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Lice treatment, diagnosis & prescriptions

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Get a confidential diagnosis by text, video or audio chat.

Can I talk to a doctor on Maple about lice?

Yes, absolutely. In most cases, a Maple doctor can diagnose lice online by asking about your symptoms and observing your condition. Once you describe your symptoms to the doctor, they will be able to diagnose, prescribe appropriate medication, and recommend an appropriate course of treatment. 

If the doctor suspects you have a more serious problem, they may suggest you go to a clinic for a thorough physical examination.

Can I get a prescription on Maple?

Yes, our physicians can prescribe medications online during your consultation. Once you accept a prescription, you’ll have the option to pick it up from any pharmacy or we’ll deliver it right to your door at no additional cost.

You can visit our How it Works page to learn more.

What is lice?

Lice are small, parasitic insects that feed on blood. A common misconception is that lice is caused by  poor hygiene, but people with the best self-care and hygiene can also get lice.

Types of lice include:

  • Body lice: Found on clothing and bedding and moves on to skin to feed
  • Head lice: Found in the scalp
  • Pubic lice: Commonly called “crabs”, this lice attaches to the skin and hair of your pubic area
What are the symptoms of lice?

Symptoms can include:

  • Appearance of lice and/or lice eggs (nits) on body hair or the scalp
  • Intense itching
  • Small red bumps on scalp neck, shoulders or pubic area
  • Tickling feeling from movement of hair
How can I treat lice?

You can treat lice at home by lathering your hair with non-prescription shampoo designed for lice treatment (which contains pyrethrin). In some cases, prescription treatments may also be required. Along with using shampoo, you should also make sure all nits are removed and all clothing, bedding, personal items, and furniture are decontaminated by washing them in hot (54 C or 130 F) soapy water  and drying them at high heat. Non-washable items can be sealed in an airtight bag for two weeks and carpets should be vacuumed.

How do I remove nits?

  • You’ll need a steel lice comb and a warm water and vinegar solution
  • Wet hair thoroughly with solution
  • Under bright light comb through sections of the hair
  • Shampoo hair with lice treatment shampoo and repeat treatment 7 days after  
What is Maple?

With Maple, you can start consulting with a doctor about your symptoms in a matter of minutes. We’re a healthcare app for fast, convenient 24/7 access to Canadian doctors.

You simply log in, tap a button to request a consultation, and we’ll immediately connect you to a doctor via live chat or video.

Our doctors can assess symptoms, and provide treatment, including prescriptions as necessary.

You can visit our How it Works page to learn more.

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Patients love using Maple

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Saves a lot of time compared to sitting in a doctor's office!

— Play Store review

Legitimate and just as described, with fabulous doctors. Totally fills the late-night worry gap!

— App Store review

Not having to endure a long wait at a walk in clinic is fabulous. Especially since I have twin pre-schoolers to contend with.

— App Store review

The service is so quick and professional and saves hours spent in a walk-in-clinic. This is a game changer for busy moms and I recommend it to everyone!

— Facebook review

Instead of my husband having to drag both kids to the hospital or walk in alone he was able to see a doctor right away and get a prescription faxed to our local pharmacy.

— Facebook review

Our family has used this service twice so far and it has been amazing. Both doctors were friendly, compassionate and you never feel rushed.

— Facebook review

Was concerned I wouldn’t be able to see a doctor without an appointment. I installed the Maple app, spoke to a doctor and had my prescription in under 30 min.

— Facebook review

I used Maple for the first time today. It was quick and easy, took less than ten minutes including connecting time and the doctor was professional and friendly. 

— Facebook review

LOVE This service. Not only do you have a doctor within seconds but they are professional and knowledgable.

— Facebook review

Absolutely blown away. It was SO easy to use. No wait time getting connected with a doctor. Getting the prescription faxed to the pharmacy made it a seamless process.

— Facebook review

Treatable conditions

Mental health

Our doctors are available to provide advice and treatment for common mental health conditions.

Women’s & Men’s health

Doctors can advise on family planning and treat conditions like urinary tract infections and erectile dysfunction.

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