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See a doctor or nurse practitioner for free online in Nova Scotia today and skip the walk-in clinic

Don’t waste time at the walk-in clinic — doctors and nurse practitioners are accepting consultations for new virtual care patients, even if you already have a primary care provider. Connect with a primary care provider online in Nova Scotia with VirtualCareNS, with free coverage from Nova Scotia Health.

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Online doctors and nurse practitioners in Nova Scotia

Nova Scotia is the largest province in Atlantic Canada. Halifax, the province’s capital, is home to 45% of Nova Scotia’s population. With a shared mission to improve access to care, Nova Scotia Health and Maple have partnered to provide government-funded virtual healthcare for all Nova Scotians through VirtualCareNS. With VirtualCareNS and Maple, you can see a doctor or nurse practitioner online in Nova Scotia to resolve many common health concerns.

It’s easy to register and access care through VirtualCareNS. Whether you need a diagnosis, prescription, or simply medical advice online, our providers are accepting consultations for all Nova Scotia residents and can assist you. Skip the ED or walk in clinic and get access to virtual care for non-emergency care needs, whether you have a primary care provider or not. Patients without a primary care provider have unlimited virtual visits per year, and patients with a primary care provider have access to 2 free virtual visits per year.

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A hand-picked network of healthcare professionals ready to help you.

Our physicians and nurse practitioners are Canadian-licensed and practice in their respective fields right here in Canada.

Treatable conditions

Mental health

Our doctors are available to provide advice and treatment for common mental health conditions.

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Women’s/men’s health

Doctors and nurse practitioners can advise on family planning and treat conditions, including urinary tract infections and erectile dysfunction.

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How to access virtual care in Nova Scotia

After registering for VirtualCareNS, you can access covered virtual care in 3 easy steps.

1

Describe your symptoms

Open the app, click the “Get care” button, and select the type of care that best fits your needs. You will be placed in our queue while one of our healthcare providers reviews your request.

2

Chat with a doctor or nurse practitioner

Next, you'll be connected to the healthcare provider. Consultations usually take place over secure text message, but the provider may request video, or audio chat if needed.

3

Get a diagnosis or prescription

Doctors and nurse practitioners can advise, diagnose and treat patients during a virtual care visit. You can also receive prescriptions at the provider’s discretion.

Virtual care on your terms

All Nova Scotia residents have access to covered virtual care through VirtualCareNS. For those who are looking for more coverage beyond what is covered by VirtualCareNS, check out our pricing options with Maple to get started. Maple offers 24/7 virtual care from anywhere, a pathway to specialist care, prescriptions delivered free, along with many other benefits.

VirtualCareNS

Covered for Nova Scotia residents with or without a primary care provider

 

FREE

as a Nova Scotia resident

✓ Unlimited virtual care visits for patients without a primary care provider

✓ 2 basic care visits per year covered for patients with a primary care provider

✓ Convenient access to virtual care, including prescriptions and sick notes from anywhere in Nova Scotia

Maple

Available for Canadians with or without a primary care provider

Starting at

$69

per visit

✓ See a doctor or nurse practitioner in minutes with 24/7/365 access, including overnight and holidays

✓ Access to specialists like dermatologists, psychotherapists, naturopaths and more

✓ Available to all patients with or without a primary care provider, across Canada

Frequently Asked Questions

How long are wait times to see a doctor or nurse practitioner online in Nova Scotia?

Wait times to see a virtual care provider can be as short as 10 minutes for Maple users, and average approximately 45 minutes to 3 hours for VirtualCareNS patients. We know waiting to get care can be inconvenient, and Nova Scotia is known to have the longest wait times in all of Canada for in person care, on VirtualCareNS and Maple, you can see a provider quickly and from the comfort of your own home.

Can I get a prescription online?

If you’re looking for an online pharmacy in Nova Scotia, our providers can help with that. They can fill your prescription over VirtualCareNS or Maple and have it delivered to your local pharmacy or right to your door at no additional cost.

Why is virtual health care important in Nova Scotia?

Nova Scotia faces a difficult problem, as many residents wait too long to get the care they need or are unable to see a healthcare provider in person.

Virtual health care can help bridge that gap. Now, patients don’t have to travel to a hospital or walk-in clinic in Nova Scotia to receive high-quality healthcare. And, with VCNS and Maple, you can conveniently speak to our online doctors and nurse practitioners from anywhere in Nova Scotia. On Maple, you can access virtual care from anywhere across and outside of Canada.

What health plans are available in Nova Scotia?

VirtualCareNS is a program that covers all Nova Scotia residents with access to free virtual care. Covered by Nova Scotia Health and powered by Maple, this program is eligible to all residents, whether they have a primary care provider or not.

Nova Scotia residents can also receive covered healthcare under the Medical Insurances Program, more commonly known as MSI. MSI Nova Scotia is administered by the Medavie Blue Cross. Maple is not currently covered by MSI, but is covered by many private insurance plans.

What specialists can I see in Nova Scotia with Maple?

Wait times to see a specialist in Nova Scotia are 33 weeks on average. That’s over eight months. With Maple, you can see a specialist in under 72 hours and you don’t need a referral to book an appointment. Please note that specialists are exclusively available directly on Maple and are not accessible through VirtualCareNS.

Our specialist doctors and nurse practitioners are accepting consultations for new patients in Nova Scotia. It’s quick and easy to book an appointment with specialists such as mental health therapists, oncology navigators, sleep therapists and functional medicine practitioners on Maple.

Can online doctors or nurse practitioners provide me with online prescriptions and sick notes in Nova Scotia?

Yes, you can get a prescription online or request a sick note during a virtual care visit in Nova Scotia.

To get an online prescription on Maple or through VirtualCareNS, simply click “Get care” and describe the prescription you need to continue. Without a primary care provider in Nova Scotia, it can be difficult to get a prescription or refill. With Maple and VirtualCareNS you can conveniently request a prescription or refill from the comfort of your own home. Our doctors and nurse practitioners can provide prescriptions for most medications at their discretion.

Additionally, on Maple you will have the option to schedule an appointment with a specialist to receive a prescription, depending on your needs.

Please note that our online doctors and nurse practitioners in Nova Scotia can’t provide prescriptions for narcotics or opiates. The provider will let you know if you need to visit a family practice or walk-in clinic in Nova Scotia instead.

To get a sick note, you’ll enter your symptoms and add your request into the notes section. Our doctors and nurse practitioners can provide sick notes for work, school, or short absences at their discretion. You’ll get a digital copy of the sick note with the provider's signature and contact information.

Does MSI cover online visits with a doctor or nurse practitioner?

At this time, MSI doesn’t provide coverage for online visits due to our use of secure messaging and a national network of doctors and nurse practitioners. However, virtual care visits are covered by Nova Scotia Health through VirtualCareNS, and Maple is covered by many private insurance plans.

How do I see a specialist without a referral in Nova Scotia?

With Maple, no referral is needed to see a specialist. All you need to do is click “Get care”, select the specialist you’re looking for, and book an appointment at a time that’s convenient for you. You can see mental health therapists, oncology navigators, health and wellness coaches and more in Nova Scotia. Note that specialists are not covered through VirtualCareNS; but you can see a specialist through Maple.

Speak to a doctor or nurse practitioner online in Nova Scotia

Connect with a Canadian-licensed doctor or nurse practitioner accepting consultations for new patients. See a doctor or nurse practitioner online in Nova Scotia with VirtualCareNS or on Maple today.

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