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Rashes treatment, diagnosis & prescriptions

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Can I talk to a doctor on Maple about my rashes?

Yes. In most cases, a doctor on Maple would be able to treat rashes online by asking about your symptoms, ordering tests as needed, and observing your condition, and by taking a look at your skin by photo or video. Once you describe your symptoms to the doctor, they’ll be able to diagnose you, prescribe appropriate medication, and recommend an appropriate course of treatment. If the doctor suspects you have a more serious problem, they may suggest for you to go to a clinic for a thorough physical examination.



In select provinces, you can also request to see a dermatologist right on Maple about your rashes. To learn more about how our online dermatology assessments work, please click here

Can I get a prescription on Maple?

Yes, our physicians can prescribe medications online during your consultation. Once you accept a prescription, you’ll have the option to pick it up from any pharmacy or we’ll deliver it right to your door at no additional cost.

You can visit our How it Works page to learn more.

What are rashes?

A rash is a broad term for an area on the skin which is affected by different lesions depending on the type of rash. This can range anywhere from a painless color change, or even a painful texture change. The most common forms of rashes are:

  • Dermatitis — a group of diseases resulting in the inflammation of the skin
  • Hives — a condition that causes the surface of your skin to appear bumpy, swollen, red, or pale, frequently resulting in burning and itching sensations
  • Diaper rash — common with infants, occurs when skin is in contact with urine or feces for a long period of time
  • Shingles — an infection which can cause a painful rash
What are the symptoms of rashes?

Symptoms of a rash include:

  • Skin discoloration
  • Changes in skin texture
  • Itchy skin
  • Swollen red bumps

It’s important to note that different rashes may have different symptoms, some more or less severe than others.

How can I treat rashes?

Rashes comes in many forms, each with its own treatment methods. It’s important to speak with a doctor to understand what treatment options are right for you. Doctors may prescribe medications to reduce redness or antibiotics to fight inflammation. Additionally, creams such as isotretinoin are available to combat rashes.

Additionally, rashes may sometimes be treated through the use of over the counter medication such as polysporin. Regardless, it’s important to speak with a doctor to find out which option is best for you.

What is Maple?

With Maple, you can start consulting with a doctor about your symptoms in a matter of minutes. We’re a healthcare app for fast, convenient 24/7 access to Canadian doctors.

You simply log in, tap a button to request a consultation, and we’ll immediately connect you to a doctor via live chat or video.

Our doctors can assess symptoms, and provide treatment, including prescriptions as necessary.

You can visit our How it Works page to learn more.

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Not having to endure a long wait at a walk in clinic is fabulous. Especially since I have twin pre-schoolers to contend with.

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Instead of my husband having to drag both kids to the hospital or walk in alone he was able to see a doctor right away and get a prescription faxed to our local pharmacy.

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Our family has used this service twice so far and it has been amazing. Both doctors were friendly, compassionate and you never feel rushed.

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Was concerned I wouldn’t be able to see a doctor without an appointment. I installed the Maple app, spoke to a doctor and had my prescription in under 30 min.

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I used Maple for the first time today. It was quick and easy, took less than ten minutes including connecting time and the doctor was professional and friendly. 

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Absolutely blown away. It was SO easy to use. No wait time getting connected with a doctor. Getting the prescription faxed to the pharmacy made it a seamless process.

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