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Rashes treatment, diagnosis & prescriptions

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Our network of Canadian-licensed doctors and nurse practitioners is here for you.

Michelle Van Raay

Family Physician

Dr. Van Raay is a dedicated family physician based in Calgary, Alberta, with over 20 years of experience in family practice. After two decades of providing in-person care, she has transitioned to offering full-time virtual healthcare, allowing her to connect with and support patients across Canada. Dr. Van Raay is deeply passionate about preventive care and believes in the transformative power of nutrition and exercise in maintaining overall health.

Mazin Yousif

Family Physician

Dr. Yousif completed medical school in Baghdad, Iraq in 1998. He practiced until 2005 then moved to Canada where he has practiced in Newfoundland from 2007-2009 then Ontario from 2009 until now.

Veronique Poirier

Nurse Practitioner

Veronique has been working as a nurse practitioner for the past 5 years. She has gained extensive experience in diverse settings, including community health and virtual care, which has broadened her expertise and allowed her to reach and support a wide range of patient needs. As an advanced practice nurse, Veronique is committed to providing excellent, compassionate care to all individuals and ensuring access to the highest standard of healthcare for all patients.

Joe Fragapane

ER Physician & Family Physician

Dr. Fragapane practices Emergency and Family medicine for the Cree Nation in the native territories of the James Bay Quebec. As a physician, he mainly focuses in emergency rural medicine and paediatrics. His practice is broad, encompassing complex medical as well as psycho-social issues, in the isolated regions of northern Quebec with difficult access to diagnostic testing and specialized services. He graduated from McGill Medical School in 2012 and from the Faculty of Electrical and Computer Engineering in 2005.

Golbarg Araghi

Family Physician

Dr. Araghi has been practicing medicine for 17 years. She graduated from McGill University medical school in 2002 and completed her family medicine residency at the University of Toronto. She did a fellowship in low risk obstetrics shortly after graduating. She has been practicing since 2004 and has provided care for patients of all ages. She is a great addition to our team!

Dr. Michael Verbora

Family Physician

Dr. Verbora practices family medicine in Toronto and specializes in student health. He received his Bachelor of Science with Honours from the University of Windsor, his Masters of Business Administration from Odette School of Business, and his Doctor of Medicine from the University of Western Ontario. Dr. Verbora completed specialty training at the Toronto Western Hospital while acting as the OCFP (Ontario College of Family Physicians) Chair of the Residents Committee.

Robert Solomon

Dermatologist

Dr. Solomon is a staff physician at St. Michael’s Hospital, a lecturer at U of T, and a member of the Miami Society for Dermatology and Cutaneous Surgery. He’s recognized for his expertise in Dermoscopy and has extensive experience in Teledermatology, having done 10,000+ cases in the past few years.

Why Canadians love Maple

A fantastic way to get medical advice when you are unable to see someone in person. The app is so simple to use. Highly recommend. I am not a tech savvy person but the doctor was kind enough to patiently walk me through every step of the process. Thank you.

—Google Play Store

Saved me hours waiting in the ER.

—Vanessa, Trustpilot

Fast and effective tool for getting a diagnosis and prescription.

—Katie, Google Reviews

The doctor willingly took the time to explain things to me.

—Diana, Google Reviews

Very easy to book a therapist and get appointment receipts.

—Heather, Trustpilot

Frequently asked questions

About Rashes

Yes, you can. The healthcare provider will want to discuss your medical history, as well as any symptoms or signs of rashes that you're experiencing.

Because there are so many conditions that can cause rashes, the healthcare provider may suggest additional testing so that they can provide a clear diagnosis for your rashes. They may also refer you to a dermatologist, who has the expertise to identify the specific type of rash you're experiencing.

Once you have a diagnosis for your rashes, the healthcare provider can suggest appropriate treatments for your rashes based on their type and severity.

Yes, our physicians can prescribe medications for rashes online during your consultation. Once you accept a prescription for your rashes, you’ll have the option to pick it up from any pharmacy or to have it delivered right to your door at no additional cost.

You can visit our How it Works page to learn more.

Rashes are typically areas of irritated, itchy, or swollen skin that can appear on any area of the body. They can also be described as changes in skin colour or texture, usually resulting from inflammation.

There are many different causes for rashes, with varying levels of severity. Some develop right away, while others can form over several days. Most will clear up fairly quickly. However, some are chronic and may require long-term treatment.

In some cases, the doctor may use the shape or appearance of the rashes to help with diagnosing the condition. They may use terms like "linear", "circular", or "ring-shaped" to describe your rash. The healthcare provider will also note the specific location, size, and severity of your rash symptoms.

Most rashes aren't contagious, but rashes brought on by fungal, bacterial, and viral infections can be spread through direct contact. This also applies to parasitic rashes caused by conditions like scabies.

Some other non-contagious forms of rashes include:

  • Contact dermatitis
  • Stasis dermatitis
  • Atopic dermatitis
  • Seborrheic dermatitis
  • Nummular eczema
  • Psoriasis
  • Impetigo
  • Rosacea
  • Lichen planus
  • Granuloma annulare
  • Diaper rash
  • Hives
  • Miliaria (heat rash)
  • Covid-19 rashes
  • Drug eruptions

There is a wide array of different types of rashes, each with their own unique causes. Apart from their shape, size, and location, the following include some common signs of rashes to watch for:

  • Redness
  • Itchiness
  • Infection of the areas with broken skin
  • Dry, scaly, or crusted skin
  • Skin that may thicken and become leathery from scratching
  • Fluid-filled blisters that may ooze when scratched
  • Tenderness or pain around affected areas

Most rashes can be treated and aren't a cause for concern. However, some rashes are caused by a serious allergic reaction known as anaphylaxis. You should seek immediate medical attention if you begin to experience any of the following symptoms alongside rashes:

  • Fever
  • Swelling of the face or extremities
  • Severe dizziness
  • Confusion
  • Severe pain in the neck or head
  • Vomiting or diarrhea
  • Increasing or severe pain in the affected area
  • Difficulty breathing
  • Skin discoloration that is quickly changing
  • Sore throat
  • Pain in joints
  • Red streaks tracking up your body near the rash
  • Large amounts of pus

Also, if you begin showing any of these more serious symptoms after an animal or insect bite, it's important to get medical attention immediately.

