Skip the walk in clinic in Ontario. See the doctor online.
Instantly connect with Canadian doctors for medical care from your phone, tablet, or computer - any time, 24/7.
We’ll send a notification as soon as the pharmacy has your prescription.
“Virtual medicine isn't new, but the Maple app takes things to a new level!” - CTV News
Online doctors in Ontario
Ontario is the second largest and most populous province in Canada, and is home to our nation’s capital city Ottawa. Ontario also boasts the most populous city in Canada, Toronto.
Only 40.4% of Ontarians report they can get timely access to healthcare when sick and nearly 10% report not being able to find a family doctor in Ontario. That’s why we created Maple. When you go to a walk in clinic, usually you have to wait for hours to see a doctor. Virtual health care in Ontario allows you to see a physician in minutes to resolve many common health concerns.
With Maple you can see a doctor and fill your prescriptions online. Skip the trip to the walk in clinic — get the care you need from the comfort of your home.
Proudly featured in:
How it works.
1. Describe your symptoms through our app
Open the app and click the "Get care" button. One of our healthcare providers will review your request and respond in minutes.
2. Chat with a doctor
Next, you'll be connected to a doctor or nurse practitioner. You can have your consultation by text, video or audio chat in the Maple app.
3. Get a diagnosis or prescription
Doctors and nurse practitioners can diagnose and provide prescriptions as necessary during your consultation.
A hand picked network of doctors ready to help you.
We have a national network of Canadian doctors who are licensed to treat you in Ontario. All of our doctors practice family or emergency medicine right here in Canada.
Conditions Maple doctors can treat
Acute care
Our doctors see and treat many common medical issues on Maple.
Some examples include:
- Biliary colic/ Gallbladder attack
- Bites & stings
- Blepharitis
- Body aches
- Bronchitis
- Cellulitis
- Cough
- Cold
- Cold Sores
- Constipation
- Croup
- Dehydration
- Diarrhea
- Diverticulitis
- Earache
- Fever
- Frostbite
- Flu (Influenza)
- Gallstones
- Gout
- Hemorrhoids
- Hiatal Hernia
- Hives
- Hypoglycemia
- Impetigo
- Kidney infection
- Kidney stones
- Lice
- Lupus
- Migraines
- Mononucleosis
- Nail infections
- Nasal congestion
- Nausea & vomiting
- Oral Thrush
- Pink eye
- Pinworm
- Pneumonia
- Rashes
- Respiratory infections
- Ringworm
- Scabies
- Shingles
- Sinus infections
- Sore throat
- Sprains & minor injuries
- Strep throat
- Stye
- Tonsillitis
- Tuberculosis
- and more...
Chronic care
Doctors are available 24/7 to provide advice and prescriptions for common chronic care conditions.
Some examples include:
- Acne
- Allergies
- Anemia
- Asthma
- Atopic Dermatitis
- Bladder Cancer
- Breast Cancer
- Cancer
- Cervical Cancer
- Contact Dermatitis
- COPD
- Crohn's Disease
- Diabetes
- Dyshidrotic Eczema
- Eating Disorders
- Eczema
- Fibromyalgia
- Gastritis
- High blood pressure
- High cholesterol
- Hyperthyroidism
- Hypothyroidism
- Insomnia
- Iron Deficiency
- Irritable Bowel Syndrome
- Nummular Dermatitis
- Obesity
- Osteoarthritis
- Pigment disorders
- Plantar fasciitis
- Rheumatoid arthritis
- Rosacea
- Sleep apnea
- Snoring
- Stasis Dermatitis
- Stress management
- Turner syndrome
- and more...
Mental health
Our doctors are available to provide advice and treatment for common mental health conditions.
Some examples include:
- Anxiety
- Addiction
- Depression
- Mental health
- Mood changes
- OCD
- Seasonal affective disorder
- Trauma & loss
- and more...
Women's/men's health
Doctors can advise on family planning and treat conditions like urinary tract infections and erectile dysfunction.
