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Welcome to a new era of healthcare

Now, care is closer than ever. Become a member and see a doctor from your phone in minutes.

Trusted by millions of Canadians

  • Over 1 million5-star in-app reviews
  • 4.8 rating30K+ App Store reviews
  • 4.5 rating9K+ Google Play Store reviews
  • 4.6 score5K+ Trustpilot reviews
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Finally, medical care is here when you need it

Anytime, any day

See a doctor online for your medical needs whether it’s early before work or late at night.

For your spouse and kids too

Protect your family with 24/7 medical care and paediatric primary care — all with one membership.

For a healthier tomorrow

Stay ahead of your health by doing proactive screenings and seeing specialists without a referral.

Feel cared for in every way

Get medical treatments for what you need today and how you want to feel tomorrow.

Feel better soon

UTI infection

Get back on track

Erectile dysfunction

Find your calm

Anxiety

How Maple works

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1

Download our app and become a member

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2

Tap “Get care” on your app homepage

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3

Connect with a licensed doctor or nurse practitioner in minutes

All our doctors and nurse practitioners are trusted and Canadian-licensed

Mazin Yousif

Family Physician

Dr. Yousif completed medical school in Baghdad, Iraq in 1998. He practiced until 2005 then moved to Canada where he has practiced in Newfoundland from 2007-2009 then Ontario from 2009 until now.

Veronique Poirier

Nurse Practitioner

Veronique has been working as a nurse practitioner for the past 5 years. She has gained extensive experience in diverse settings, including community health and virtual care, which has broadened her expertise and allowed her to reach and support a wide range of patient needs. As an advanced practice nurse, Veronique is committed to providing excellent, compassionate care to all individuals and ensuring access to the highest standard of healthcare for all patients.

Joe Fragapane

Family & ER Physician

Dr. Fragapane practices Emergency and Family medicine for the Cree Nation in the native territories of the James Bay Quebec. As a physician, he mainly focuses in emergency rural medicine and pediatrics. His practice is broad, encompassing complex medical as well as psycho-social issues, in the isolated regions of northern Quebec with difficult access to diagnostic testing and specialized services. He graduated from McGill Medical School in 2012 and from the Faculty of Electrical and Computer Engineering in 2005.

Golbarg Araghi

Family Physician

Dr. Araghi has been practicing medicine for 17 years. She graduated from McGill University medical school in 2002 and completed her family medicine residency at the University of Toronto. She did a fellowship in low risk obstetrics shortly after graduating. She has been practicing since 2004 and has provided care for patients of all ages. She is a great addition to our team!

Michael Verbora

Family Physician

Dr. Verbora practices family medicine in Toronto and specializes in student health. He received his Bachelor of Science with Honours from the University of Windsor, his Masters of Business Administration from Odette School of Business, and his Doctor of Medicine from the University of Western Ontario. Dr. Verbora completed specialty training at the Toronto Western Hospital while acting as the OCFP (Ontario College of Family Physicians) Chair of the Residents Committee.

Robert Solomon

Dermatologist

Dr. Solomon is a staff physician at St. Michael's Hospital, a lecturer at U of T, and a member of the Miami Society for Dermatology and Cutaneous Surgery. He's recognized for his expertise in Dermoscopy and has extensive experience in Teledermatology, having done 10,000+ cases in the past few years.

See why Canadians are choosing our membership

Got care for my condition without sitting in an ER for hours clogging it for people with actual emergencies. My Maple visit was fast and very professional. You people are wonderful!
—Lloyd

As a 46-year-old woman with 3 kids this was the best medical experience. Walk-in clinics can be daunting with long waits and viruses floating about. This was seamless and professional.
—Twohey A.

I very much appreciate the efficiency and care taken by Maple physicians. I have used the service several times and each time I was left with the feeling I had been well taken care of!
—Wendy P.

I’d been to 3 walk-in clinics but they were full. My co-worker mentioned Maple to me and I’ll now be recommending it to everyone. Was able to choose to speak with the doctor by phone or video call. I could even send my prescription off to my pharmacy using the app. A 10/10 in my books!
—Jasmin P.

Got connected to a NP within 20 mins and she explained the condition in detail and also about the prescribed medicine as well. Really friendly and good at listening and communicating.
—Amal

We don't have a family doctor, so Maple is for our family. We tapped in for our son’s ear infection. The NP was great and we had a prescription within 30 minutes. Can't beat that!
—Michael L.

When I called 811 they wanted me to go to be checked out at our hospital, but there’s an 8 hour wait time so I’m very grateful to have the service. My doctor quickly diagnosed my condition and prescribed medication.
—Ally N.

Very helpful. They were there for me in a time of need with the shortage of doctors, and continue to be there for me while waiting for a new family doctor.
—Richard J.

Maple works wonderful especially for non-emergency issues. I don't have a doctor and trying to get to a clinic can be difficult. Maple makes it so convenient.
—Laurie W.

Become a member today

Get 24/7 medical care, paediatric primary care, proactive health screenings, direct access to specialists and more — all with one membership.

For you

Daily care for your needs

  • Medical diagnoses and advice anytime, any day
  • Prescriptions and medical notes at a provider’s discretion

For your family

Flexible care for your loved ones

  • 24/7 medical care for your spouse and kids
  • Plus, paediatric primary care is covered

For your future

Proactive care for tomorrow

  • Health screenings and assessments personalized to you
  • Direct access to specialists without a referral

Ready for a new era of healthcare?

Become a member today.

