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Maple vs. WELL Health
With Maple you can instantly connect with Canadian-licensed doctors for medical care from your phone, tablet, or computer any time, anywhere, 24/7 or by appointment.
WELL Health VirtualClinic+ is a service that connects patients to physicians through audio or video via phone, tablet, or computer.
Maple connects you with a Canadian-licensed healthcare providers so you can get care whenever you need it.
Employer / insurance coverage is available, otherwise visits start at $49, as many of our services aren’t covered under provincial health plans due to our use of secure messaging, nurse practitioners, and a national doctor network. We also offer specialists in several provinces such as dermatologists, endocrinologists, pediatricians, and more. Our doctors, nurse practitioners, and healthcare providers are well respected, Canadian-licensed family or emergency medicine practitioners passionate about delivering outstanding healthcare and can treat many common medical issues including sore throat, sprains and minor injuries, erectile dysfunction, and more.
Direct access to doctors
We created Maple to remove as many barriers as possible that stand in the way of seeing a doctor when you need one. That's why we provide the fastest real-time online connection to a doctor in Canada.
Maple directly sends your request to our network of physicians in real-time, so they can review and respond to you quickly.
Secure text chat, audio and video — you choose
With Maple, you get to choose how you want to interact with the healthcare provider from your phone, tablet, or computer.
If you’re in BC and you have a BC Services Card, you can request a video consultation at no charge to you. Learn more.
If you’re not a BC resident, and if a video consultation is required for your case, the doctor will let you know ahead of time, and you can choose whether to continue or not.
National access
Maple is accessible Canada-wide, bringing together a large network of doctors and healthcare providers 24/7 or by appointment.
To ensure Canadians have access to a healthcare provider whenever they need it, Maple is available on-demand or by appointment across Canada.
In BC, video visits with general practitioners are covered by MSP.
Learn more about WELL Health
Need to schedule your own appointment
WELL Health VirtualClinic+ does not offer on-demand visits. You must be willing to wait for a video consultation with a doctor.
Depending on the availability of physicians, your appointment may not occur instantly.
You must choose your own doctor
You must find and select the doctor you want to see from hundreds of different physicians, which complicates the booking process.
This means it may take more time for you to find the right physician, then schedule an appointment with them.
No text chat available
To use Well Health VirtualClinic+, you must schedule a video or audio consultation with a physician.
No text option is given when booking an appointment. You won’t get the option of having a consultation strictly over text messaging if this is what you prefer.
Not available Canada-wide
If you live in British Columbia, access to physicians on Well Health VirtualClinic+ may be limited.
This may make it more difficult to find the right physician.
Patients love using Maple
We have over 200,000 five-star reviews! Read them on social media or download the app.
11K Ratings
3K Ratings
The service has been amazing for our family. The doctors are kind, thorough, and ask all the right questions. As a busy family of five, this app has been a life saver
Super impressed with this service. Without a family doctor, it’s easy to feel alone with no care. Very thankful to have options.
So fast and efficient. A process that would have ordinarily involved a referral and a six months wait was completed in less than 72 hours. Wholeheartedly recommend Maple.
At 1:30 am, I realized I had a UTI and was desperate for help. I went online and within ten minutes, I had my prescription faxed to my pharmacy. This service gave me peace of mind.
Maple was there for me when other doctors couldn't be. So convenient. Any time, any day. I am grateful for this service.
We needed to see a doctor over the weekend as our pediatrician was not available. Logging into Maple and choosing from a selection of specialties was quick and easy. Excellent service!
Very easy to navigate Maple. It’s secure and trusted. Maple has truly gone above and beyond with their app. Highly recommended.
Amazing service! It was great being able to connect with a doctor from the comfort of home late at night.
If it wasn't for this service, I would be clogging up the emergency rooms for a prescription refill. A much needed service in my area.
With my asthma flare-up, I needed a specialist and found one here. The doctor improved my treatment and explained everything in a very clear way.
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How does Maple compare with other telehealth services?
3K Ratings 