Some examples include:
- Bacterial vaginosis
- Birth control prescriptions
- Bladder Infection
- Chlamydia
- Crabs (Pubic lice)
- Erectile Dysfunction
- Genital Herpes
- Genital Warts
- Gonorrhea
- Hair loss (alopecia)
- HIV
- HPV
- Hypoactive sexual desire disorder
- Premature ejaculation
- Premenstrual issues
- Sexually transmitted infections (STI's)
- Syphilis
- Trichomoniasis
- Urinary tract infections
- Vaginitis
- Yeast infections
- and more...
Frequently Asked Questions
How long are wait times to see a doctor on Maple?
Wait times to see a general practitioner on Maple are usually under two minutes. Compare that to waiting 4.4 hours at Toronto General Hospital. Looking for an online pharmacy in Ontario? Our doctors can fill prescriptions, which can be sent directly to your local pharmacy or delivered to your home address.
Why is virtual care important in Ontario?
Ontario is a large province with a varied landscape. In remote areas it can be difficult to see a doctor if there’s a shortage of hospitals or clinics nearby. In busy cities wait times for walk in clinics and Emergency Departments can be hours. You can see an online family practitioner with Maple in under two minutes, so you can keep more of your valuable time.
What health plans are available in Ontario?
The Ontario Health Insurance Plan, better known as OHIP, is a government-run health insurance plan for Canadian citizens residing in Ontario. While Maple in some cases is not covered by OHIP due to our use of secure messaging and a national network of doctors and nurse practitioners, we are covered by many private insurance plans.
What specialists can I see with Maple in Ontario?
With Maple, you can see a specialist online in less than 72 hours. This includes dermatologists, psychiatrists, endocrinologists, psychotherapists, and more. For many services, you don’t need a referral to schedule an appointment and you’ll typically connect with the provider over secure text messaging. For those specialist visits covered by OHIP, you must hold a valid health card, and a referral from your family doctor or a GP will be necessary. In these cases, your visit will occur by phone or video. Our Ontario doctors are accepting new patients.
Patients love using Maple
Read our social media reviews, or download the app
Saves a lot of time compared to sitting in a doctor's office!
Legitimate and just as described, with fabulous doctors. Totally fills the late-night worry gap!
Not having to endure a long wait at a walk in clinic is fabulous. Especially since I have twin pre-schoolers to contend with.
The service is so quick and professional and saves hours spent in a walk-in-clinic. This is a game changer for busy moms and I recommend it to everyone!
Instead of my husband having to drag both kids to the hospital or walk in alone he was able to see a doctor right away and get a prescription faxed to our local pharmacy.
Our family has used this service twice so far and it has been amazing. Both doctors were friendly, compassionate and you never feel rushed.
Was concerned I wouldn’t be able to see a doctor without an appointment. I installed the Maple app, spoke to a doctor and had my prescription in under 30 min.
I used Maple for the first time today. It was quick and easy, took less than ten minutes including connecting time and the doctor was professional and friendly.
LOVE This service. Not only do you have a doctor within seconds but they are professional and knowledgable.
Absolutely blown away. It was SO easy to use. No wait time getting connected with a doctor. Getting the prescription faxed to the pharmacy made it a seamless process.
Simple pricing to fit your needs.
Pay-per-visit
If you're in a rush, or your family doctor is not available, you can use Maple for a single visit. The fee varies depending on the time of day.
$49 /visit
Weekdays
7am - midnight ET
Monday - Friday
$79 /visit
Weekends & Holidays
7am - midnight ET
$99 /visit
Overnight
Midnight - 6:59am
Year-round care
Enjoy the peace of mind of having a doctor on call 24/7. Memberships are paid annually.
$30 /month
Personal membership
Up to 30 visits per year
$50 /month
Family membership
Up to 50 visits per year
Credit packages
You can apply credits directly to a visit or membership. Get a discount by buying in advance.
Starter
$100 in credits
5% savings
Pay only $95
Extended
$200 in credits
10% savings
Pay only $180
Year-round
$500 in credits
15% savings
Pay only $425
Why do I have to pay if I'm Canadian?
Telemedicine visits are not widely covered by provincial health plans in Canada.
Maple is safe and effective for common non-emergency issues. If you believe you are experiencing an emergency, please call 911 or proceed to your nearest emergency room.
Get started today.
Maple revolves around your needs and schedule. Start enjoying on demand healthcare that fits your life.