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Hypothyroidism treatment, diagnosis & prescriptions

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Can I talk to a doctor on Maple about my hypothyroidism?

Yes. In most cases, a doctor on Maple can diagnose hypothyroidism online. Once you describe your symptoms to the doctor, they’ll be able to provide a diagnosis or a lab test requisition to confirm diagnosis, write necessary prescriptions, and recommend an appropriate course of treatment. If the doctor suspects you have a more serious problem, they may suggest that you go to a clinic for a thorough physical examination.

Can I get a prescription on Maple?

Yes. In most cases, a doctor on Maple can diagnose hypothyroidism online. Once you describe your symptoms to the doctor, they’ll be able to provide a diagnosis or a lab test requisition to confirm diagnosis, write necessary prescriptions, and recommend an appropriate course of treatment. If the doctor suspects you have a more serious problem, they may suggest that you go to a clinic for a thorough physical examination.

You can visit our How it Works page to learn more.

What is hypothyroidism?

Hypothyroidism (also called underactive thyroid disease) occurs when your thyroid gland doesn’t make enough thyroid hormone. Thyroid hormones affect nearly every part of your body, including your heart, skin, and metabolism. If you don’t have enough thyroid hormone, your entire body’s systems can slow down.

What are the symptoms of hypothyroidism?

Symptoms of hypothyroidism include:

  • Low energy and/or fatigue
  • Unexplained weight gain or difficulty losing weight
  • Sensitivity to cold
  • Muscle weakness, aches, tenderness, and stiffness
  • Slow heart rate
  • Dry hair and hair loss
  • Dry skin
  • Constipation
  • Changes in menstrual cycle
  • Depression
  • Carpal tunnel syndrome
  • Goiter (swelling of the thyroid gland)
How can I treat hypothyroidism?

Hypothyroidism is easily treated with a synthetic thyroid hormone, such as levothyroxine (sold under the brand names Synthroid or L-Thyroxine). It’s a daily pill that you take every day.

What is Maple?

With Maple, you can start talking to a doctor about your symptoms in a matter of minutes. We’re a healthcare app for fast, convenient 24/7 access to Canadian doctors.

You simply log in, tap a button to request a consultation, and we’ll immediately connect you to a doctor via live chat or video. You can visit our How it Works page to learn more.

Our doctors can assess symptoms, and provide treatment, including prescriptions as necessary.

Patients love using Maple

Read our social media reviews, or download the app

Saves a lot of time compared to sitting in a doctor's office!

- Play Store review

Legitimate and just as described, with fabulous doctors. Totally fills the late-night worry gap!

- App Store review

Not having to endure a long wait at a walk in clinic is fabulous. Especially since I have twin pre-schoolers to contend with.

- App Store review

The service is so quick and professional and saves hours spent in a walk-in-clinic. This is a game changer for busy moms and I recommend it to everyone!

- Facebook review

Instead of my husband having to drag both kids to the hospital or walk in alone he was able to see a doctor right away and get a prescription faxed to our local pharmacy.

- Facebook review

Our family has used this service twice so far and it has been amazing. Both doctors were friendly, compassionate and you never feel rushed.

- Facebook review

Was concerned I wouldn’t be able to see a doctor without an appointment. I installed the Maple app, spoke to a doctor and had my prescription in under 30 min.

- Facebook review

I used Maple for the first time today. It was quick and easy, took less than ten minutes including connecting time and the doctor was professional and friendly. 

- Facebook review

LOVE This service. Not only do you have a doctor within seconds but they are professional and knowledgable.

- Facebook review

Absolutely blown away. It was SO easy to use. No wait time getting connected with a doctor. Getting the prescription faxed to the pharmacy made it a seamless process.

- Facebook review

Conditions Maple doctors can treat

Mental health

Our doctors are available to provide advice and treatment for common mental health conditions.

Some examples include:

Women's/men's health

Doctors can advise on family planning and treat conditions like urinary tract infections and erectile dysfunction.

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