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Cold sores treatment, diagnosis & prescriptions

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Can I talk to a doctor on Maple about my cold sore?

Yes. In most cases, a doctor on Maple can treat cold sores online by asking about your symptoms and by taking a look at the affected area through a photo or by video. Once you describe your symptoms to the doctor, they’ll be able to provide a diagnosis, write necessary prescriptions, and recommend an appropriate course of treatment. If the doctor suspects you have a more serious problem, they may suggest for you to go to a clinic for a thorough physical examination.

In select provinces, you can also request to see a dermatologist right on Maple about your stasis dermatitis. To learn more about how our online dermatology assessments work, please click here

Can I get a prescription on Maple?

Yes, our physicians can prescribe medications online during your consultation. Once you accept a prescription, you’ll have the option to pick it up from any pharmacy or to have it delivered right to your door at no additional cost.

You can visit our How it Works page to learn more.

What are cold sores?

Cold sores — also called fever blisters — are a common viral infection caused by the Herpes Simplex Virus (HSV). They are tiny, fluid-filled blisters on and around your lips. These blisters are often grouped together in patches. After the blisters break, a crust forms over the resulting sore. Cold sores are usually healed in 2-4 weeks. 

What are the symptoms of cold sores?

Symptoms of cold sores include:

  • Tingling and itching 
  • Blisters 
  • Oozing and crusting

People may also experience: 

  • Fever
  • Painful eroded gums
  • Sore throat
  • Headache
  • Muscle aches
  • Swollen lymph nodes
How can I treat cold sores?

Doctors can prescribe a variety of different medications to help treat cold sores. Prescriptions include oral medications as well as topical creams to prevent spreading and reduce signs. Common antiviral prescriptions include Acyclovir (Xerese, Zovirax), Valacyclovir (Valtrex), Famciclovir (Famvir), and Penciclovir (Denavir)

What is Maple?

With Maple, you can start talking to a doctor about your symptoms in a matter of minutes. We’re a healthcare app for fast, convenient 24/7 access to Canadian doctors.

You simply log in, tap a button to request a consultation, and we’ll immediately connect you to a doctor via live chat or video. You can visit our How it Works page to learn more.

Our doctors can assess symptoms, and provide treatment, including prescriptions as necessary.

Additionally, for select provinces, you may see a dermatologist on Maple about your stasis dermatitis the same way you would request a consultation with a general practitioner. Maple’s dermatologists are able to provide you with a diagnosis, necessary notes, treatment plans, and prescriptions within 24 hours.

Patients love using Maple

Read our social media reviews, or download the app

Saves a lot of time compared to sitting in a doctor's office!

- Play Store review

Legitimate and just as described, with fabulous doctors. Totally fills the late-night worry gap!

- App Store review

Not having to endure a long wait at a walk in clinic is fabulous. Especially since I have twin pre-schoolers to contend with.

- App Store review

The service is so quick and professional and saves hours spent in a walk-in-clinic. This is a game changer for busy moms and I recommend it to everyone!

- Facebook review

Instead of my husband having to drag both kids to the hospital or walk in alone he was able to see a doctor right away and get a prescription faxed to our local pharmacy.

- Facebook review

Our family has used this service twice so far and it has been amazing. Both doctors were friendly, compassionate and you never feel rushed.

- Facebook review

Was concerned I wouldn’t be able to see a doctor without an appointment. I installed the Maple app, spoke to a doctor and had my prescription in under 30 min.

- Facebook review

I used Maple for the first time today. It was quick and easy, took less than ten minutes including connecting time and the doctor was professional and friendly. 

- Facebook review

LOVE This service. Not only do you have a doctor within seconds but they are professional and knowledgable.

- Facebook review

Absolutely blown away. It was SO easy to use. No wait time getting connected with a doctor. Getting the prescription faxed to the pharmacy made it a seamless process.

- Facebook review

Conditions Maple doctors can treat

Mental health

Our doctors are available to provide advice and treatment for common mental health conditions.

Some examples include:

Women's/men's health

Doctors can advise on family planning and treat conditions like urinary tract infections and erectile dysfunction.

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