Skip walk in clinics in Ontario. See the doctor online.
Instantly connect with Canadian doctors for medical care from your phone, tablet or computer — any time 24/7 in Ontario.
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Seeing a doctor in Ontario
Ontario is the second largest and most populous province in Canada, and is home to our nation’s capital city Ottawa. Ontario also boasts the most populous city in Canada, Toronto.
Only 40.4% of Ontarians report they can get timely access to healthcare when sick and nearly 10% report not being able to find a family doctor in Ontario. That’s why we created Maple. When you go to a walk in clinic, usually you have to wait for hours to see a doctor. Virtual health care in Ontario allows you to see a physician in minutes to resolve many common health concerns.
With Maple you can see a doctor and fill your prescriptions online. Skip the trip to the walk in clinic — get the care you need from the comfort of your home.
How it works
Describe your symptoms
Open the app and click the “Get care” button. One of our healthcare providers will review your request and respond in minutes.
Chat with a doctor or nurse practitioner
Next, you'll be connected to the healthcare provider. Consultations usually take place over secure text message, but the doctor may request video, or audio chat if needed.
Get a diagnosis or prescription
Doctors and nurse practitioners can diagnose and provide prescriptions as necessary during your consultation.
Pay per visit
See a Canadian-licensed general practitioner in five minutes or less, any time 24/7.
Get 30 visits per year with a GP for you and your family.
per month (paid annually)
Frequently Asked Questions
How long are wait times to see a doctor on Maple?
Wait times to see a general practitioner on Maple are usually under two minutes. Compare that to waiting 4.4 hours at Toronto General Hospital. Looking for an online pharmacy in Ontario? Our doctors can fill prescriptions, which can be sent directly to your local pharmacy or delivered to your home address.
Why is virtual care important in Ontario?
Ontario is a large province with a varied landscape. In remote areas it can be difficult to see a doctor if there’s a shortage of hospitals or clinics nearby. In busy cities wait times for walk in clinics and Emergency Departments can be hours. You can see an online family practitioner with Maple in under two minutes, so you can keep more of your valuable time.
What health plans are available in Ontario?
The Ontario Health Insurance Plan, better known as OHIP, is a government-run health insurance plan for Canadian citizens residing in Ontario. While Maple in some cases is not covered by OHIP due to our use of secure messaging and a national network of doctors and nurse practitioners, we are covered by many private insurance plans.
What specialists can I see with Maple in Ontario?
With Maple, you can see a specialist online in less than 72 hours. This includes dermatologists, psychiatrists, endocrinologists, psychotherapists, and more. For many services, you don’t need a referral to schedule an appointment and you’ll typically connect with the provider over secure text messaging. For those specialist visits covered by OHIP, you must hold a valid health card, and a referral from your family doctor or a GP will be necessary. In these cases, your visit will occur by phone or video. Our Ontario doctors are accepting new patients.