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Please note prescriptions are only available in Canada and given at the doctor's discretion.

Respiratory infection treatment, diagnosis & prescriptions

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Can a doctor treat a respiratory infection on Maple?

In most cases, our doctors can diagnose your respiratory infection online by asking about your symptoms.

If the doctor suspects you have a bacterial infection, they may prescribe antibiotics to help you treat that as well.

Doctors can also write sick notes for your respiratory infection in the case you need to be excused from work, school, or other situations.

Can I get a prescription on Maple?

Yes, our physicians can prescribe medications online during your consultation. Once you accept a prescription, you’ll have the option to pick it up from any pharmacy or we’ll deliver it right to your door at no additional cost.

You can visit our How it Works page to learn more.

What is a respiratory infection?

A respiratory infection can affect any part of the respiratory system (spanning from your sinuses to your lungs). Upper respiratory tract infections (URTI) are commonly caused by viruses that you contract through the air, or through physical contact with a virus. Lower respiratory tract infections (LRTI) are more often caused by bacterial infections.

Here are some common types of respiratory infections, and the areas they affect:

Infections of the upper respiratory tract:

Rhinitis – Infection of the nasal cavity
Sinusitis – Infection of the sinuses
Nasopharyngitis – Infection of the areas at the back of the throat (nares, pharynx, hypopharynx, uvula, and tonsils)
Epiglottitis – Infection of the flap that prevents food and liquids from entering the lungs (epiglottis)
Laryngitis – Infection of the voice box (larynx)

Infections of the lower respiratory tract:

Tracheitis – Infection of the windpipe (trachea)
Pneumonia – infection of the lungs
Bronchitis – infection of the bronchial tubes

What are the symptoms of a respiratory infection?

Symptoms of a respiratory infection include:

  • Congestion
  • Cough
  • Runny/stuffy nose
  • Slight body aches
  • Sore throat
  • Headache
  • Fatigue
  • Shortness of breath

To prevent getting a respiratory infection:

  • Reduce contact with others who are showing symptoms of infection
  • Wash your hands often with soap and water and use hand sanitizer when you don’t have immediate access to soap or water
  • Get the appropriate vaccinations
How can I treat a respiratory infection?

For lower respiratory tract infections, antibiotics are typically prescribed. In some cases, your doctor may also choose to complement the antibiotic with steroids to reduce inflammation associated with the infection.

In the case of upper respiratory infections, antibiotics are typically not required, as they have no effect against viruses. But there are ways to relieve discomfort:

  • Stay hydrated and drink plenty of fluids
  • Ensure you get enough rest
  • Take pain relievers for fever, sore throat, and headache
  • Use decongestants or nasal sprays to relieve congestion
What is Maple?

With Maple, you can start consulting with a doctor about your symptoms in a matter of minutes. We’re a healthcare app for fast, convenient 24/7 access to Canadian doctors.

You simply log in, tap a button to request a consultation, and we’ll immediately connect you to a doctor via live chat or video.

Our doctors can assess symptoms, and provide treatment, including prescriptions as necessary.

You can visit our How it Works page to learn more.

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Patients love using Maple

Read our social media reviews, or download the app

A fantastic way to get medical advice when you are unable to see someone in person. The app is so simple to use. Highly recommend. I am not a tech savvy person but the doctor was kind enough to patiently walk me through every step of the process. Thank you.

— Google Play Store

This app is amazing! The doctor was so professional. I just waited 1-2 mins to get served! I highly recommend this app.

— Google Play Store

The service has been amazing for our family. The doctors are kind, thorough, and ask all the right questions. As a busy family of five, this app has been a life saver

— App store review

Super impressed with this service. Without a family doctor, it’s easy to feel alone with no care. Very thankful to have options.

— Google Play Store User

So fast and efficient. A process that would have ordinarily involved a referral and a six months wait was completed in less than 72 hours. Wholeheartedly recommend Maple.

— Google Review

At 1:30 am, I realized I had a UTI and was desperate for help. I went online and within ten minutes, I had my prescription faxed to my pharmacy. This service gave me peace of mind.

— Trustpilot Review

Maple was there for me when other doctors couldn't be. So convenient. Any time, any day. I am grateful for this service.

— Trustpilot Review

We needed to see a doctor over the weekend as our pediatrician was not available. Logging into Maple and choosing from a selection of specialties was quick and easy. Excellent service!

— Trustpilot Review

Very easy to navigate Maple. It’s secure and trusted. Maple has truly gone above and beyond with their app. Highly recommended.

— Trustpilot Review

Amazing service! It was great being able to connect with a doctor from the comfort of home late at night.

— Trustpilot Review

Treatable conditions

Mental health

Our doctors are available to provide advice and treatment for common mental health conditions.

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Women’s/men’s health

Doctors can advise on family planning and treat conditions, including urinary tract infections and erectile dysfunction.

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