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Maple vs. Telehealth Ontario

With Maple you can instantly connect with Canadian-licensed doctors for medical care from your phone, tablet, or computer any time, anywhere, 24/7 or by appointment.

Telehealth Ontario simply connects you to a registered nurse so you can get answers to medical questions.

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Here’s how our doctors can help you

24/7 access to doctors

Maple connects you with a Canadian-licensed healthcare providers so you can get care whenever you need it.

Employer / insurance coverage is available, otherwise visits start at $49, as many of our services aren’t covered under provincial health plans due to our use of secure messaging, nurse practitioners, and a national doctor network. We also offer specialists in several provinces such as dermatologists, endocrinologists, pediatricians, and more. Our doctors, nurse practitioners, and healthcare providers are well respected, Canadian-licensed family or emergency medicine practitioners passionate about delivering outstanding healthcare and can treat many common medical issues including sore throat, sprains and minor injuries, erectile dysfunction, and more.

Prescriptions

Doctors can give you a prescription at their discretion based on your consultation that can also be delivered to you.

Prescriptions on Maple are digital, and we send them to the pharmacy of your choice for fulfillment.

We can even have them delivered to your door in most cases, at no additional cost to you.

Medical notes

Doctors can provide sick notes for school or work for short absences, so you can focus on resting instead of sitting in a waiting room.

They can also provide notes for therapist treatments, like a note for a chiropractor or registered massage therapist.

Portable medical records

With Maple, you can easily store and manage your medical records, and have peace of mind knowing they'll be there when you need them.

With each consultation, we’ll update your profile to include all of your latest diagnoses, prescriptions, and medical conditions. 

Learn more about Telehealth Ontario

24/7 access to registered nurses

Ontario residents can call Telehealth Ontario for free, confidential health advice or information from registered nurses.

If you need a diagnosis or prescription, the registered nurse you're speaking to will most likely refer you to a doctor instead. There’s also no option to discuss your symptoms over video. Sometimes it takes a video call to get a clearer picture during a consultation, which you may not get with a phone call. 

No prescriptions

Telehealth Ontario's registered nurses can’t provide you with a diagnosis or prescription, they can only give health advice.

While nurse practitioners and other providers can provide accurate diagnoses, mental health support, and prescriptions, some allowances around prescriptions and lab requisitions may be limited, requiring a physician to sign off, depending on the province.

No medical notes

Similar to prescriptions, registered nurses cannot provide you with a sick note over the Telehealth Ontario phone line.

Telehealth Ontario doesn’t replace a consultation for a diagnosis, prescription, or medical note request. 

Not a health-record keeping solution

If you need a convenient way to access and store your own personal medical records, Telehealth Ontario does not provide you with this feature.

Currently, there's only a few providers in Canada that let you securely access and store your private health information.

Patients love using Maple

We have over 200,000 five-star reviews! Read them on social media or download the app.

Saves a lot of time compared to sitting in a doctor's office!

— Play Store review

Legitimate and just as described, with fabulous doctors. Totally fills the late-night worry gap!

— App Store review

Not having to endure a long wait at a walk in clinic is fabulous. Especially since I have twin pre-schoolers to contend with.

— App Store review

The service is so quick and professional and saves hours spent in a walk-in-clinic. This is a game changer for busy moms and I recommend it to everyone!

— Facebook review

Instead of my husband having to drag both kids to the hospital or walk in alone he was able to see a doctor right away and get a prescription faxed to our local pharmacy.

— Facebook review

Our family has used this service twice so far and it has been amazing. Both doctors were friendly, compassionate and you never feel rushed.

— Facebook review

Was concerned I wouldn’t be able to see a doctor without an appointment. I installed the Maple app, spoke to a doctor and had my prescription in under 30 min.

— Facebook review

I used Maple for the first time today. It was quick and easy, took less than ten minutes including connecting time and the doctor was professional and friendly. 

— Facebook review

LOVE This service. Not only do you have a doctor within seconds but they are professional and knowledgable.

— Facebook review

Absolutely blown away. It was SO easy to use. No wait time getting connected with a doctor. Getting the prescription faxed to the pharmacy made it a seamless process.

— Facebook review

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Why do I have to pay if I'm Canadian?

Fees apply for services that aren’t covered by your province, unless you have additional benefits coverage from your employer or insurer.

Get started today

Maple revolves around your needs and schedule. Start enjoying on-demand healthcare that fits your life.