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Maple vs. Felix

With Maple you can instantly connect with Canadian-licensed doctors for medical care from your phone, tablet, or computer any time, anywhere, 24/7 or by appointment.

Felix is a telemedicine company that provides online prescriptions for commonly requested medications.

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Here’s how our doctors can help you

24/7 access to doctors

Maple connects you with a Canadian-licensed healthcare providers so you can get care whenever you need it.

Employer / insurance coverage is available, otherwise visits start at $49, as many of our services aren’t covered under provincial health plans due to our use of secure messaging, nurse practitioners, and a national doctor network. We also offer specialists in several provinces such as dermatologists, endocrinologists, pediatricians, and more. Our doctors, nurse practitioners, and healthcare providers are well respected, Canadian-licensed family or emergency medicine practitioners passionate about delivering outstanding healthcare and can treat many common medical issues including sore throat, sprains and minor injuries, erectile dysfunction, and more.

Prescriptions

Doctors can give you a prescription at their discretion based on your consultation that can also be delivered to you.

Prescriptions on Maple are digital, and we send them to the pharmacy of your choice for fulfillment.

We can even have them delivered to your door in most cases, at no additional cost to you.

National access

Maple is accessible Canada-wide, bringing together a large network of doctors and healthcare providers 24/7 or by appointment.

To ensure Canadians have access to a healthcare provider whenever they need it, Maple is available on-demand across Canada.

In BC, video visits with general practitioners are covered by MSP.

Canada’s largest network of healthcare providers

Maple offers care from over 1500 providers, including doctors and specialists, available by appointment or on-demand, any time of day.

Because of this, patients can feel secure knowing they’ll be able to see the healthcare provider they need, whenever they need to, and fast. 

Learn more about Felix

Not a live doctor’s visit

Felix is based on prescription requests rather than healthcare provider consultations.

Users send in a prescription request, a licensed healthcare provider reviews it within 24 hours and if a medication is prescribed, it’s filled by a registered pharmacist. Questions about your health can’t be asked prior to requesting a prescription. They can only be asked by the healthcare provider after reviewing your request 24 hours later if they require more information. 

Prescription changes are limited

In many cases, you must have already been prescribed medication by a doctor to get a prescription on Felix. 

This means you may not find the right prescription for your needs.

Not available Canada-wide

Felix isn’t available to those living in New Brunswick, Quebec, or the Northwest Territories. 

Depending on where you live, you may not be able to use Felix. 

Restrictive prescription choices

Felix has a limited variety of prescriptions – some conditions they offer prescriptions for are acne and migraines. 

Depending on what kind of prescription you’re looking for, you might not be able to get it on Felix. 

Patients love using Maple

We have over 200,000 five-star reviews! Read them on social media or download the app.

Saves a lot of time compared to sitting in a doctor's office!

— Play Store review

Legitimate and just as described, with fabulous doctors. Totally fills the late-night worry gap!

— App Store review

Not having to endure a long wait at a walk in clinic is fabulous. Especially since I have twin pre-schoolers to contend with.

— App Store review

The service is so quick and professional and saves hours spent in a walk-in-clinic. This is a game changer for busy moms and I recommend it to everyone!

— Facebook review

Instead of my husband having to drag both kids to the hospital or walk in alone he was able to see a doctor right away and get a prescription faxed to our local pharmacy.

— Facebook review

Our family has used this service twice so far and it has been amazing. Both doctors were friendly, compassionate and you never feel rushed.

— Facebook review

Was concerned I wouldn’t be able to see a doctor without an appointment. I installed the Maple app, spoke to a doctor and had my prescription in under 30 min.

— Facebook review

I used Maple for the first time today. It was quick and easy, took less than ten minutes including connecting time and the doctor was professional and friendly. 

— Facebook review

LOVE This service. Not only do you have a doctor within seconds but they are professional and knowledgeable.

— Facebook review

Absolutely blown away. It was SO easy to use. No wait time getting connected with a doctor. Getting the prescription faxed to the pharmacy made it a seamless process.

— Facebook review

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Why do I have to pay if I'm Canadian?

Fees apply for services that aren’t covered by your province, unless you have additional benefits coverage from your employer or insurer.

Get started today

Maple revolves around your needs and schedule. Start enjoying on-demand healthcare that fits your life.