Seeing a dermatologist on Maple is easy
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Frequently Asked Questions
What do dermatologists do?
Dermatologists treat over 3,000 conditions of the skin, hair, and nails. Many common conditions affecting these areas, like acne, nail infections, or hair loss, only need a visual inspection to be diagnosed.
When requesting a dermatology consultation on Maple, simply fill in your symptoms and attach any images you feel are needed. Your request will be securely sent to a Canadian-licensed dermatologist for review and you’ll hear back with a diagnosis and treatment plan within 24 hours. If the dermatologist can’t help, your visit will not start and you will not be charged.
What should I expect during my consultation?
Once you enter your symptoms and attach any images that might be helpful, your request will be securely sent to a Canadian-licensed dermatologist for review. Your file will be reviewed in 24 hours and the dermatologist will ask any follow-up questions needed to develop a diagnosis and treatment plan over secure text messaging. If the dermatologist can’t help, your visit will not start and you will not be charged
What do dermatologists treat?
Dermatologists treat conditions of the skin, hair, and nails. This includes a wide variety of conditions like acne, alopecia (hair loss), psoriasis, rashes, eczema, nail infections, dermatitis, pigment disorders, skin infections, shingles, and many more.
Can dermatologists help with hair loss?
Yes! In addition to specializing in skin-related treatments, dermatologists also treat hair conditions including hair loss in men. Our dermatologists can assess your type of hair loss and provide an appropriate course of treatment if one is available.
How do dermatologists treat acne?
Dermatologists are highly skilled in the treatment of acne. They begin by determining the type of acne you have by looking at pictures and asking questions about your skincare routine. Then, they’ll work with you to develop a suitable treatment plan. This can range from changes in your skin routine to topical creams and other prescription medications.
Can dermatologists treat acne scars?
Yes! There are many different types of acne scars, each with their own solutions from dermabrasion to fillers or surgery. The dermatologist will start by determining the type of acne scars you have and then they’ll work with you to develop the best possible treatment plan.
Do you need a referral to see a dermatologist?
You can use Maple to schedule an appointment with an online dermatologist in Canada without a referral. For an in-person appointment, you need a referral from a general practitioner or primary care physician to see a dermatologist.
How much does it cost to see a dermatologist?
Online consultations for dermatology are $180 and include the applicable diagnosis, and any necessary treatment plans or prescriptions. Since consultations take place over secure messaging, and we use a national network of dermatologists, visits typically don’t qualify for provincial insurance coverage.
What is mole mapping?
Mole mapping uses high-resolution photography and state-of-the-art software to create an image database of all your body moles. It’s highly accurate and it allows comparison of your moles over time to identify moles that are new or changing early. Scans are carried out by experienced technicians who are highly trained in operating the system. For more information about mole mapping, please visit our page for mole mapping.
Should I get mole mapping?
If any of the following apply to you:
- You have multiple moles (more than 50)
- You have large or irregular-looking moles
- You’ve noticed any new moles or changes in your moles
- You have very light skin or red hair
- You have a personal or family history of skin cancer, especially melanoma
- You have sunburns from childhood or you’ve used tanning beds
- You take immunosuppressive medication
Make sure to have your moles checked yearly by a physician and consider mole mapping.