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Maple vs. Akira

With Maple you can instantly connect with Canadian-licensed doctors for medical care from your phone, tablet, or computer any time, anywhere, 24/7 or by appointment.

Akira by TELUS Health is an online service that provides consultations with Canadian doctors.


Here’s how our doctors can help you

Direct access to doctors

We created Maple to remove as many barriers as possible that stand in the way of seeing a doctor when you need one. 

That's why we provide the fastest real-time online connection to a doctor in Canada. Maple directly sends your request to our network of physicians in real-time, so they can review and respond to you quickly.

Canada’s largest network of healthcare providers

Maple offers care from over 1500 providers, including doctors and specialists, available by appointment or on-demand, any time of day.

Because of this, patients can feel secure knowing they’ll be able to see the healthcare provider they need, whenever they need to, and fast. 

Available to all Canadians

With Maple, all Canadians can access a healthcare provider any time of day, whether it’s a one-time visit, a subscription, or through an employee benefits plan.

Maple breaks down barriers to accessibility by making it easy for everyone to speak to a healthcare provider.

Medical notes

Doctors can provide sick notes for school or work for short absences, so you can focus on resting instead of sitting in a waiting room.

They can also provide notes for therapist treatments, like a note for a chiropractor or registered massage therapist.

Learn more about Telehealth Ontario

Fewer physicians

Most of Akira’s healthcare providers are registered nurses and nurse practitioners who can help if you need further support. 

While nurse practitioners and other providers can provide accurate diagnoses, mental health support, and prescriptions, some allowances around prescriptions and lab requisitions may be limited, requiring a physician to sign off, depending on the province. 

Comparatively less specialists

Akira offers access to a limited number of specialists including psychiatrists and dermatologists.

While you can get a referral for a specialist if needed, you may not be able to speak to the type of provider you need as quickly as you would like. Maple offers over 25 specialties to choose from, with low wait times. See all specialties here.

Must be part of an employee benefits plan

Akira is available to employees as part of their employee benefits plan, and to their immediate family members. 

Not everyone has access to Akira’s healthcare providers.

No doctor’s notes

Akira doesn’t offer the option of receiving a medical note from any of its healthcare providers.

If you’re feeling unwell and need a sick note fast for school or work, you won’t be able to get one on Akira. 

Patients love using Maple

We have over 200,000 five-star reviews! Read them on social media or download the app.

Saves a lot of time compared to sitting in a doctor's office!

— Play Store review

Legitimate and just as described, with fabulous doctors. Totally fills the late-night worry gap!

— App Store review

Not having to endure a long wait at a walk in clinic is fabulous. Especially since I have twin pre-schoolers to contend with.

— App Store review

The service is so quick and professional and saves hours spent in a walk-in-clinic. This is a game changer for busy moms and I recommend it to everyone!

— Facebook review

Instead of my husband having to drag both kids to the hospital or walk in alone he was able to see a doctor right away and get a prescription faxed to our local pharmacy.

— Facebook review

Our family has used this service twice so far and it has been amazing. Both doctors were friendly, compassionate and you never feel rushed.

— Facebook review

Was concerned I wouldn’t be able to see a doctor without an appointment. I installed the Maple app, spoke to a doctor and had my prescription in under 30 min.

— Facebook review

I used Maple for the first time today. It was quick and easy, took less than ten minutes including connecting time and the doctor was professional and friendly. 

— Facebook review

LOVE This service. Not only do you have a doctor within seconds but they are professional and knowledgable.

— Facebook review

Absolutely blown away. It was SO easy to use. No wait time getting connected with a doctor. Getting the prescription faxed to the pharmacy made it a seamless process.

— Facebook review

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Why do I have to pay if I'm Canadian?

Fees apply for services that aren’t covered by your province, unless you have additional benefits coverage from your employer or insurer.

Get started today

Maple revolves around your needs and schedule. Start enjoying on-demand healthcare that fits your life.