Pay per visit
See a Canadian-licensed general practitioner in five minutes or less, any time 24/7.
Get 30 visits per year with a GP for you and your family.
per month (paid annually)
Voted Canada's most trusted virtual care provider
Top specialists at your fingertips
Connect with Canadian-licensed medical specialists or allied healthcare professionals online by appointment or within 72 hours.
Get help from head to toe with skin, hair, or nail issues.
Mental health therapy
Take care of your mind and get help managing stress, anxiety, depression, and more.
Treat issues that can arise from hormone and thyroid problems, diabetes, or PCOS.
Improve your overall well-being, including digestive issues, food sensitivity, and fatigue.
Discover why thousands of Canadians use Maple every day for their healthcare needs.
The service has been amazing for our family. The doctors are kind, thorough, and ask all the right questions. As a busy family of five, this app has been a life saver
Super impressed with this service. Without a family doctor, it’s easy to feel alone with no care. Very thankful to have options.
So fast and efficient. A process that would have ordinarily involved a referral and a six months wait was completed in less than 72 hours. Wholeheartedly recommend Maple.
At 1:30 am, I realized I had a UTI and was desperate for help. I went online and within ten minutes, I had my prescription faxed to my pharmacy. This service gave me peace of mind.
Maple was there for me when other doctors couldn't be. So convenient. Any time, any day. I am grateful for this service.
We needed to see a doctor over the weekend as our pediatrician was not available. Logging into Maple and choosing from a selection of specialties was quick and easy. Excellent service!
Very easy to navigate Maple. It’s secure and trusted. Maple has truly gone above and beyond with their app. Highly recommended.
Amazing service! It was great being able to connect with a doctor from the comfort of home late at night.
If it wasn't for this service, I would be clogging up the emergency rooms for a prescription refill. A much needed service in my area.
With my asthma flare-up, I needed a specialist and found one here. The doctor improved my treatment and explained everything in a very clear way.
Frequently Asked Pricing Questions
Are online doctors covered by Canadian provincial health plans?
It depends on the province. In order for Maple’s services to be covered, the province must have public coverage of virtual telemedicine visits and criterias that aligns with our services.
We charge a fee for our services only when they are not covered by provincial health plans. We’d love to be eligible for public coverage consistently across Canada and we’re working hard to ensure Maple is included in provincial coverage as soon as legislation allows.
How much does it cost to see a specialist on Maple?
Our specialists page has specific pricing information and provincial availability for our specialists, such as mental health, gynecology, nutrition, and more. Certain specialties like dermatology and endocrinology may not need a referral. Thanks to Maple, you can see a specialist in days, not months.
Also, doctor consultation fees may not apply if you have benefits coverage through your insurer or employer, or if your consultation includes only provincially-funded services.
Is Maple free or do I have to pay to use it?
Online doctor consultation fees on Maple apply for general practitioner services that are not covered by provincial governments.
Fees may not apply if you have benefits coverage through your insurer or employer, or if your consultation includes only provincially-funded services.
Are there any fees for missing a doctor’s appointment?
Yes. If you’ve booked a visit, you’ll be charged the full fee for missing a doctor’s appointment on Maple. If the fee for your appointment is covered by your provincial government and the publicly funded healthcare system, you can still be charged a fee for a missed consultation or a fee for cancelling your appointment without providing sufficient advance notice. This includes consultations with:
What type of payment do you accept?
We accept all major credit cards, including AMEX cards, as well as Google and Apple Pay.
Can I use my employer's health insurance plan to pay for my consultation?
Our online medical consultations and memberships are covered under many existing private healthcare plans, including Healthcare Spending Accounts. When you purchase a visit or membership, we send you an email receipt, which you can submit to insurers for reimbursement if this is something that’s available to you.
When do you charge my credit card?
When you request a consultation through Maple, we’ll first advise you of the cost of the visit before connecting you with a physician. You won’t be charged doctor consultation fees until your consultation is complete.
If a doctor receives your request and doesn’t believe they can help you on Maple, you’ll be notified right away and your credit card won’t be charged.
For a medical membership plan purchase, your payment card will be charged immediately.
What’s a credit package?
Credit packages give you the ability to pre-purchase Maple services at a discounted rate. The more credits you buy, the bigger the discount.
We have the following packages are available:
- $100 Starter Package — 5% savings, pay only $95
- $200 Extended Package — 10% savings, pay only $180
- $500 Year-round Package — 15% savings, pay only $425
Credits never expire and can be used for any type of consultation or membership on Maple.
Please note that services purchased with credits may not be reimbursable under private insurance plans. We are not currently able to provide receipts for individual services purchased with credits — the receipt will be for the purchase of the credits themselves. We recommend contacting your school or employer to learn more about your individual coverage and requirements for submitting a claim.
What’s a membership plan?
Our memberships are paid annually and give you access to year-round on-demand general practitioner visits. Please note that specialist visits are not included in memberships.
- $30/month Personal Membership — up to 30 visits per year (paid annually)
- $50/month Family Membership — up to 50 visits per year (paid annually)
To purchase a membership, register or log in to your Maple account and click Membership Options on the main menu.