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Addiction treatment, diagnosis & prescriptions

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Can I talk to a doctor on Maple about addiction?

Yes, absolutely. In most cases, a doctor on Maple can diagnose addiction online by asking about your symptoms and conditions. Describing your symptoms can help the doctor provide a diagnosis and recommend an appropriate course of treatment, which may include a prescription. Please note that doctors on Maple can’t prescribe controlled substances, such as narcotics or benzodiazepines.

If the doctor suspects you require in-person care or if treatment would require prescribing a controlled substance, they may suggest you go to a clinic for an in-person examination.

Can I get a prescription on Maple?

Yes. Our physicians can prescribe non-controlled medications online during your visit. Once you accept a prescription, you’ll have the option to pick it up from a pharmacy near you or have it delivered to your door at no additional cost.

You can visit our How it Works page to learn more.

What is addiction?

Addiction occurs when you develop a physical and/or emotional dependence on a substance, like drugs or alcohol, or when you involve yourself in an activity like gambling, despite it having a severe negative impact on your health or everyday life.

What are the symptoms of addiction?

Symptoms of addiction include:

  • Inability to stop using a substance or participating in an activity despite making active attempts to 
  • Experiencing withdrawal if you refrain from using a substance or participating in an activity 
  • Use of the substance or participation in certain activity disrupts your ability to function 
  • Social isolation related to the use of the substance 
  • Using a substance or participating in an activity in larger amounts or for a longer period of time than recommended 
How can I treat addiction?

Depending on the severity of your addiction, treatment can include:

  • Undergoing a detox to gradually decrease your dependence on a substance or activity until you completely stop it
  • Attending psychotherapy/psychology sessions, such as Cognitive behavioural therapy (CBT), to help you identify self-destructive behaviour and provide you with strategies to cope with and handle your addiction
  • Taking prescription medication to reduce cravings and treat withdrawal symptoms 
What is Maple?

With Maple, you can start talking to a doctor or mental health professional about your symptoms in a matter of minutes. We’re a healthcare app for fast, convenient 24/7 access to Canadian healthcare providers.

You simply log in, tap a button to request a consultation, and we’ll immediately connect you to a doctor or mental health professional (psychotherapist/psychologist) via live chat or video.

Our doctors can assess symptoms, and provide treatment, including prescriptions as necessary. Our mental health professionals can provide counselling and treatments such as CBT.

You can visit our How it Works page to learn more.

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Patients love using Maple

Read our social media reviews, or download the app

Saves a lot of time compared to sitting in a doctor's office!

— Play Store review

Legitimate and just as described, with fabulous doctors. Totally fills the late-night worry gap!

— App Store review

Not having to endure a long wait at a walk in clinic is fabulous. Especially since I have twin pre-schoolers to contend with.

— App Store review

The service is so quick and professional and saves hours spent in a walk-in-clinic. This is a game changer for busy moms and I recommend it to everyone!

— Facebook review

Instead of my husband having to drag both kids to the hospital or walk in alone he was able to see a doctor right away and get a prescription faxed to our local pharmacy.

— Facebook review

Our family has used this service twice so far and it has been amazing. Both doctors were friendly, compassionate and you never feel rushed.

— Facebook review

Was concerned I wouldn’t be able to see a doctor without an appointment. I installed the Maple app, spoke to a doctor and had my prescription in under 30 min.

— Facebook review

I used Maple for the first time today. It was quick and easy, took less than ten minutes including connecting time and the doctor was professional and friendly. 

— Facebook review

LOVE This service. Not only do you have a doctor within seconds but they are professional and knowledgable.

— Facebook review

Absolutely blown away. It was SO easy to use. No wait time getting connected with a doctor. Getting the prescription faxed to the pharmacy made it a seamless process.

— Facebook review

Treatable conditions

Mental health

Our doctors are available to provide advice and treatment for common mental health conditions.

Women’s & Men’s health

Doctors can advise on family planning and treat conditions like urinary tract infections and erectile dysfunction.

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