Depression treatment, diagnosis & prescriptions
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Why Canadians love Maple
A fantastic way to get medical advice when you are unable to see someone in person. The app is so simple to use. Highly recommend. I am not a tech savvy person but the doctor was kind enough to patiently walk me through every step of the process. Thank you.
Saved me hours waiting in the ER.
Fast and effective tool for getting a diagnosis and prescription.
The doctor willingly took the time to explain things to me.
Very easy to book a therapist and get appointment receipts.
Frequently asked questions
About Depression
Yes, you can. A healthcare provider from Maple would like to know about any symptoms or signs of depression that you're currently experiencing. They'll also want to discuss your personal and family medical histories, as well as any history of mental illnesses that you or your family may have.
They may also suggest additional lab testing, including blood work. In some cases, the healthcare provider may refer you to a psychotherapist for a psychological evaluation.
Once the healthcare professional is able to offer you a clear diagnosis on your depression, they'll be able to suggest appropriate depression treatments.
Yes, our physicians can prescribe medications for depression online during your consultation. Once you accept a prescription for depression, you’ll have the option to pick it up from any pharmacy or to have it delivered right to your door at no additional cost.
You can visit our How it Works page to learn more.
Depression, also known as major depressive disorder, is a mood disorder that results in feelings like sadness, lethargy, and loss.
This condition is very common, affecting as much as one sixth of all people at some point in their life. It can appear at any time in life, but most frequently occurs between the late teens and mid-20's.
Depression symptoms can affect how you think, feel, and behave, which can lead to a number of physical or emotional issues. This could manifest as interference with your work, withdrawal from your loved ones, or even suicidal thoughts.
There are a few different types of depression that each have specific features. Your healthcare provider may use them to help identify your specific type of depression, and the associated depression symptoms you're experiencing. Some of these types of depression include:
- Peripartum onset (occurring during pregnancy)
- Catatonia (severely affecting motor activity)
- Atypical features (accompanied by delusions or hallucinations)
- Anxious distress
- Melancholic features
- Psychotic features
- Seasonal pattern
- Mixed features
There are also a number of underlying conditions that can cause depression as a symptom. Some of these include:
- Persistent depressive disorder
- Disruptive mood dysregulation disorder
- Bipolar disorders (both I and II)
- Cyclothymic disorder
- Premenstrual dysphoric disorder
- Chronic disease (i.e., obesity, addiction, etc.)
- Trauma
- Abuse
The signs of depression can manifest differently depending on your age and gender. Depression symptoms can have a huge impact on your daily life, and for people experiencing depression, it can be a difficult topic to discuss.
If a loved one is showing signs of depression, you may need to help guide them towards medical assistance in managing their condition. Noticing the signs of depression can be a critical step towards getting them the help they need.
The most frequently occurring signs of depression include:
- Anxiety
- Restlessness
- Feelings of sadness, emptiness, or hopelessness
- Loss of interest in hobbies and pastimes that normally bring joy
- Reduced appetite and weight loss
- Increased appetite and weight gain
- Changes in sleep patterns (insomnia or oversleeping)
- Bursts of anger, frustration, or general irritability over inconsequential issues
- Lowered sex drive or loss of interest in sex
- Feelings of guilt or worthlessness
- Fixating on past failures
- Self-blaming
- Difficulty concentrating or making decisions
- Frequent thoughts of death or suicidal thoughts
- Unexplainable physical issues (headache, aches and pains, etc.)
- Fatigue or lack of energy
- Missing work or school for extended periods of time
- Feeling misunderstood by peers
- Self-harm
- Avoiding social interaction
- Withdrawing from loved ones
- Not wanting to leave the house
- Cancelling plans that previously excited them
There are a few different factors that are believed to potentially cause depression. However, there are no definitive answers on what exactly causes depression.
The most common factors that are believed to cause depression to develop include:
- Hormones
- Brain chemistry
- Family history of depression
- Biological differences
- Medical conditions
- Chronic pain
- Drug use
- Trauma
- Abuse
- Personal history of mental illness
- Low self-esteem
- Prolonged or severe stress
- Chronic or severe illness
- Being part of a social minority (LGBTQ, having a disability, racial minorities, etc.)
- Environmental - continual exposure to poverty, neglect, abuse, and violence
Yes, depression can come in different levels of severity. They can have different online depression treatment methods.
Mild depression
- People mild depression, or high-functioning depression, experience symptoms a few days a week. In some cases they return on and off for several years. The symptoms are bothersome, but they don’t get in the way of your daily life. It’s possible to go undiagnosed when you have mild depression because the symptoms mimic so many other illnesses.
Moderate depression
- For people with moderate depression, symptoms start to interfere with responsibilities at home, work, or in your social life. Medication and therapy are two common interventions. It’s important to speak to a psychiatrist or family doctor about which medication is best for you. Avoid self-medicating through the use of drugs or alcohol. Doing so could make you feel worse in the long run.
