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Addiction treatment, diagnosis & prescriptions

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Our network of Canadian-licensed doctors and nurse practitioners is here for you.

Michelle Van Raay

Family Physician

Dr. Van Raay is a dedicated family physician based in Calgary, Alberta, with over 20 years of experience in family practice. After two decades of providing in-person care, she has transitioned to offering full-time virtual healthcare, allowing her to connect with and support patients across Canada. Dr. Van Raay is deeply passionate about preventive care and believes in the transformative power of nutrition and exercise in maintaining overall health.

Mazin Yousif

Family Physician

Dr. Yousif completed medical school in Baghdad, Iraq in 1998. He practiced until 2005 then moved to Canada where he has practiced in Newfoundland from 2007-2009 then Ontario from 2009 until now.

Veronique Poirier

Nurse Practitioner

Veronique has been working as a nurse practitioner for the past 5 years. She has gained extensive experience in diverse settings, including community health and virtual care, which has broadened her expertise and allowed her to reach and support a wide range of patient needs. As an advanced practice nurse, Veronique is committed to providing excellent, compassionate care to all individuals and ensuring access to the highest standard of healthcare for all patients.

Joe Fragapane

ER Physician & Family Physician

Dr. Fragapane practices Emergency and Family medicine for the Cree Nation in the native territories of the James Bay Quebec. As a physician, he mainly focuses in emergency rural medicine and paediatrics. His practice is broad, encompassing complex medical as well as psycho-social issues, in the isolated regions of northern Quebec with difficult access to diagnostic testing and specialized services. He graduated from McGill Medical School in 2012 and from the Faculty of Electrical and Computer Engineering in 2005.

Golbarg Araghi

Family Physician

Dr. Araghi has been practicing medicine for 17 years. She graduated from McGill University medical school in 2002 and completed her family medicine residency at the University of Toronto. She did a fellowship in low risk obstetrics shortly after graduating. She has been practicing since 2004 and has provided care for patients of all ages. She is a great addition to our team!

Dr. Michael Verbora

Family Physician

Dr. Verbora practices family medicine in Toronto and specializes in student health. He received his Bachelor of Science with Honours from the University of Windsor, his Masters of Business Administration from Odette School of Business, and his Doctor of Medicine from the University of Western Ontario. Dr. Verbora completed specialty training at the Toronto Western Hospital while acting as the OCFP (Ontario College of Family Physicians) Chair of the Residents Committee.

Robert Solomon

Dermatologist

Dr. Solomon is a staff physician at St. Michael’s Hospital, a lecturer at U of T, and a member of the Miami Society for Dermatology and Cutaneous Surgery. He’s recognized for his expertise in Dermoscopy and has extensive experience in Teledermatology, having done 10,000+ cases in the past few years.

Why Canadians love Maple

A fantastic way to get medical advice when you are unable to see someone in person. The app is so simple to use. Highly recommend. I am not a tech savvy person but the doctor was kind enough to patiently walk me through every step of the process. Thank you.

—Google Play Store

Saved me hours waiting in the ER.

—Vanessa, Trustpilot

Fast and effective tool for getting a diagnosis and prescription.

—Katie, Google Reviews

The doctor willingly took the time to explain things to me.

—Diana, Google Reviews

Very easy to book a therapist and get appointment receipts.

—Heather, Trustpilot

Frequently asked questions

About Addiction

Yes, you can. The doctor will want to discuss the signs of addiction that you're experiencing, as well as your personal and family medical histories. They'll also want to know about your habits and routines, as well as what steps you've tried to control addictive tendencies.

In many cases, the healthcare professional will want to do a physical exam and refer you to a psychotherapist before offering a diagnosis of addiction.

If your addiction symptoms are severe, they may suggest additional medical services, such as inpatient addiction treatments for managing withdrawal from addictions. This may also be necessary to prevent relapses in addiction.

Yes. Our physicians can prescribe non-controlled medications for addictions online during your visit. Once you accept an addiction prescription, you’ll have the option to pick it up from a pharmacy near you or have it delivered to your door at no additional cost.

You can visit our How it Works page to learn more.

Addiction is a chronic dysfunction that involves memory, motivation, and rewards. This causes a person to engage in compulsive behaviors that offer some form of physical or psychological pleasure or “reward”.

There are many different catalysts that can cause addiction in certain people, although most think of substance use disorder in relation to addiction.

When a person repeats a behavior or uses a substance despite known detrimental consequences, it could be considered an addiction. There is some evidence that addictive behaviors may involve the neurotransmitter dopamine, which affects the reward and reinforcement pathways in the brain.

Many people that experience addictions also have co-occurring mental health illnesses, such as depression or anxiety.

There are four stages to addiction, increasing in severity. They are:

  • Stage 1 - experimentation
  • Stage 2 - social or regular use
  • Stage 3 - problem or risk
  • Stage 4 - dependency

Many of the symptoms and signs of addiction relate to the effect addiction has on their ability to maintain self-control.

This can affect a number of different parts of their lives, or present as physical symptoms. In some cases, the person experiencing the addiction may be hesitant to seek help because their addiction is affecting their state of mind.

