Online diagnosis and prescriptions for medical conditions
Doctors and nurse practitioners on Maple can diagnose many common medical conditions and provide treatment, including issuing prescriptions as necessary. Meet some of our Canadian-licensed doctors.

What our doctors can do for you
Medical advice
Can’t find a family doctor or walk-in clinic that’s open 24 hours? Maple connects you with a Canadian-licensed family doctor or nurse practitioner online 24/7 so you can ask a doctor for medical advice or get the help you need without having to go to an after-hours clinic.
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Our doctors and nurse practitioners are legitimate, Canadian-licensed family or emergency medicine practitioners passionate about delivering outstanding healthcare. Chat with a doctor or nurse practitioner online in Canada today via secure text messaging, audio, or video.
Prescriptions
Doctors and nurse practitioners can give you a prescription at their discretion, based on your consultation, without needing a walk-in clinic.
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Prescriptions on Maple are digital, and we send them to the pharmacy of your choice for fulfillment. We can even have them delivered to your door in most cases, at no additional cost to you. Learn more about online prescriptions.
Medical notes
Doctors and nurse practitioners can provide sick notes for school or work for short absences, so you can focus on resting instead of sitting in a waiting room.
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They can also provide notes for many situations, such as a note for a chiropractor or registered massage therapist visit. Learn more about sick notes.
Lab work
Doctors and nurse practitioners on Maple can order lab work, such as blood tests, if they deem it medically appropriate.
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Doctors can issue lab requisitions directly through the Maple platform for all kinds of common health issues, including testing iron levels, sexual health concerns, and more. Diagnostic imaging requisitions, such as ultrasounds and x-rays, are also available. Please note that we’re not able to guarantee that the doctor will order any specific tests, as this is left to their medical discretion. Learn more about lab work.
What our doctors can’t do
Medical emergencies
Virtual care is not meant for emergencies. In an emergency, please call 911 or go to the ER.
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Some examples include:
- Chest pain
- Difficulty breathing
- Suicidal thoughts
- Major trauma
- Gastrointestinal bleeding
Controlled medications
Our doctors cannot prescribe narcotics.
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Some examples include:
- Stimulant medications to treat ADHD such as brand names Ritalin, Adderall, and Vyvanse
- Narcotics, such as oxycodone, sold under brand names such as Percocet and OxyContin
- Benzodiazepines, such as Lorazepam, sold under the brand name Ativan and others
Disability & school forms
We can't fill out WSIB or school absence forms.
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These forms tend to be complex and require an in-person doctor visit.
Backdated sick notes
Sick notes cannot be backdated beyond one week.
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Sick notes for absences greater than a week cannot be provided, either.
Meet some of our doctors
Our physicians are Canadian-licensed and practice family or emergency medicine right here in Canada.
Treatable conditions
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