Get psychiatric help online when you need to.
Dealing with anxiety, depression, OCD, ADHD, and other psychiatric disorders is hard. Having to wait months to see a psychiatrist only makes it harder.
Now, you can see a psychiatrist online when you need to, from the comfort of your home.
Psychiatry is currently only available in Ontario and Quebec, with more provinces to come. Please note, psychiatry on Maple is only intended for adults between 18 and 65.
Seeing a psychiatrist on Maple is easy.
First, request your appointment
See a psychiatrist when you need to. Simply select “Psychiatrist” within the Maple app and schedule a visit at a time that works for you.
Once you’ve requested your appointment, you’ll be asked to put in a few details about your issues, your medical history, and yourself. And that’s it, you’re ready to see an online psychiatrist.
Visits are $300 for an hour and $150 for 30-minute follow ups. Please note that these visits are conducted over video or audio.
Next, you’ll be matched with a psychiatrist
The psychiatrist will review your request and medical records and confirm your appointment.
If the psychiatrist feels they are unable to help you based on the details of your request, they’ll let you know in advance and you won’t be charged.
Start your visit
Log into the Maple app at your scheduled appointment time. Your visit will start via instant message, where the psychiatrist will ask if you are more comfortable with video and audio and then you’ll proceed from there.
The psychiatrist will conduct a psychiatric evaluation, which will include discussing your symptoms and issues, conduct a psychiatric answering questions, and working towards a diagnosis.
If the psychiatrist feels you need medication, they'll write you a prescription within the Maple app — then, you can choose to have it sent electronically to a nearby pharmacy or delivered straight to your door.
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Frequently Asked Questions
What should I see a psychiatrist for?
Psychiatrists are trained to diagnose and treat most mental illnesses and psychiatric disorders, including (but not limited to) anxiety, depression, bipolar disorder, OCD, ADHD, and substance abuse issues.
What is the difference between seeing a psychiatrist on Maple versus waiting for a referral through my family doctor?
The average wait time to see a psychiatrist through a physician referral in Canada in 2018 was over 2 months. However, some mental health problems require immediate care – or you simply may not want to wait. With Maple, you can avoid the wait and the need for a referral by scheduling a visit with a psychiatrist directly at a time that works for you.
What is the difference between a psychiatrist, psychologist, and psychotherapist?
Psychiatrists are medical doctors who specialize in mental health and psychiatric disorders. They undergo additional training and licensing so that they are able to diagnose and treat mental illness. Psychiatrists focus on the physical causes of mental illness, as well as the mental health aspects, and can prescribe medications. Psychologists and psychotherapists, however, are not medical doctors. They hold special degrees in their fields that allow them to assess and treat certain mental illnesses. Psychologists often focus on cognitive behaviour therapy and other behavioural strategies, while psychotherapists often focus on talk therapy. Psychologists and psychotherapists cannot prescribe medications.
Can I see the same psychiatrist every time?
Yes, if you’d like to see the same psychiatrist, you can choose to when scheduling your appointments.
Will the psychiatrist do talk therapy?
While some psychiatrists do use a form of talk therapy in their treatment, their main goal is assessing, diagnosing, and treating the underlying cause of the mental illness. They look at potential physical causes, such as chemical imbalances, in order to treat the problem. Some psychiatrists will refer patients to psychotherapists for talk therapy after prescribing medication or suggesting other treatment options. To make seeking treatment more accessible, we also offer psychotherapy in some provinces.
What will happen in my first appointment?
Your first appointment will last for a full hour. The psychiatrist will review your medical and mental health history, discuss your current concerns, and ask detailed questions in order to conduct a psychiatric evaluation. They may administer certain mental health tests to reach a diagnosis or suggest lab work, as well. By the end of the session, the psychiatrist should be able to diagnose you and provide a prescription for a medication or a referral for talk therapy, cognitive behavioural therapy, or other therapeutic interventions.
Are there any restrictions on who can use psychiatry on Maple?
Yes. Psychiatry is only available to adults between 18 and 65, and women who are not pregnant. Anyone outside of those age groups should see a subspecialist, which we don’t currently offer.
There is help.
Mental health can affect every aspect of your life. Don’t wait to get the help you need. See a psychiatrist on Maple now.