There are a wide range of triggers that can cause rashes.

Some rashes can be caused by bacterial, viral, fungal, or parasitic infections and these rashes may be contagious.

Other types of rashes are caused by various factors such as:

  • Medications
  • Allergic Reactions
  • Reactions to chemical irritants
  • Diseases
  • Autoimmune conditions
  • Prolonged exposure to wind or sun
  • Exposure to extreme temperatures (hot or cold)
  • Stress or other strong emotions
  • Poisonous plants
  • Animal or insect bites
  • Certain cosmetics or clothing dyes

In order to provide a clear diagnosis for your rashes, the healthcare provider will want to perform a physical exam and discuss your medical history. They'll also want to discuss your known allergies, as well as any potential exposure that could be causing your rashes.

In addition to evaluating the signs of rashes that you're experiencing, the healthcare provider may schedule additional testing, before offering a diagnosis for the cause of your rash. This could involve taking a tissue scraping or having a culture test performed on fluid from blisters or lesions to identify their direct cause.

Sometimes, the healthcare provider may suggest that you visit a dermatologist, who specializes in identifying rashes

Once you have a clear diagnosis for your rashes, the healthcare provider or dermatologist can suggest appropriate treatments for your rashes.

The type of rash treatments that your healthcare provider suggests will depend on what they determine to be its direct cause.

In many cases, they may suggest prescription rash medications in the form of topical lotions or creams, meant to reduce your rash symptoms.

When the rash is caused by an infection or appears as a sign of a serious reaction, they may use stronger prescription rash medications. This could include antibiotics, antihistamines, corticosteroids, or epinephrine.

For serious allergic reactions, or certain animal or insect bites, you may require immediate medical attention, instead of simply seeking rash treatment. The goal in emergency treatment will be to stabilize your condition, control the reaction, and prevent infection, rather than focusing specifically on the rash.

If you're experiencing rashes with severe symptoms, rashes that won't go away or are becoming more serious, you should talk to a healthcare provider.

A healthcare provider from Maple will be able to help identify the reason you're experiencing rashes, as well as refer you to a dermatologist, if necessary.

Together, your healthcare team can provide a clear diagnosis for rashes, as well as suggest rash treatments that are most appropriate for your condition. This includes any prescription rash medications that may be required, like antibiotics or medicated lotions.

If you're showing signs of anaphylaxis, or have recently been bitten by an animal or insect that could be causing your condition, visit a hospital. You may require immediate medical attention to protect your health and well-being.

Maple 101

Maple is a virtual care platform that connects you with our network of Canadian-licensed doctors, nurse practitioners and specialists via secure text, audio or video call. Sign in to your Maple account to start a visit. Learn more about how Maple works here.

A visit works a lot like an in-person appointment. A doctor or nurse practitioner will ask about your symptoms, review your health history and recommend a treatment plan that's right for you. Sometimes, you might need to see someone in person. When that happens, we'll help you figure out what comes next.

As a Maple member, you get 24/7 access to care online. Connect with our network of Canadian-licensed doctors and nurse practitioners in minutes via secure text, audio or video call.

Pricing and Payment

Membership is $85/month. One membership, care for your whole family. In eligible provinces, membership includes:

  • Daily visits: one visit a day with a doctor or nurse practitioner for each family member in your household
  • Paediatric care: covered paediatric primary care visits, available by appointment
  • Second Medical Opinion: when you're unsure about a complex diagnosis, like cancer or MS, or want to understand all your options, you and your family can access an expert Second Medical Opinion
  • Personal Health Check-Ins: personalized, evidence-based proactive care screenings to help you stay on top of your health
  • iCBT courses: internet-based cognitive behavioural therapy self-assessments and courses
  • Specialists: see a specialist in days, not months. No referral necessary.
  • Specialist referrals: a referral to a physician specialist for in-person care, if needed

Membership can't be combined with other offerings, such as private insurance coverage and provincial programs, where available. A Healthcare Spending Account (HSA) may cover your membership fees. Check with your HSA provider for details.

Your Maple monthly membership covers virtual care for you, your spouse and your dependents under the age of 18 who share the same primary residence. Full disclaimer and refund policy here.

We accept all major credit cards, including AMEX, plus Google Pay and Apple Pay.

Security and Privacy

Privacy is at the core of how we deliver care. We follow Canadian privacy and healthcare laws, including PIPEDA and PHIPA, to protect your personal and health information.

Our policies and consent processes are simple and easy to understand, so you stay in control. Strong security infrastructure and strict data policies protect every session. You keep control of your personal health information, medical records and test results at all times. We also work with leading experts and review our policies regularly.

All doctors and nurse practitioners who deliver care through Maple are licensed in Canada and governed by their regulatory colleges. They must follow the telemedicine policies set by the medical regulator in each province.

Regulators across Canada recognize the value of virtual care. It helps improve access to care for patients and makes care delivery more efficient for practitioners and Canada's healthcare system.

Do you need medical care today?

Trusted, experienced doctors and nurse practitioners are ready to see you.

Maple is safe and effective for common non-emergency issues. If you believe you are experiencing an emergency, please call 911 or proceed to your nearest emergency room.
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