$79.99/month

What’s included in your membership:

  • 24/7 access to medical care in minutes
  • Medical care for your spouse and kids too
  • Covered paediatric primary care
  • Prescriptions faxed to your pharmacy or delivered home
  • Proactive health screenings
  • Cognitive Behavioural Therapy (iCBT) guided sessions
  • Access to specialists without referrals
  • $80 monthly credit for specialty visits

Join now. Cancel anytime.

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Shorten recovery times, lower costs, and improve health outcomes with virtual care solutions that are personalized to your business needs.

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Frequently asked questions

Our membership covers virtual care for families, including the primary account holder's spouse and any dependents under 18 who share the same primary residence.

For patients in eligible provinces, the membership to Maple includes:

  • Access to daily primary care provider visits: One daily visit with a primary care provider for each family member in their household.
  • Paediatric care: Complimentary paediatric primary care visits.
  • Second medical opinions: Access to a network of experts for a second opinion if diagnosed with a severe condition (e.g. MS or cancer) while a member.
  • Personal Health Check-Ins: Personalized proactive care screenings and recommendations to maintain and improve health.
  • iCBT courses: Access to iCBT (internet-based cognitive behavioural therapy) self-assessment and courses.
  • Access to Specialists in eligible provinces: Access to specialists within days, not months. No referral is needed.
  • Specialist referrals in eligible provinces: Easy access to specialist referrals if needed.
  • Credits: An $80 credit per month to be applied to a specialty visit.

Please note that the membership cannot be combined with other offerings, such as private insurance coverage and provincial programs, where available.

Maple provides individuals and their families in Canada access to a trusted network of qualified and licensed doctors, nurse practitioners and paramedical specialists from across Canada. These are the same reliable healthcare professionals you’d encounter in person. Our network of primary care providers also undergo a rigorous selection process to ensure the delivery of dependable healthcare services.

We want you to have the best possible experience using Maple. Since speaking with a primary care provider online can be a little different than the in-person visits you might be used to, we’ve compiled some tips to help save you time and get you the care you’re looking for.

  • See how a consultation works or browse common questions and topics on our patient Helpdesk.
  • Make sure your account information is accurate and up to date:
    • Your province of residence is accurate.
    • Please also ensure that your other information, such as your date of birth, is correct. Incorrect account information may result in delays as we work with you to correct the issue.
  • For medical documents to be valid, the legal first name on the account must match the name on your government-issued photo ID. Pharmacies require this for prescriptions, labs, and clinics for any tests ordered through lab requisitions.

When you’re ready to speak to a care provider:

  • Make sure you’re in a private space with good connectivity.
  • Your ID card is ready.
  • Supporting documentation related to your specific request is uploaded to your account (for example: a photo of your medication, a copy of your lab results you’d like to review, etc.).
  • Your preference for notifications related to your request have been set in your account settings.
  • After you click Get care:
    • Be specific in your request so that the providers reviewing understand how and if they can help you online.
    • If you’re hoping for a particular medical outcome, like a certain prescription or a doctor’s note with specific wording, make this clear in your consultation request.
    • Don’t worry about not knowing everything in advance — we understand that you may, for example, want a prescription but don’t know the name of the medication. The more information you can include, the better.
    • Remember that, just as with in-person visits, all medical decisions are at the discretion of each doctor or nurse practitioner and specific outcomes are not guaranteed.

If you are having trouble adjusting your account information, please reach out to our team or visit our Help Desk to learn more.

Use Maple for common health concerns you’d take to a walk-in clinic, such as a cold, stomach issues, UTI, strep throat and more, fast and from home.

Depending on your province and account plan, you can also request to see a specialist,like a dermatologist, endocrinologist or mental health physician, without a referral.

While online doctors and nurse practitioners can treat many illnesses, there are requests that may not be suitable for virtual care. If the doctor or nurse practitioner thinks your condition requires in-person care, they may tell you to go to a clinic for a hands-on examination to safely treat your concerns.

You should not use Maple in the case of a medical emergency. If you’re in need of urgent, life-saving care, you should call 911.

There are also some non-urgent requests where our doctors and nurse practitioners might not be able to help online, such as those for controlled medications, or disability form completion. Learn more.

The $80 credit can be applied to any specialty visit. It will be automatically applied to your statement at checkout, so you don’t need to take any additional steps to use it.

Please note that the credit is not applicable to monthly subscription fees and these credits expire monthly (do not accumulate/ roll over).

There is a limit of one visit per patient on a membership per day. Once a patient has completed their daily visit, they will not be able to request another visit on the same day.

At Maple, we proudly prioritize privacy as a cornerstone of our virtual care services. We strictly adhere to privacy and healthcare legislation in Canada, such as PIPEDA and PHIPA regulations, to ensure patients' personal and health information remains completely private and safeguarded.

Our policies and consent processes are designed to be simple and easily understood, empowering individuals with control and a clear understanding of their healthcare journey. When using our services, a patient’s session is protected by a comprehensive security infrastructure and stringent data policies. Patients also retain full control of their personal health information, medical records and test results at all times. Our approach is reinforced by consultations with leading experts, guaranteeing robust policy frameworks that are reviewed at a regular cadence.

Yes, Maple provides uninterrupted access to healthcare for travelers both within Canada and around the world, maintaining the reliability and efficiency of our support system regardless of location.

However, it’s important to note that prescriptions, sick notes, and lab work are issued at the healthcare provider’s discretion and can only be provided when patients are physically located in Canada.

We accept all major credit cards, including AMEX cards, as well as Google and Apple Pay.

Need medical care today?