Maple vs. WELL Health

With Maple you can instantly connect with Canadian-licensed doctors for medical care from your phone, tablet, or computer any time, anywhere, 24/7 or by appointment.

WELL Health VirtualClinic+ is a service that connects patients to physicians through audio or video via phone, tablet, or computer.

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Here’s how our doctors can help you

24/7 access to doctors

Maple connects you with a Canadian-licensed healthcare providers so you can get care whenever you need it.

If you don’t have employer or insurer coverage, fees may apply since many virtual services aren’t covered by provincial health plans. We also offer specialists in several provinces such as dermatologists, endocrinologists, pediatricians, and more. Our doctors, nurse practitioners, and healthcare providers are well-respected, Canadian-licensed family or emergency medicine practitioners passionate about delivering outstanding healthcare and can treat many common medical issues including sore throat, sprains and minor injuries, erectile dysfunction, and more.

Direct access to doctors

We created Maple to remove as many barriers as possible that stand in the way of seeing a doctor when you need one. That's why we provide the fastest real-time online connection to a doctor in Canada.

Maple directly sends your request to our network of physicians in real-time, so they can review and respond to you quickly.

Secure text chat, audio and video — you choose

With Maple, you get to choose how you want to interact with the healthcare provider from your phone, tablet, or computer.

If you’re in BC and you have a BC Services Card, you can request a video consultation at no charge to you. Learn more.

If you’re not a BC resident, and if a video consultation is required for your case, the doctor will let you know ahead of time, and you can choose whether to continue or not.

National access

Maple is accessible Canada-wide, bringing together a large network of doctors and healthcare providers 24/7 or by appointment.

To ensure Canadians have access to a healthcare provider whenever they need it, Maple is available on-demand or by appointment across Canada.

In BC, video visits with general practitioners are covered by MSP.

Learn more about WELL Health

Need to schedule your own appointment

WELL Health VirtualClinic+ does not offer on-demand visits. You must be willing to wait for a video consultation with a doctor.

Depending on the availability of physicians, your appointment may not occur instantly.

You must choose your own doctor

You must find and select the doctor you want to see from hundreds of different physicians, which complicates the booking process.

This means it may take more time for you to find the right physician, then schedule an appointment with them.

No text chat available

To use Well Health VirtualClinic+, you must schedule a video or audio consultation with a physician.

No text option is given when booking an appointment. You won’t get the option of having a consultation strictly over text messaging if this is what you prefer.

Not available Canada-wide

If you live in British Columbia, access to physicians on Well Health VirtualClinic+ may be limited.

This may make it more difficult to find the right physician.

Patients love using Maple

We have over 200,000 five-star reviews! Read them on social media or download the app.

17K Ratings

5K Ratings

A fantastic way to get medical advice when you are unable to see someone in person. The app is so simple to use. Highly recommend. I am not a tech savvy person but the doctor was kind enough to patiently walk me through every step of the process. Thank you.

— Google Play Store

This app is amazing! The doctor was so professional. I just waited 1-2 mins to get served! I highly recommend this app.

— Google Play Store

The service has been amazing for our family. The doctors are kind, thorough, and ask all the right questions. As a busy family of five, this app has been a life saver

— App store review

Super impressed with this service. Without a family doctor, it’s easy to feel alone with no care. Very thankful to have options.

— Google Play Store User

So fast and efficient. A process that would have ordinarily involved a referral and a six months wait was completed in less than 72 hours. Wholeheartedly recommend Maple.

— Google Review

At 1:30 am, I realized I had a UTI and was desperate for help. I went online and within ten minutes, I had my prescription faxed to my pharmacy. This service gave me peace of mind.

— Trustpilot Review

Maple was there for me when other doctors couldn't be. So convenient. Any time, any day. I am grateful for this service.

— Trustpilot Review

We needed to see a doctor over the weekend as our pediatrician was not available. Logging into Maple and choosing from a selection of specialties was quick and easy. Excellent service!

— Trustpilot Review

Very easy to navigate Maple. It’s secure and trusted. Maple has truly gone above and beyond with their app. Highly recommended.

— Trustpilot Review

Amazing service! It was great being able to connect with a doctor from the comfort of home late at night.

— Trustpilot Review

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Why do I have to pay if I'm Canadian?

Fees apply for services that aren’t covered by your province, unless you have additional benefits coverage from your employer or insurer.

Learn more

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Maple revolves around your needs and schedule. Start enjoying on-demand healthcare that fits your life.

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Illustration of a woman carrying her grocery bags while contacting a doctor online using Maple