Severe or major depression
- When someone has severe depression, they’re unable to live a normal life because of their symptoms. All aspects of life are affected by the illness. People with severe depression are more likely to have thoughts about self-harm or suicide. If you or someone you know is feeling this way, it’s an emergency. Contact an emergency suicide phone line if you feel that anyone is in danger.
Before providing a depression diagnosis, the healthcare provider will want to perform a physical exam, as well as potentially schedule you for a complete blood count. This blood test will check to make sure your thyroid is functioning properly, and that your vitamin and hormone levels are normal. The healthcare provider will want you to meet with a psychotherapist, who can perform a psychological evaluation. They can also check your condition against the criteria for depression listed in the DSM-5, if necessary. This is the Diagnostic and Statistical Manual of Mental Disorders, which is published by the American Psychiatric Association.
Once the healthcare team is able to provide a clear depression diagnosis, they'll be able to suggest depression treatments geared towards helping treat your specific needs. This includes any possible prescription depression medications you may need.
Regimens to treat depression can include psychotherapy, psychoeducation, and prescription depression medications. Treatment options can be used independent of each other or in combination.
If you have severe depression, the doctor may suggest a hospital stay, or for you to participate in an outpatient depression treatment program.
If you've begun to show signs of depression, you should talk to your healthcare provider. The healthcare provider will be able to do an assessment to see if your depression could be caused by an underlying physical condition. They'll also be able to refer you to a psychotherapist that can help you work through the emotional strains that accompany depression.
They'll also be able to offer any prescription depression medications, like antidepressants, that you may need to manage your symptoms.
If you believe a loved one could be showing signs of depression, but you don't know what to do, talk to a healthcare provider. They can offer guidance on how you can get your loved one the help they need.
Yes. Chronic stressful life situations can increase the risk of developing depression if you aren't coping with the stress well. You may frequently be in a bad mood, your productivity may decrease, your relationships may suffer, you may develop sleep problems, and you might even find it difficult to go about your normal daily routine.
Yes, fatigue, or always being tired, is a sign of depression, but your lack of energy could have many other causes. In depression, a lack of energy appears as a condition called anhedonia and is generally accompanied by a loss of interest in things you would normally enjoy, low mood and a lack of focus. Consulting with a mental health physician can help you understand the cause of your fatigue.
Maple 101
Maple is a virtual care platform that connects you with our network of Canadian-licensed doctors, nurse practitioners and specialists via secure text, audio or video call. Sign in to your Maple account to start a visit. Learn more about how Maple works here.
A visit works a lot like an in-person appointment. A doctor or nurse practitioner will ask about your symptoms, review your health history and recommend a treatment plan that's right for you. Sometimes, you might need to see someone in person. When that happens, we'll help you figure out what comes next.
As a Maple member, you get 24/7 access to care online. Connect with our network of Canadian-licensed doctors and nurse practitioners in minutes via secure text, audio or video call.
Pricing and Payment
Membership is $85/month. One membership, care for your whole family. In eligible provinces, membership includes:
- Daily visits: one visit a day with a doctor or nurse practitioner for each family member in your household
- Paediatric care: covered paediatric primary care visits, available by appointment
- Second Medical Opinion: when you're unsure about a complex diagnosis, like cancer or MS, or want to understand all your options, you and your family can access an expert Second Medical Opinion
- Personal Health Check-Ins: personalized, evidence-based proactive care screenings to help you stay on top of your health
- iCBT courses: internet-based cognitive behavioural therapy self-assessments and courses
- Specialists: see a specialist in days, not months. No referral necessary.
- Specialist referrals: a referral to a physician specialist for in-person care, if needed
Membership can't be combined with other offerings, such as private insurance coverage and provincial programs, where available. A Healthcare Spending Account (HSA) may cover your membership fees. Check with your HSA provider for details.
Your Maple monthly membership covers virtual care for you, your spouse and your dependents under the age of 18 who share the same primary residence. Full disclaimer and refund policy here.
We accept all major credit cards, including AMEX, plus Google Pay and Apple Pay.
Security and Privacy
Privacy is at the core of how we deliver care. We follow Canadian privacy and healthcare laws, including PIPEDA and PHIPA, to protect your personal and health information.
Our policies and consent processes are simple and easy to understand, so you stay in control. Strong security infrastructure and strict data policies protect every session. You keep control of your personal health information, medical records and test results at all times. We also work with leading experts and review our policies regularly.
All doctors and nurse practitioners who deliver care through Maple are licensed in Canada and governed by their regulatory colleges. They must follow the telemedicine policies set by the medical regulator in each province.
Regulators across Canada recognize the value of virtual care. It helps improve access to care for patients and makes care delivery more efficient for practitioners and Canada's healthcare system.
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