Skip walk in clinics. See the dermatologist online.
Do you need to see a dermatologist? Get a consultation in 24 hours or less — from your phone, tablet or computer.
Available in Ontario, Quebec, British Columbia, Nova Scotia, Alberta, Newfoundland and Labrador and Nunavut. Coming soon to other provinces.
Seeing a dermatologist on Maple is easy.
First, submit your request
No appointment necessary. Simply enter your symptoms and attach any relevant files or images. Your request will be securely sent to a Canadian licensed dermatologist. You'll hear from the dermatologist in 24 hours or less.
If you’re providing any photos, they’ll need to be high quality — click here for guidelines.
Consultations aren’t covered under provincial health plans since they’re conducted via secure text message, and often with an out-of-province doctor to ensure your request can be picked up quickly. They cost $180 and include the applicable diagnosis, and any necessary treatment plans or prescriptions. You can also book 15-minute follow-up appointments for $90, if you or the dermatologist would like to follow your condition.
Next, you'll be matched with a dermatologist
The matching process typically takes several hours — a response is guaranteed in no more than 24 hours.
The dermatologist will review your request in detail, and respond with an applicable diagnosis and treatment plan.
Review your diagnosis and treatment plan
Our online dermatology service allows for a wide variety of prescriptions at the doctor’s discretion with the exception of controlled medications such as narcotics.
Once you accept a prescription, you’ll have the option to pick it up from any pharmacy or we’ll deliver it right to your door at no additional cost.
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Frequently Asked Questions
Can dermatologists help with hair loss?
Yes! In addition to specializing in skin, dermatologists also treat hair conditions including hair loss. Our dermatologists can assess your type of hair loss and provide an appropriate course of treatment if one is available.
What do dermatologists do?
Dermatologists treat over 3,000 conditions of the skin, hair and nails. Many common conditions affecting these areas, like acne, nail infections or hair loss, only need a visual inspection to be diagnosed.
When requesting a dermatology consultation on Maple, simply fill in your symptoms and attach any images you feel are needed. Your request will be securely sent to a licensed Canadian dermatologist for review and you’ll hear back with a diagnosis and treatment plan within 24 hours. If the dermatologist can’t help, your visit will not start and you will not be charged.
What should I expect during my consultation?
Once you enter your symptoms and attach any images that might be helpful, your request will be securely sent to a licensed Canadian dermatologist for review. Your file will be reviewed in 24 hours and the dermatologist will ask any follow up questions needed to develop a diagnosis and treatment plan over secure text messaging. If the dermatologist can’t help, your visit will not start and you will not be charged. You are also able to book 15-minute follow-up appointments if necessary. These appointments cost $90.
What do dermatologists treat?
Dermatologists treat conditions of the skin, hair and nails. This includes a wide variety of conditions like acne, alopecia (hair loss), psoriasis, rashes, eczema, nail infections, dermatitis, pigment disorders, skin infections, shingles and many more.
How do dermatologists treat acne?
Dermatologists are highly skilled in the treatment of acne. They begin by determining the type of acne you have by looking at pictures and asking questions about your skincare routine. Then, they’ll work with you to develop a suitable treatment plan. This can range from changes in your skin routine to topical creams and other prescription medications.
Can dermatologists treat acne scars?
Yes! There are many different types of acne scars, each with their own solutions from dermabrasion to fillers or surgery. The dermatologist will start by determining the type of acne scars you have and then they’ll work with you to develop the best possible treatment plan.
Do you need a referral to see a dermatologist?
You can use Maple to schedule an appointment with an online dermatologist in Canada without a referral. For an in-person appointment, you need a referral from a general practitioner or primary care physician to see a dermatologist.
How much does it cost to see a dermatologist?
Online consultations for dermatology are $180 and include the applicable diagnosis, and any necessary treatment plans or prescriptions. You can also book 15-minute follow-up appointments for $90, if the dermatologist would like to follow your condition. Since consultations take place over secure messaging, and we use a national network of dermatologists, visits typically don’t qualify for provincial insurance coverage.
More dermatology resources
What’s the best treatment for acne? Ask a dermatologist.
What’s your mole telling you?
How to prevent hair loss & prolong going bald
What causes teenage acne?
Face the world with confidence. See a dermatologist today.
Maple revolves around your needs and schedule. Connect with a dermatologist online in 24 hours or less.