Visit an online doctor for bacterial vaginosis (BV) treatment, diagnosis & prescriptions

In most cases, a Maple doctor can diagnose BV online by asking about your symptoms. Once you describe your symptoms to the doctor, they will be able to diagnose and prescribe appropriate medication.

If the doctor suspects you have a more serious problem, they may suggest you go to a clinic for a thorough in-person physical examination.

Yes, our physicians can prescribe medications online during your consultation. Once you accept a prescription, you’ll have the option to pick it up from any pharmacy or we’ll deliver it right to your door at no additional cost.

You can visit our How it Works page to learn more.

Bacterial vaginosis (BV) is an inflammation caused by overgrowth of vaginal bacteria.

There is no determined cause for BV, but some activities can increase your risk of infection, like:

• Frequent douching
• Inability to produce good lactobacilli bacteria
• Sexual activity
• Smoking

To lower your risk of getting BV you should:

• Avoid douching
• Clean your genital area with only water
• Have you and your partner tested for STI’s
• Use a condom during intercourse
• Wipe from front to back

The symptoms are minor, or do not show at all. If symptoms do occur, you might notice:

• Burning feeling when you urinate
• Fishy vaginal smell that’s stronger after sex
• Grey, white, or green discharge

BV is often confused with yeast infections, but it is a unique condition. Typical symptoms of a yeast infection include general irritation or itching around the vaginal area and thick, white, odourless discharge.

Many cases of BV tend to go away on their own, and do not require treatment.

You should see a doctor if you are experiencing symptoms of BV, and:

• You’re pregnant
• You’ve experienced vaginal infections before, but the colour and consistency of your discharge is different
• You’ve had multiple sex partners or a new partner
• Your symptoms continue after treatment
• You have vaginal discharge that’s new and associated with an odour
• Avoid sexual activity until your BV is treated

When symptoms do occur, antibiotics are typically prescribed.

Maple is a virtual care platform that connects you with doctors and other healthcare providers via text, audio, or video. After you log in to your Maple account, you can request an online consultation.

Consultations work similarly to in-person appointments — the doctor can complete an assessment by asking questions about your symptoms, going through your health history, and determining what treatment is right for you. If they think your condition is more serious, they may tell you to go to a clinic for an in-person examination.

As a Maple member, you get 24/7 access to virtual primary care online and more. You can connect with our network of providers via text, audio, or video call within minutes.

Our membership costs $85/month and covers virtual care for patients and their families, including the primary account holder's spouse and any dependents.

For patients in eligible provinces, our membership includes:

• Access to daily primary care provider visits: One daily visit with a primary care provider for each family member in their household.
• Paediatric care: Covered paediatric primary care visits, available by appointment.
• Second medical opinions: Access to a network of experts for a second opinion if diagnosed with a complex condition (e.g. cancer).
• Personal Health Check-Ins: A series of personalized, evidence-based proactive care screenings to maintain and improve health.
• iCBT courses: Access to iCBT (internet-based cognitive behavioural therapy) self-assessment and courses.
• Access to specialists in eligible provinces: Easy access to specialists on Maple within days, not months. No referral is needed.
• Specialist referrals in eligible provinces: Ability to be referred to a physician specialist for in-person care, if needed.
• Credit discounts: An $80 credit per month to be applied to a Maple specialist visit.

Please note that our membership cannot be combined with other offerings, such as private insurance coverage and provincial programs, where available. In some cases, membership fees can be covered by a Healthcare Spending Account (HSA) — check with your HSA provider for more details.

We accept all major credit cards, including AMEX cards, as well as Google and Apple Pay.

At Maple, we proudly prioritize privacy as a cornerstone of our virtual care services. We strictly adhere to privacy and healthcare legislation in Canada, such as PIPEDA and PHIPA regulations, to ensure patients' personal and health information remains completely private and safeguarded.

Our policies and consent processes are designed to be simple and easily understood, empowering individuals with control and a clear understanding of their healthcare journey. When using our services, a patient’s session is protected by a comprehensive security infrastructure and stringent data policies.

Patients also retain full control of their personal health information, medical records and test results at all times. Our approach is reinforced by consultations with leading experts, guaranteeing comprehensive policy frameworks that are reviewed at a regular cadence.

All providers delivering healthcare through Maple are licensed in Canada and governed by their licensing regulatory colleges, and in all instances, must act in accordance with the governing principles set out in the telemedicine policies of each medical regulator in the applicable province.

Regulators across Canada support and recognize the value of services like ours, and the way in which they can benefit patients, physicians, and Canada’s broader healthcare system by improving access to care and increasing efficiencies in the delivery of care.