You can watch for signs of addiction like:

  • Craving to use a substance or engage in an activity
  • Engaging in the addition, despite physically risky situations
  • Continued use, despite causing or worsening known physical or psychological problems
  • Use of substance or activity consumes a significant portion of time, affecting other normal routines
  • Showing signs of withdrawal when forced to abstain from their habit for any length of time
  • Participating in regular parts of life or obligations less than normal or stopping completely
  • Using a substance or participating in an activity much more often than intended
  • Tolerance occurs, wherein they must use more of the substance or spend more time to satiate their cravings
  • Loss of interest in hobbies or other passions
  • A continual desire or unsuccessful attempts to cut back on indulging in the addiction
  • Changes in personality, especially when in withdrawal
  • Memory loss or selective memory
  • Difficulty sleeping or insomnia
  • Behavioral changes (irritability, increased secrecy)
  • Seeking out situations that encourage participating in the addiction
  • Blaming others or outside factors for their behaviors
  • Severe reactions to stress
  • Unexplained sweating
  • Headaches or migraines when without their addiction
  • Increased anxiety, depression or lethargy
  • Unrealistic assessments of the benefits and detriments to continuing their addiction
  • Loss of appetite (especially when in withdrawal)
  • Anger, defensiveness or hostility, especially when confronted about their addiction

When most people think about what causes addiction, they refer to addictions like substance use disorder (SUD). These are addictions that intensely focus on using certain substances, and continue using these substances even after knowing they cause harm or impair daily life.

Some common SUD addictions include:

  • Tobacco
  • Marijuana
  • Alcohol
  • Sedatives or tranquilizers
  • Stimulants (cocaine, methamphetamines)
  • Opioids (oxycodone, heroine, codeine)
  • Hallucinogens (PCP, LCD)
  • Inhalants (paint thinner, glue)

However, there are many other substances that can cause signs of addiction in certain people. Some of these other types of addiction include:

  • Gambling
  • Working
  • Technology
  • Food
  • Coffee or caffeinated beverages
  • Sex

In some cases, people can become addicted to certain emotions like anger or love, as an emotional coping strategy.

There are also a number of biological, environmental, and psychological factors that can cause a predisposition for addiction. These are factors such as:

  • Personality traits
  • Physiological factors
  • Gender
  • Peer group
  • Employment status
  • Genetics
  • Trauma
  • Abuse
  • Mental health conditions
  • Accessibility

Addictions are complex and thus can be complicated to diagnose. Before offering a diagnosis for addiction, the healthcare professional will want to discuss your concerns, including the particular substance or behaviour in question. This will include frequency, amount, and route of use.

The healthcare professional will want to know the patient’s perception of the situation and assess their readiness for change. They will also want to know about any prior treatments they’ve had for this addiction.

Your overall health, mental health, family history of addiction, and social history are also important factors to be discussed. This includes topics such as relationships, employment, and living situations.

The healthcare professional will want to perform a physical exam and may refer you to a mental health provider for further evaluation.

Once a full assessment of your condition is complete, your healthcare team will be able to discuss a diagnosis of addictions and appropriate addiction treatments options.

If you or someone you love can't stop using a substance or performing an activity, it's time to talk to a healthcare provider.

Addictions can be incredibly difficult to overcome, and often require the assistance of family, friends, and medical professionals to get under control. You shouldn't be embarrassed about your addiction, and if someone you love may have an addiction, they may need help quitting.

A healthcare provider from Maple can help provide an addiction diagnosis when necessary, and start you on the path towards healing and better health. They can also suggest addiction treatments to help you beat your addiction, including any necessary prescription addiction medications.

Maple 101

Maple is a virtual care platform that connects you with our network of Canadian-licensed doctors, nurse practitioners and specialists via secure text, audio or video call. Sign in to your Maple account to start a visit. Learn more about how Maple works here.

A visit works a lot like an in-person appointment. A doctor or nurse practitioner will ask about your symptoms, review your health history and recommend a treatment plan that's right for you. Not every visit leads to a prescription. Sometimes, you might need to see someone in person. When that happens, we'll help you figure out what comes next.

As a Maple member, you get 24/7 access to care online. Connect with our network of Canadian-licensed doctors and nurse practitioners in minutes via secure text, audio or video call.

Pricing and Payment

Our membership costs $85/month. One membership. Care for your whole family. In eligible provinces, membership includes:

  • Daily visits: one visit a day with a doctor or nurse practitioner for each family member in your household
  • Pediatric care: covered pediatric primary care visits, available by appointment
  • Second Medical Opinion: when you're unsure about a complex diagnosis, like cancer or MS, or want to understand all your options, you and your family can access an expert Second Medical Opinion
  • Personal Health Check-Ins: personalized, evidence-based proactive care screenings to help you stay on top of your health
  • iCBT courses: internet-based cognitive behavioural therapy self-assessments and courses
  • Specialists: see a specialist in days, not months. No referral necessary.
  • Specialist referrals: a referral to a physician specialist for in-person care, if needed

Membership can't be combined with other offerings, such as private insurance coverage and provincial programs, where available. A Healthcare Spending Account (HSA) may cover your membership fees. Check with your HSA provider for details.

Your Maple monthly membership covers virtual care for you, your spouse and your dependents under the age of 18 who share the same primary residence. Full disclaimer and refund policy here.

We accept all major credit cards, including AMEX, plus Google Pay and Apple Pay.

Security and Privacy

Privacy is at the core of how we deliver care. We follow Canadian privacy and healthcare laws, including PIPEDA and PHIPA, to protect your personal and health information.

Our policies and consent processes are simple and easy to understand, so you stay in control. Strong security infrastructure and strict data policies protect every session. You keep control of your personal health information, medical records and test results at all times. We also work with privacy and security experts and review our policies regularly.

All doctors and nurse practitioners who deliver care through Maple are licensed in Canada and governed by their regulatory colleges. They must follow the telemedicine policies set by the medical regulator in each province.

Regulators across Canada recognize the value of virtual care. It helps improve access to care for patients and makes care delivery more efficient for practitioners and Canada's healthcare system.

Do you need medical care today?

Trusted, experienced doctors and nurse practitioners are ready to see you.

Maple is safe and effective for common non-emergency issues. If you believe you are experiencing an emergency, please call 911 or proceed to your nearest emergency room.
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