hair loss (alopecia)?

Alopecia is hair loss which typically occurs in patches on the scalp or in other areas of the body. The severity varies from person to person but may range from small bald patches (known as alopecia areata), or a total loss of body hair (known as alopecia universalis).

It’s important to note that the majority of alopecia cases (95%) do not result in the total loss of hair on the scalp or body. In most cases, hair tends to regrow within 6-12 months but alopecia is likely to occur again.

What are the symptoms of alopecia?

The most common symptom associated with alopecia is hair loss. Additionally, many patients do suffer from other symptoms such as:

  • Increase in grey hairs 
  • Nails losing shine, becoming rough, becoming thin
  • Cadaver hairs, which are hairs that break before reaching the skin surface
How can I treat alopecia?

Although alopecia cannot be cured, there are several treatment options available which will help hair grow at a quicker pace. These include medications such as finasteride/propecia, corticosteroids, minoxidil, anthralin, SADBE, etc.

What is Maple?

With Maple, you can start consulting with a doctor about your symptoms in a matter of minutes. We’re a healthcare app for fast, convenient 24/7 access to Canadian doctors.

You simply log in, tap a button to request a consultation, and we’ll immediately connect you to a doctor via live chat or video.

Our doctors can assess symptoms, and provide treatment, including prescriptions as necessary.

You can visit our How it Works page to learn more.

Additionally, for select provinces, you may see a dermatologist on Maple about your alopecia the same way you would request a consultation with a general practitioner. Maple’s dermatologists are able to provide you with a diagnosis, necessary notes, treatment plans, and prescriptions within 24 hours.

Patients love using Maple

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Saves a lot of time compared to sitting in a doctor's office!

- Play Store review

Legitimate and just as described, with fabulous doctors. Totally fills the late-night worry gap!

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Not having to endure a long wait at a walk in clinic is fabulous. Especially since I have twin pre-schoolers to contend with.

- App Store review

The service is so quick and professional and saves hours spent in a walk-in-clinic. This is a game changer for busy moms and I recommend it to everyone!

- Facebook review

Instead of my husband having to drag both kids to the hospital or walk in alone he was able to see a doctor right away and get a prescription faxed to our local pharmacy.

- Facebook review

Our family has used this service twice so far and it has been amazing. Both doctors were friendly, compassionate and you never feel rushed.

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Was concerned I wouldn’t be able to see a doctor without an appointment. I installed the Maple app, spoke to a doctor and had my prescription in under 30 min.

- Facebook review

I used Maple for the first time today. It was quick and easy, took less than ten minutes including connecting time and the doctor was professional and friendly. 

- Facebook review

LOVE This service. Not only do you have a doctor within seconds but they are professional and knowledgable.

- Facebook review

Absolutely blown away. It was SO easy to use. No wait time getting connected with a doctor. Getting the prescription faxed to the pharmacy made it a seamless process.

- Facebook review
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Conditions Maple doctors can treat

Chronic care

Doctors are available 24/7 to provide advice and prescriptions for common chronic care conditions.

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Our doctors are available to provide advice and treatment for common mental health conditions.

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Doctors can advise on family planning and treat conditions like urinary tract infections and erectile dysfunction.