Respiratory infection treatment, diagnosis & prescriptions
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Talk to a doctor about respiratory infection treatment online
See a doctor or nurse practitioner today to get a new prescription or refill, at their discretion.
Same-day local pharmacy pickup
After your consultation, if you have received a medical diagnosis and prescription for a medication, your prescription can be faxed to the pharmacy of your choice for pick-up or delivered to your home.
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Get your medications delivered to your door anywhere in Canada within 1-3 business days.
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Maple members get 24/7 access to primary care online and more. Our doctors and nurse practitioners are available to see you in minutes, anytime.
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Select the “Get care” button on our homepage


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Our network of Canadian-licensed doctors and nurse practitioners is here for you.
Why Canadians love Maple
A fantastic way to get medical advice when you are unable to see someone in person. The app is so simple to use. Highly recommend. I am not a tech savvy person but the doctor was kind enough to patiently walk me through every step of the process. Thank you.
Saved me hours waiting in the ER.
Fast and effective tool for getting a diagnosis and prescription.
The doctor willingly took the time to explain things to me.
Very easy to book a therapist and get appointment receipts.
Frequently asked questions
About Respiratory infection
In most cases, our doctors can diagnose your respiratory infection online by asking about your symptoms.
If the doctor suspects you have a bacterial infection, they may prescribe antibiotics to help you treat that as well.
Doctors can also write sick notes for your respiratory infection in the case you need to be excused from work, school, or other situations.
Yes, our physicians can prescribe medications online during your consultation. Once you accept a prescription, you’ll have the option to pick it up from any pharmacy or we’ll deliver it right to your door at no additional cost.
You can visit our How it Works page to learn more.
A respiratory infection can affect any part of the respiratory system (spanning from your sinuses to your lungs). Upper respiratory tract infections (URTI) are commonly caused by viruses that you contract through the air, or through physical contact with a virus. Lower respiratory tract infections (LRTI) are more often caused by bacterial infections.
Here are some common types of respiratory infections, and the areas they affect:
Infections of the upper respiratory tract:
Rhinitis - Infection of the nasal cavity
Sinusitis - Infection of the sinuses
Nasopharyngitis - Infection of the areas at the back of the throat (nares, pharynx, hypopharynx, uvula, and tonsils)
Epiglottitis - Infection of the flap that prevents food and liquids from entering the lungs (epiglottis)
Laryngitis - Infection of the voice box (larynx)
Infections of the lower respiratory tract:
Tracheitis - Infection of the windpipe (trachea)
Pneumonia - infection of the lungs
Bronchitis - infection of the bronchial tubes
Symptoms of a respiratory infection include:
- Congestion
- Cough
- Runny/stuffy nose
- Slight body aches
- Sore throat
- Headache
- Fatigue
- Shortness of breath
To prevent getting a respiratory infection:
- Reduce contact with others who are showing symptoms of infection
- Wash your hands often with soap and water and use hand sanitizer when you don’t have immediate access to soap or water
- Get the appropriate vaccinations
For lower respiratory tract infections, antibiotics are typically prescribed. In some cases, your doctor may also choose to complement the antibiotic with steroids to reduce inflammation associated with the infection.
In the case of upper respiratory infections, antibiotics are typically not required, as they have no effect against viruses. But there are ways to relieve discomfort:
- Stay hydrated and drink plenty of fluids
- Ensure you get enough rest
- Take pain relievers for fever, sore throat, and headache
- Use decongestants or nasal sprays to relieve congestion
Maple 101
Maple is a virtual care platform that connects you with our network of Canadian-licensed doctors, nurse practitioners and specialists via secure text, audio or video call. Sign in to your Maple account to start a visit. Learn more about how Maple works here.
A visit works a lot like an in-person appointment. A doctor or nurse practitioner will ask about your symptoms, review your health history and recommend a treatment plan that's right for you. Sometimes, you might need to see someone in person. When that happens, we'll help you figure out what comes next.
As a Maple member, you get 24/7 access to care online. Connect with our network of Canadian-licensed doctors and nurse practitioners in minutes via secure text, audio or video call.
Pricing and Payment
Membership is $85/month. One membership, care for your whole family. In eligible provinces, membership includes:
- Daily visits: one visit a day with a doctor or nurse practitioner for each family member in your household
- Paediatric care: covered paediatric primary care visits, available by appointment
- Second Medical Opinion: when you're unsure about a complex diagnosis, like cancer or MS, or want to understand all your options, you and your family can access an expert Second Medical Opinion
- Personal Health Check-Ins: personalized, evidence-based proactive care screenings to help you stay on top of your health
- iCBT courses: internet-based cognitive behavioural therapy self-assessments and courses
- Specialists: see a specialist in days, not months. No referral necessary.
- Specialist referrals: a referral to a physician specialist for in-person care, if needed
Membership can't be combined with other offerings, such as private insurance coverage and provincial programs, where available. A Healthcare Spending Account (HSA) may cover your membership fees. Check with your HSA provider for details.
Your Maple monthly membership covers virtual care for you, your spouse and your dependents under the age of 18 who share the same primary residence. Full disclaimer and refund policy here.
We accept all major credit cards, including AMEX, plus Google Pay and Apple Pay.
Security and Privacy
Privacy is at the core of how we deliver care. We follow Canadian privacy and healthcare laws, including PIPEDA and PHIPA, to protect your personal and health information.
Our policies and consent processes are simple and easy to understand, so you stay in control. Strong security infrastructure and strict data policies protect every session. You keep control of your personal health information, medical records and test results at all times. We also work with leading experts and review our policies regularly.
All doctors and nurse practitioners who deliver care through Maple are licensed in Canada and governed by their regulatory colleges. They must follow the telemedicine policies set by the medical regulator in each province.
Regulators across Canada recognize the value of virtual care. It helps improve access to care for patients and makes care delivery more efficient for practitioners and Canada's healthcare system.
Do you need medical care today?
Trusted, experienced doctors and nurse practitioners are ready to see you.
Maple is safe and effective for common non-emergency issues. If you believe you are experiencing an emergency, please call 911 or proceed to your nearest emergency room.





