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Pigment disorders treatment, diagnosis & prescriptions

Skip the waiting room! Instantly connect with Canadian doctors for medical care from your phone, tablet or computer - any time, 24/7.

Can I talk to a doctor on Maple about my pigment disorder?

Yes. In most cases, a doctor on Maple would be able to treat pigment disorders online by asking about your symptoms, ordering tests, and observing your condition, and by taking a look at your skin through a photo or by video. Once you describe your symptoms to the doctor, they’ll be able to diagnose you, prescribe appropriate medication, and recommend an appropriate course of treatment. If the doctor suspects you have a more serious problem, they may suggest for you to go to a clinic for a thorough physical examination.

In select provinces, you can also request to see a dermatologist right on Maple about your pigment disorder. To learn more about how our online dermatology assessments work, please click here

Can I get a prescription on Maple?

Yes, our physicians can prescribe medications online during your consultation. Once you accept a prescription, you’ll have the option to pick it up from any pharmacy or we’ll deliver it right to your door at no additional cost.

You can visit our How it Works page to learn more.

What are pigment disorders?

Pigmentation disorders affect the colour and complexion of your skin. Skin colour comes from melanin, and melanin production may be affected if the skin cells are affected.

This may cause a variety of different skin pigmentation disorders including:

  • Birthmarks, which are marks on the skin usually noticeable after birth
  • Albinism, which is characterized by little or no colour on the skin because of little to no production of melanin in the skin 
  • Vitiligo which is the whitening of skin caused by loss of skin pigment
  • Hyperpigmentation which causes dark patches on the skin from an excess of melanin
What are the symptoms of pigment disorders?

Pigmentation disorders cause a change in the colour of the skin. It can cause the skin to lighten or darken depending on the amount of melanin produced in one’s body.

How can I treat pigment disorders?

Pigment disorders come in many forms, each with their own treatment methods. It is important to speak with a doctor to understand what treatment options are right for you. Doctors may prescribe creams, chemical peels, or serums used to treat the pigmentation.

Alternatively, over-the-counter options like Kojic Acid, Azelaic Acid, and Vitamin C pills may also be helpful as a treatment option.

What is Maple?

With Maple, you can start consulting with a doctor about your symptoms in a matter of minutes. We’re a healthcare app for fast, convenient 24/7 access to Canadian doctors.

You simply log in, tap a button to request a consultation, and we’ll immediately connect you to a doctor via live chat or video. You can visit our How it Works page to learn more.

Our doctors can assess symptoms, and provide treatment, including prescriptions as necessary.

Additionally, for select provinces, you may see a dermatologist on Maple about your pigment disorder the same way you would request a consultation with a general practitioner. Maple’s dermatologists are able to provide you with a diagnosis, necessary notes, treatment plans, and prescriptions within 24 hours.

Patients love using Maple

Read our social media reviews, or download the app

Saves a lot of time compared to sitting in a doctor's office!

- Play Store review

Legitimate and just as described, with fabulous doctors. Totally fills the late-night worry gap!

- App Store review

Not having to endure a long wait at a walk in clinic is fabulous. Especially since I have twin pre-schoolers to contend with.

- App Store review

The service is so quick and professional and saves hours spent in a walk-in-clinic. This is a game changer for busy moms and I recommend it to everyone!

- Facebook review

Instead of my husband having to drag both kids to the hospital or walk in alone he was able to see a doctor right away and get a prescription faxed to our local pharmacy.

- Facebook review

Our family has used this service twice so far and it has been amazing. Both doctors were friendly, compassionate and you never feel rushed.

- Facebook review

Was concerned I wouldn’t be able to see a doctor without an appointment. I installed the Maple app, spoke to a doctor and had my prescription in under 30 min.

- Facebook review

I used Maple for the first time today. It was quick and easy, took less than ten minutes including connecting time and the doctor was professional and friendly. 

- Facebook review

LOVE This service. Not only do you have a doctor within seconds but they are professional and knowledgable.

- Facebook review

Absolutely blown away. It was SO easy to use. No wait time getting connected with a doctor. Getting the prescription faxed to the pharmacy made it a seamless process.

- Facebook review

Conditions Maple doctors can treat

Chronic care

Doctors are available 24/7 to provide advice and prescriptions for common chronic care conditions.

Mental health

Our doctors are available to provide advice and treatment for common mental health conditions.

Some examples include:

Women's/men's health

Doctors can advise on family planning and treat conditions like urinary tract infections and erectile dysfunction.


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