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Online diagnosis & prescriptions for medical conditions

Our doctors can treat many conditions online. 9 out of every 10 Maple patients get their issue fully resolved in a matter of minutes.


Treatable conditions

Mental health

Our doctors are available to provide advice and treatment for common mental health conditions.

Some examples include:

Women's/men's health

What our doctors can do for you

Medical advice

Maple connects you with a licensed physician quickly, so you can get the help or advice you need and move on with your day.

Our doctors are well respected, Canadian licensed family or emergency medicine practitioners passionate about delivering outstanding healthcare.


Doctors can give you a prescription at their discretion, based on your consultation.

Prescriptions on Maple are digital, and we send them to the pharmacy of your choice for fulfillment.

We can even have them delivered to your door in most cases, at no additional cost to you.

Medical notes

Doctors can provide sick notes for school or work for short absences, so you can focus on resting instead of sitting in a waiting room.

They can also provide notes for therapist treatments, like a note for a chiropractor or registered massage therapist.

Labs & referrals

Doctors can order lab work and give you a lab work requisition. Currently available in all provinces.

Specialist referrals are available for select corporate partners only. We're working on expanding the availability of these services for everyone, so please check back with us regularly if you're looking for referrals from Maple.

What our doctors cannot do

Medical emergencies

Maple is not intended for medical emergencies. If you believe you are experiencing an emergency, please call 911 or proceed to your nearest emergency room.

Some examples include:

  • Chest pain
  • Difficulty breathing
  • Suicidal thoughts
  • Major trauma
  • Gastrointestinal bleeding
Controlled medications

Our doctors cannot prescribe controlled medications such as narcotics.

Some examples include:

  • Narcotics, such as oxycodone, sold under brand names such as Percocet and OxyContin
  • Benzodiazepine medication such as Lorazepam, sold under brand name Ativan and others
  • Stimulant medications to treat ADHD such as brand names Ritalin, Adderall and Vyvanse
Disability & school forms

Doctors cannot fill out WSIB or specialty disability forms, such as school absence forms.

These forms tend to be complex, and require an in person doctor visit.

Sick notes that are backdated, or for longer absences

Doctors cannot provide sick notes for an illness that occurred in the distant past (i.e. more than a week ago).

Sick notes for absences greater than a week cannot be provided, either.

Meet our doctors

Our physicians are Canadian licensed and practice family or emergency medicine right here in Canada.

See more >


Get started today.

Maple revolves around your needs and schedule. Start enjoying on demand healthcare that fits your life.

See how it works.

Instantly connect with Canadian doctors for online medical care from your phone, tablet or computer.