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Bites & stings treatment, diagnosis & prescriptions

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Can I talk to a doctor on Maple about bites and stings?

In most cases, a Maple doctor can diagnose and treat a mild sting or bite online by asking about your symptoms, requesting to see images, or video calling to observe the affected area. Once you describe your symptoms and the doctor has inspected your skin, they will be able to recommend an appropriate course of treatment. If the doctor suspects you are having a more serious reaction to the sting or bite, they may suggest you go to the emergency room for immediate care.

Can I get a prescription on Maple?

Yes, our physicians can prescribe medications online during your consultation. Once you accept a prescription, you’ll have the option to pick it up from any pharmacy or we’ll deliver it right to your door at no additional cost.

You can visit our How it Works page to learn more.

How do I know whether I’ve been stung or bitten?

When you’re stung or bitten, a protein or venom can be transferred to your body.  Your immune system typically responds by causing redness and/or swelling at the site, which leads to itching or soreness.

What are the symptoms of bites and stings?

Common symptoms of stings or bites result from an insect’s venom or from other proteins transferring from the sting, and can include:

  • Itchiness
  • Pain
  • Red skin
  • Swelling

The intensity of the symptoms depends on the type of insect and how allergic you are to the sting or bite.

How can I treat a bite or a sting?

Most mild reactions to bites or stings can be treated at home. If you feel you have a mild sting or bite, you can treat it at home following these steps

  • Remove stinger if applicable
  • Wash stung or bitten area with mild soap and water
  • Apply an ice pack
  • Use over-the-counter anti-itch creams, or an oral pain reliever to reduce discomfort or pain.

You should call or proceed to the emergency room if you or someone you know experiences a severe reaction to a sting or bite that cannot be treated at home.

What is Maple?

With Maple, you can start consulting with a doctor about your symptoms in a matter of minutes. We’re a healthcare app for fast, convenient 24/7 access to Canadian doctors.

You simply log in, tap a button to request a consultation, and we’ll immediately connect you to a doctor via live chat or video.

Our doctors can assess symptoms, and provide treatment, including prescriptions as necessary.

You can visit our How it Works page to learn more.

Patients love using Maple

Read our social media reviews, or download the app

Saves a lot of time compared to sitting in a doctor's office!

- Play Store review

Legitimate and just as described, with fabulous doctors. Totally fills the late-night worry gap!

- App Store review

Not having to endure a long wait at a walk in clinic is fabulous. Especially since I have twin pre-schoolers to contend with.

- App Store review

The service is so quick and professional and saves hours spent in a walk-in-clinic. This is a game changer for busy moms and I recommend it to everyone!

- Facebook review

Instead of my husband having to drag both kids to the hospital or walk in alone he was able to see a doctor right away and get a prescription faxed to our local pharmacy.

- Facebook review

Our family has used this service twice so far and it has been amazing. Both doctors were friendly, compassionate and you never feel rushed.

- Facebook review

Was concerned I wouldn’t be able to see a doctor without an appointment. I installed the Maple app, spoke to a doctor and had my prescription in under 30 min.

- Facebook review

I used Maple for the first time today. It was quick and easy, took less than ten minutes including connecting time and the doctor was professional and friendly.

- Facebook review

LOVE This service. Not only do you have a doctor within seconds but they are professional and knowledgable.

- Facebook review

Absolutely blown away. It was SO easy to use. No wait time getting connected with a doctor. Getting the prescription faxed to the pharmacy made it a seamless process.

- Facebook review
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Conditions Maple doctors can treat

Chronic care

Doctors are available 24/7 to provide advice and prescriptions for common chronic care conditions.

Some examples include:

Mental health

Our doctors are available to provide advice and treatment for common mental health conditions.

Some examples include:

Women's/men's health

Doctors can advise on family planning and treat conditions like urinary tract infections and erectile dysfunction.