See a doctor online in Ontario today and skip the walk-in clinic
Don’t waste time at the walk-in clinic — all of our online doctors in Ontario are accepting new patients. Connect with doctors online in Ontario, 24/7.
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Seeing a doctor in Ontario
Ontario is the second largest and most populous province in Canada and is home to the most populous city, Toronto.
Only 40.4% of Ontarians report they can get timely access to healthcare when sick and nearly 10% report not being able to find a family doctor in Ontario. That’s why we created Maple. When you go to a walk-in clinic, usually you have to wait for hours to see a doctor. Virtual health care in Ontario allows you to see a physician in minutes to resolve many common health concerns.
With Maple, you can see a doctor online in Ontario, 24/7. The doctor can also fill your prescriptions online. Skip the walk-in clinic — get the care you need from the comfort of your home today.
How it works
Describe your symptoms
Open the app and click the “Get care” button. One of our healthcare providers will review your request and respond in minutes.
Chat with a doctor or nurse practitioner
Next, you'll be connected to the healthcare provider. Consultations usually take place over secure text message, but the doctor may request video, or audio chat if needed.
Get a diagnosis or prescription
Doctors and nurse practitioners can diagnose and provide prescriptions as necessary during your consultation.
Pay per visit
See a Canadian-licensed general practitioner in five minutes or less, any time 24/7.
Get 30 visits per year with a GP for you and your family.
per month (paid annually)
Frequently Asked Questions
How long are wait times to see a doctor in Ontario on Maple?
Wait times to see an online doctor in Ontario on Maple are usually a few minutes. Compare that to waiting 4.4 hours at Toronto General Hospital. We offer access to online doctors 24 hours a day in Ontario.
Simply log into Maple, choose your symptoms, and you’ll be connected with a Canadian-licensed doctor in minutes.
Looking for an online pharmacy in Ontario? Our doctors can fill prescriptions, which can be sent directly to your local pharmacy or delivered for free to your home address.
Why is virtual care important in Ontario?
Ontario is a large province with a varied landscape. In remote areas, it can be difficult to see a doctor if there’s a shortage of hospitals or clinics nearby. In busy cities, wait times for emergency departments and walk-in clinics throughout Ontario can be hours. With Maple, you can see a doctor online in Ontario in minutes, so you can keep more of your valuable time.
What health plans are available in Ontario?
The Ontario Health Insurance Plan, better known as OHIP, is a government-run health insurance plan for Canadian citizens residing in Ontario. OHIP-covered services are available on Maple for gynecology, allergies and clinical immunology, and HIV risk and prevention. For gynecology and allergy and clinical immunology, you’ll need to show a valid referral letter and Ontario health card before your appointment. For HIV risk and prevention, you’ll need to show a valid Ontario health card. Please see our specialties page for more information.
While Maple in some cases is not covered by OHIP due to our use of secure messaging and a national network of doctors and nurse practitioners, we are covered by many private insurance plans.
What specialists can I see with Maple in Ontario?
One of the many benefits of seeing a specialist on Maple is that you can get an appointment with a doctor in less than 72 hours. This includes online doctor consultations in Ontario with specialists like dermatologists, psychiatrists, endocrinologists, mental health therapists, and more.
For many services, you don’t need a referral to schedule an appointment and you’ll typically connect with the provider over secure text messaging. For those specialist visits covered by OHIP, you must hold a valid health card and a referral letter from your family doctor or a general practitioner. In these cases, your visit will occur by phone or video. Our doctors are accepting new patients in Ontario.
Can online doctors provide me with online prescriptions and sick notes in Ontario?
Yes, you can get a prescription online or request a sick note during your virtual doctor appointment in Ontario.
To get a prescription online in Ontario with Maple, simply fill out a short form about the prescription you need. You can either see a doctor in minutes or schedule an appointment with a specialist. Our doctors can provide prescriptions for most medications at their discretion.
Please note that our online doctors in Ontario can’t provide prescriptions for narcotics or opiates. The doctor will let you know if you need to visit a family practice or walk-in clinic in Ontario instead.
To get an online doctor’s note in Ontario, you’ll enter your symptoms and add your request into the notes section. You can either see a doctor in minutes or schedule an appointment with a specialist. Our doctors can provide sick notes for work, school, or short absences at their discretion. You’ll get a digital copy of the sick note with the doctor’s signature and contact information.
How do I see a specialist in Ontario without a referral?
With Maple, no referral is needed to see most of our specialists. All you need to do is click “Get care”, select the specialist you’re looking for, and book a virtual doctor’s appointment at a time that’s convenient for you.
How do I get a referral to see a specialist in Ontario?
You’ll need to see your family doctor or a general practitioner to get a referral for a specialist in Ontario. While most of our specialists don’t require a referral, you do need one to see an OHIP-covered gynecologist or allergist on Maple. Once received, you’ll upload your referral letter to your Maple account. You’ll also need to show a valid Ontario health card before your appointment with the gynecologist or allergist.