Skip to main content. Skip to chat with us.

Get a consultation for acne treatment, diagnosis & prescriptions online

Skip the waiting room! Instantly connect with Canadian doctors for medical care from your phone, tablet or computer - any time, 24/7.

  • This field is for validation purposes and should be left unchanged.

Doctors Online Now

Get a confidential diagnosis by text, video or audio chat.

Can I talk to a doctor on Maple about my acne?

Yes, a doctor on Maple would be glad to discuss signs of acne and its symptoms with you.
In most cases, they will suggest you try over-the-counter acne treatment products for several weeks, before offering any kinds of prescription acne medications.

If your acne symptoms are severe or widespread, you may consider seeing a dermatologist to provide you with a more in depth acne diagnosis. If you live in In Ontario, Quebec, British Columbia, Nova Scotia, Alberta, Newfoundland and Labrador or Nunavut, you can see a dermatologist on Maple in 24 hours or less.

Can I get a prescription on Maple?

Yes, our physicians can prescribe medications online during your consultation. Once you accept a prescription, you’ll have the option to pick it up from any pharmacy or we’ll deliver it right to your door at no additional cost.

You can visit our How it Works page to learn more.

What is acne?

Acne is a skin condition consisting of whiteheads, blackheads, or pimples that appear on the surface of your skin. Acne is typically caused when hair follicles are blocked with oil and dead skin cells. Acne most commonly appears on your face, forehead, chest, upper back and shoulders.

Your age, hormonal changes, genetics, contact with oily substances, and stress all can increase your risk of getting acne.

What are the symptoms of acne?

Symptoms of acne include:

  • Blackheads (open blocked pores)
  • Large, painful lumps beneath the skin’s surface(cystic acne).
  • Pimples
  • Red bumps
  • Whiteheads (closed blocked pores)
How can I treat acne?

Acne treatment depends on each individual’s case. You can speak to a doctor to understand what treatment options are right for you. Your doctor may recommend over the counter treatment or may prescribe medication that can control your acne and limit scarring.

Some medical options may include:

  • Oral medications such as antibiotics, and accutane
  • Therapy including light based therapy, chemical peels, physically extracting white and black heads, or steroid injections
  • Topical medications such as creams, gels, or lotions that can be applied to the affected area

Some non-medical options include:

  • Avoiding triggers (see above)
  • Avoiding picking or touching the infected area
  • Showering after exercise
  • Washing your face twice a day with a gentle face wash — try to avoid harsh facial scrubs
What is Maple?

With Maple, you can start talking to a doctor about your symptoms in a matter of minutes. We’re a healthcare platform for fast, convenient 24/7 access to Canadian doctors.

Simply log in, tap a button to request a consultation, and we’ll immediately connect you to a doctor via live chat or video. You can visit our How it works page to learn more.

Our doctors can assess symptoms and provide treatment, including prescriptions as necessary. In addition to seeing a general practitioner on Maple, if you live in Ontario, Quebec, British Columbia, Nova Scotia, Alberta, Newfoundland and Labrador or Nunavut, you can see a dermatologist on Maple 24 hours or less.

Proudly featured in:

Logo for Global News, a news network in Canada
Media logo for The Globe and Mail newspaper
Media logo for The Star, Canadas largest news website
Logo for CBC, aka the Canadian Broadcasting Corporation
Logo for CTV News, a Canadian television network
Media logo for the National Post newspaper

Patients love using Maple

Read our social media reviews, or download the app

Saves a lot of time compared to sitting in a doctor's office!

— Play Store review

Legitimate and just as described, with fabulous doctors. Totally fills the late-night worry gap!

— App Store review

Not having to endure a long wait at a walk in clinic is fabulous. Especially since I have twin pre-schoolers to contend with.

— App Store review

The service is so quick and professional and saves hours spent in a walk-in-clinic. This is a game changer for busy moms and I recommend it to everyone!

— Facebook review

Instead of my husband having to drag both kids to the hospital or walk in alone he was able to see a doctor right away and get a prescription faxed to our local pharmacy.

— Facebook review

Our family has used this service twice so far and it has been amazing. Both doctors were friendly, compassionate and you never feel rushed.

— Facebook review

Was concerned I wouldn’t be able to see a doctor without an appointment. I installed the Maple app, spoke to a doctor and had my prescription in under 30 min.

— Facebook review

I used Maple for the first time today. It was quick and easy, took less than ten minutes including connecting time and the doctor was professional and friendly. 

— Facebook review

LOVE This service. Not only do you have a doctor within seconds but they are professional and knowledgable.

— Facebook review

Absolutely blown away. It was SO easy to use. No wait time getting connected with a doctor. Getting the prescription faxed to the pharmacy made it a seamless process.

— Facebook review

Treatable conditions

Mental health

Our doctors are available to provide advice and treatment for common mental health conditions.

Get started today.

Maple revolves around your needs and schedule. Start enjoying on demand healthcare that fits your life.