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Sexually transmitted infections treatment, diagnosis & prescriptions

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Can I talk to a doctor on Maple about my sexually transmitted infections?

Yes. In most cases, a Maple doctor can diagnose sexually transmitted infections online by asking about your symptoms and condition. Once you describe your symptoms to the doctor, they will be able to order tests, diagnose, prescribe appropriate medication, and recommend an appropriate course of action. 

If the doctor suspects you have a more serious problem, they may suggest you go to a clinic for a thorough physical examination.

Can I get a prescription on Maple?

Yes, our physicians can prescribe medications online during your consultation. Once you accept a prescription, you’ll have the option to pick it up from any pharmacy or we’ll deliver it right to your door at no additional cost.

You can visit our How it Works page to learn more.

What is a sexually transmitted infection?

Sexually transmitted infections are conditions which spread through either sexual genital, oral or rectal contact, or non-sexual contact such as the sharing of needles. Examples of sexually transmitted infections include chlamydia, herpes, genital warts, HIV, and many others.

What are the symptoms of sexually transmitted infections?

Because there are many types of sexually transmitted infections, there are many possible symptoms. Some symptoms of a sexually transmitted infection include: 

  • Unusual discharge from the genitalia
  • Bumps, sores or redness on or near the genital region 
  • Experiencing pain during intercourse
  • Vaginal bleeding
  • Fever
How can I treat sexually transmitted infections?

You can treat some sexually transmitted infections, such as those caused by bacteria, at home by taking medications prescribed by a doctor (such as antibiotics). Other STIs, such as HIV or Herpes cannot be completely cured but can be managed. In this case, a doctor may prescribe antiviral drugs to help alleviate symptoms. 

Is my health information private on Maple?

Absolutely. Your information is personal. When you use our services, it is our duty to protect it with a comprehensive security infrastructure and stringent data policies to ensure it stays private and secure.

Each consultation through Maple is completely private and safe, and always delivered by a Canadian licensed physician who is required to maintain your confidentiality, just as they would in their office. You have full control and ownership over your personal health information at all times, and only you decide how you want to share it. Our Privacy Policy describes our commitment to protecting your privacy, and we encourage you to read it in detail.

What is Maple?

With Maple, you can start talking to a doctor or mental health professional about your symptoms in a matter of minutes. We’re a healthcare app for fast, convenient 24/7 access to Canadian healthcare providers.

You simply log in, tap a button to request a consultation, and we’ll immediately connect you to a doctor or mental health professional (psychotherapist/psychologist) via live chat or video.

Our doctors can assess symptoms, and provide treatment, including prescriptions as necessary. Our mental health professionals can provide counselling and treatments such as CBT.

You can visit our How it Works page to learn more.

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Saves a lot of time compared to sitting in a doctor's office!

— Play Store review

Legitimate and just as described, with fabulous doctors. Totally fills the late-night worry gap!

— App Store review

Not having to endure a long wait at a walk in clinic is fabulous. Especially since I have twin pre-schoolers to contend with.

— App Store review

The service is so quick and professional and saves hours spent in a walk-in-clinic. This is a game changer for busy moms and I recommend it to everyone!

— Facebook review

Instead of my husband having to drag both kids to the hospital or walk in alone he was able to see a doctor right away and get a prescription faxed to our local pharmacy.

— Facebook review

Our family has used this service twice so far and it has been amazing. Both doctors were friendly, compassionate and you never feel rushed.

— Facebook review

Was concerned I wouldn’t be able to see a doctor without an appointment. I installed the Maple app, spoke to a doctor and had my prescription in under 30 min.

— Facebook review

I used Maple for the first time today. It was quick and easy, took less than ten minutes including connecting time and the doctor was professional and friendly. 

— Facebook review

LOVE This service. Not only do you have a doctor within seconds but they are professional and knowledgable.

— Facebook review

Absolutely blown away. It was SO easy to use. No wait time getting connected with a doctor. Getting the prescription faxed to the pharmacy made it a seamless process.

— Facebook review

Treatable conditions

Mental health

Our doctors are available to provide advice and treatment for common mental health conditions.

Women’s & Men’s health

Doctors can advise on family planning and treat conditions like urinary tract infections and erectile dysfunction.

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