If you have any questions regarding Maple’s use of these subprocessors, or the contractual and technical protections in place, please contact email@example.com.
|Third Party Service Provider||Purpose||Information Shared by Maple||Processing Location|
|Amazon Web Services||Datacentre Services||All Maple user data is processed and stored in AWS||Canada|
|Dr. Bill||Health Card Verification and Provider Billing||Name, health card number, date of birth, and consult information||Canada|
|Intercom||Customer Support Platform and Email Delivery Services||Name, email address, phone number, and information about your use of Maple, such as the number of consultations completed. Intercom will also process and store any communications with Maple Customer Support.||United States|
|MailChimp||Marketing Automation and Email Delivery||Name and email address||United States|
|Mailgun||Email Delivery Services||Name and email address||United States|
|Mixpanel||Product Analytics||Email address||United States|
|Salesforce||Customer relationship management (CRM) software for Maple's business development||Business names and contact email addresses for partners||United States|
|SRFax||Fax Services||Name, phone number, certain PHI elements (such as prescriptions)||Canada|
|Stripe||Payment Card Processing||Name and email address. Stripe may collect the name and payment card information directly from Maple users.||United States|
|Twilio||Fax and SMS messaging||For SMS Messages
Name, phone number, certain PHI elements (such as prescriptions). All fax data is deleted after 24 hours.