Tonsillitis treatment, diagnosis & prescriptions

Yes. In some cases, a doctor from Maple will be able to offer a tonsillitis diagnosis by discussing your symptoms and evaluating your condition.

If the doctor wishes to do additional testing, they may request that you visit a clinic and get a physical examination to check for swollen tonsils and perform a throat swab test.

Yes, our physicians can prescribe medications online during your consultation. Once you accept a prescription, you’ll have the option to pick it up from any pharmacy or to have it delivered right to your door at no additional cost.

You can visit our How it Works page to learn more.

Tonsillitis is an infection of the two masses of tissue that hang at the back of your throat, known as tonsils.

There are three types of tonsillitis:

• Acute tonsillitis (lasting from 3 or 4 days, up to two weeks)
• Recurrent tonsillitis (having tonsillitis several times within a year)
• Chronic tonsillitis (a long-term tonsil infection)

Tonsillitis treatment may vary based on the type of tonsillitis you’re experiencing and the recommendations of your doctor.

Common tonsillitis symptoms include:

• Difficulty swallowing
• Loss of appetite
• White or yellow coating on the inner throat
• Headache
• Ear pain
• Red or enlarged tonsils
• Fever or chills
• Throat pain
• Tenderness in the esophagus
• Muffled or scratchy sounding voice
• Unexplained bad breath
• Ulcers or blisters on in the throat
• Neck stiffness
• Swollen glands in the neck or lower jaw

The tonsils at the back of your throat act as filters for germs that would otherwise enter into the upper respiratory tract and possibly cause infection.

They also work to create antibodies that fight infection.

Tonsillitis causes typically stems from the tonsils becoming overwhelmed by bacteria or viruses trying to enter the body. This condition is particularly common in children.

Most frequently, the viruses and bacteria known to cause tonsillitis include:

• Streptococcus bacteria
• Influenza virus
• Parainfluenza virus
• Herpes simplex virus
• Enteroviruses
• Adenoviruses
• Epstein-Barr virus

When the cause of the infection is determined to be streptococcus, the patient with tonsillitis is contagious; while infections caused by viruses are not.

Options given for tonsillitis treatment will vary depending on whether your doctor has determined the infection is bacterial or viral.

If the infection is caused by the streptococcus bacteria, the doctor will most likely prescribe antibiotics as the tonsillitis medicine.

Always be sure to take the full course of antibiotics if they are given as a pill, even if you start to feel better. This will prevent the bacteria from returning if the infection hasn’t fully healed.

However, if the infection is viral, antibiotics won’t help with healing. In these situations, the doctor may prescribe alternative tonsillitis treatment options like home remedies to help minimize symptoms while the body heals. Some examples include:

• Gargling with warm salt water
• Eating smooth foods (pudding, gelatin, ice cream)
• Using a humidifier at night
• Over-the-counter pain relievers (acetaminophen or ibuprofen)
• Drinking lots of clear fluids (either warm or very cold to help soothe irritated areas)
• Get lots of rest
• Taking lozenges to help relieve pain or numb the throat

The same bacteria that cause strep throat (streptococcus) can also cause tonsillitis. In this situation, these are two different conditions which can both develop from an infection of the same bacteria.

This doesn’t necessarily mean if the bacteria is the cause of tonsillitis that it will also cause strep throat, however it is possible.

Also, because there are a number of viruses which can cause tonsillitis, developing this condition doesn’t mean the patient has been infected by the streptococcus bacteria.

The most important difference between viral and bacterial tonsillitis is their treatment.

Bacterial tonsillitis can be treated with antibiotics, while viral tonsillitis cannot. In the case of viral tonsillitis infections, the doctor will suggest methods for helping alleviate symptoms while the body naturally fights off the infection.

Maple is a virtual care platform that connects you with doctors and other healthcare providers via text, audio, or video. After you log in to your Maple account, you can request an online consultation.

Consultations work similarly to in-person appointments — the doctor can complete an assessment by asking questions about your symptoms, going through your health history, and determining what treatment is right for you. If they think your condition is more serious, they may tell you to go to a clinic for an in-person examination.

As a Maple member, you get 24/7 access to virtual primary care online and more. You can connect with our network of providers via text, audio, or video call within minutes.

Our membership costs $79.99/month and covers virtual care for patients and their families, including the primary account holder's spouse and any dependents.

For patients in eligible provinces, our membership includes:

• Access to daily primary care provider visits: One daily visit with a primary care provider for each family member in their household.
• Paediatric care: Covered paediatric primary care visits, available by appointment.
• Second medical opinions: access to a network of experts for a second opinion if diagnosed with a complex condition (e.g. cancer).
• Personal Health Check-Ins: A series of personalized, evidence-based proactive care screenings to maintain and improve health.
• iCBT courses: Access to iCBT (internet-based cognitive behavioural therapy) self-assessment and courses.
• Access to specialists in eligible provinces: Easy access to specialists on Maple within days, not months. No referral is needed.
• Specialist referrals in eligible provinces: Ability to be referred to a physician specialist for in-person care, if needed.
• Credit discounts: An $80 credit per month to be applied to a Maple specialist visit.

Please note that our membership cannot be combined with other offerings, such as private insurance coverage and provincial programs, where available. In some cases, membership fees can be covered by a Healthcare Spending Account (HSA) — check with your HSA provider for more details.

We accept all major credit cards, including AMEX cards, as well as Google and Apple Pay.

At Maple, we proudly prioritize privacy as a cornerstone of our virtual care services. We strictly adhere to privacy and healthcare legislation in Canada, such as PIPEDA and PHIPA regulations, to ensure patients' personal and health information remains completely private and safeguarded.

Our policies and consent processes are designed to be simple and easily understood, empowering individuals with control and a clear understanding of their healthcare journey. When using our services, a patient’s session is protected by a comprehensive security infrastructure and stringent data policies.

Patients also retain full control of their personal health information, medical records and test results at all times. Our approach is reinforced by consultations with leading experts, guaranteeing comprehensive policy frameworks that are reviewed at a regular cadence.

All providers delivering healthcare through Maple are licensed in Canada and governed by their licensing regulatory colleges, and in all instances, must act in accordance with the governing principles set out in the telemedicine policies of each medical regulator in the applicable province.

Regulators across Canada support and recognize the value of services like ours, and the way in which they can benefit patients, physicians, and Canada’s broader healthcare system by improving access to care and increasing efficiencies in the delivery of care.