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Maple vs. MD Connected
With Maple you can instantly connect with Canadian-licensed doctors for medical care from your phone, tablet, or computer any time, anywhere, 24/7 or by appointment.
MD Connected provides virtual healthcare services using care coordinators and a telecommunications platform to connect healthcare professionals with patients.
Maple connects you with a Canadian-licensed healthcare providers so you can get care whenever you need it.
Employer / insurance coverage is available, otherwise visits start at $49, as many of our services aren’t covered under provincial health plans due to our use of secure messaging, nurse practitioners, and a national doctor network. We also offer specialists in several provinces such as dermatologists, endocrinologists, pediatricians, and more. Our doctors, nurse practitioners, and healthcare providers are well respected, Canadian-licensed family or emergency medicine practitioners passionate about delivering outstanding healthcare and can treat many common medical issues including sore throat, sprains and minor injuries, erectile dysfunction, and more.
National access
Maple is accessible Canada-wide, bringing together a large network of doctors and healthcare providers 24/7 or by appointment.
To ensure Canadians have access to a healthcare provider whenever they need it, Maple is available on-demand or by appointment across Canada.
In BC, video visits with general practitioners are covered by MSP.
Canada’s largest network of healthcare providers
Maple offers care from over 1500 providers, including doctors and specialists, available by appointment or on-demand, any time of day.
Because of this, patients can feel secure knowing they’ll be able to see a healthcare provider whenever they need care, and fast.
Secure text chat, audio and video — you choose
With Maple, you get to choose how you want to interact with the healthcare provider from your phone, tablet, or computer.
If you’re in BC and you have a BC Services Card, you can request a video consultation at no charge to you. Learn more.
If you’re not a BC resident, and if a video consultation is required for your case, the doctor will let you know ahead of time, and you can choose whether to continue or not.
Learn more about MD Connected
Set hours of access
MD Connected operates during set hours on weekdays and weekends – there is no option for 24/7 access.
Depending on the time of your requested consultation, you may not be able to see a doctor.
Possible fees for outdated provincial insurance
MD Connected charges a $20 administrative fee if your OHIP card information isn’t up to date, plus the cost of your visit.
This means you must ensure your health card information is accurate and up to date.
Comparatively less specialists
MD Connected offers less than 10 specialties including urology, pediatrics, mental health, HIV PrEp and PEP, and sexual health.
You might not be able to speak to the type of healthcare provider you need.
No text chat available
To use MD Connected, you must schedule a video or phone consultation with the physician. Text chat is not available.
You won’t have the option of a consultation solely over text messaging, if this is what you prefer.
Patients love using Maple
We have over 200,000 five-star reviews! Read them on social media or download the app.
6K Ratings
2K Ratings
Saves a lot of time compared to sitting in a doctor's office!
Legitimate and just as described, with fabulous doctors. Totally fills the late-night worry gap!
Not having to endure a long wait at a walk in clinic is fabulous. Especially since I have twin pre-schoolers to contend with.
The service is so quick and professional and saves hours spent in a walk-in-clinic. This is a game changer for busy moms and I recommend it to everyone!
Instead of my husband having to drag both kids to the hospital or walk in alone he was able to see a doctor right away and get a prescription faxed to our local pharmacy.
Our family has used this service twice so far and it has been amazing. Both doctors were friendly, compassionate and you never feel rushed.
Was concerned I wouldn’t be able to see a doctor without an appointment. I installed the Maple app, spoke to a doctor and had my prescription in under 30 min.
I used Maple for the first time today. It was quick and easy, took less than ten minutes including connecting time and the doctor was professional and friendly.
LOVE This service. Not only do you have a doctor within seconds but they are professional and knowledgable.
Absolutely blown away. It was SO easy to use. No wait time getting connected with a doctor. Getting the prescription faxed to the pharmacy made it a seamless process.
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How does Maple compare with other telehealth services?
2K Ratings 
