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Online diagnosis and prescriptions for medical conditions

Doctors and nurse practitioners on Maple can diagnose many common medical conditions and provide treatment, including issuing prescriptions as necessary. Meet some of our Canadian-licensed doctors.

What our doctors can do for you

Medical advice

Can’t find a family doctor or walk-in clinic that’s open 24 hours? Maple connects you with a Canadian-licensed family doctor or nurse practitioner online 24/7 so you can ask a doctor for medical advice or get the help you need without having to go to an after-hours clinic.

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Our doctors and nurse practitioners are legitimate, Canadian-licensed family or emergency medicine practitioners passionate about delivering outstanding healthcare. Chat with a doctor or nurse practitioner online in Canada today via secure text messaging, audio, or video.

Prescriptions

Doctors and nurse practitioners can give you a prescription at their discretion, based on your consultation, without needing a walk-in clinic.

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Prescriptions on Maple are digital, and we send them to the pharmacy of your choice for fulfillment. We can even have them delivered to your door in most cases, at no additional cost to you. Learn more about online prescriptions.

Medical notes

Doctors and nurse practitioners can provide sick notes for school or work for short absences, so you can focus on resting instead of sitting in a waiting room.

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They can also provide notes for many situations, such as a note for a chiropractor or registered massage therapist visit. Learn more about sick notes.

Lab work

Doctors and nurse practitioners on Maple can order lab work, such as blood tests, if they deem it medically appropriate.

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Doctors can issue lab requisitions directly through the Maple platform for all kinds of common health issues, including testing iron levels, sexual health concerns, and more. Diagnostic imaging requisitions, such as ultrasounds and x-rays, are also available. Please note that we’re not able to guarantee that the doctor will order any specific tests, as this is left to their medical discretion. Learn more about lab work.

What our doctors can’t do

Medical emergencies

Virtual care is not meant for emergencies. In an emergency, please call 911 or go to the ER.

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Some examples include:

  • Chest pain
  • Difficulty breathing
  • Suicidal thoughts
  • Major trauma
  • Gastrointestinal bleeding

Controlled medications

Our doctors cannot prescribe narcotics.

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Some examples include:

  • Stimulant medications to treat ADHD such as brand names Ritalin, Adderall, and Vyvanse
  • Narcotics, such as oxycodone, sold under brand names such as Percocet and OxyContin
  • Benzodiazepines, such as Lorazepam, sold under the brand name Ativan and others

Disability & school forms

We can't fill out WSIB or school absence forms.

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These forms tend to be complex and require an in-person doctor visit.

Backdated sick notes

Sick notes cannot be backdated beyond one week.

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Sick notes for absences greater than a week cannot be provided, either.

Meet some of our doctors

Our physicians are Canadian-licensed and practice family or emergency medicine right here in Canada.

Dr. Mark D’Souza

ER Physician & Family Physician

Dr. D’Souza is an emergency physician in Toronto with broad experience in adult and paediatric care, as well as palliative care and chronic pain. He holds a Bachelor of Arts & Science from McMaster, an MD from Queen’s, completed specialty training at Western, and a fellowship at the University of Manitoba.

Dr. Shafik Dharamshi

ER Physician & Family Physician

Dr. Dharamshi has been a staff physician in emergency departments at Scarborough Hospital and Rouge Valley Health System for 27 years. He holds a BSc from McMaster University and an MD from the University of Toronto, with specialty training in Emergency and Sports Medicine. He is a clinical instructor at the University of Toronto.

Dr. Marni Brooks

Family Physician

Dr. Brooks practices family medicine in Ontario. She earned a BSc from McGill University, focusing on paediatric pain, and both an MSW and an MD from the University of Toronto, where she also completed specialty training. She is an active member of the Ontario Medical Association, serving on the Executive for Addiction Medicine.

Dr. Michael Verbora

Family Physician

Dr. Verbora practices family medicine in Toronto and specializes in student health. He received his Bachelor of Science with Honours from the University of Windsor, his Masters of Business Administration from Odette School of Business, and his Doctor of Medicine from the University of Western Ontario. Dr. Verbora completed specialty training at the Toronto Western Hospital while acting as the OCFP (Ontario College of Family Physicians) Chair of the Residents Committee.

Dr. Gita Kruger

ER Physician & Family Physician

Dr. Gita Kruger is a family and urgent care physician in Calgary, Alberta. She holds MSc degrees in Audiology and Speech Pathology from Syracuse University and earned her MD at McMaster, with residency at the University of Calgary. She is passionate about access to care and improving wait times within the Canadian health system.

Dr. Garth Slysz

Family Physician

Dr. Slysz is a family physician in Charlottetown, PEI, providing care at Queen Elizabeth Hospital. He has also worked in the ER, as a hospitalist, and taught medical students and residents. A Dalhousie graduate, he received the 2016 Reg L. Perkin Award as one of Canada’s Family Physicians of the Year.

Dr. Aleksandra Ferenc

Family Physician

Dr. Ferenc is a bilingual family physician in Mississauga, speaking English and Polish. She earned her BSc from Queen’s and MD from Jagiellonian University in Poland, with residency at East Carolina University. With training in the UK and two young children, she relates well to families and is passionate about nutrition and global standards in care.

Treatable conditions

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