Business solutions
A stronger healthcare system takes more than just doctors
For years, the answer to rural healthcare access challenges has been the same: recruit more physicians, expand staffing, and increase…
The Next Big Thing in Loyalty
It’s 11pm. A child has a fever, and the severity is unclear. Primary care isn’t available for days. Moments like…
Design Principles for Better Employee Healthcare: Why “Access” Simply Isn’t Enough
After supporting millions of healthcare consultations each year, we’ve observed a consistent pattern. Organizations that see meaningful improvements in employee…
Closing the Gap Between Access and Outcomes in Women’s Health
Women’s health is often framed as a niche category, something separate from “core” healthcare needs. But the reality is much…
How AI Is Transforming Healthcare Today: Rethinking the Health Care Journey
As AI becomes mainstream, more vendors will claim to be AI-enabled. For employers, the right question isn’t whether a provider…
It’s Time to Rethink Covered Virtual Care in 2026
Each new year offers a valuable chance to reassess benefits strategy and align it with where employee needs are heading.…
The Hidden Productivity Gap: Why Specialized Mental Health Support Matters
In 2026, the workplace mental health landscape is fundamentally shifting. In this piece, I’ll share how what once required simple…
Beyond the EAP: Rethinking Mental Health Disability Support in the Workplace
Mental health disability remains one of the most pressing and complex challenges facing employers today. Despite progress in reducing stigma…
Unlocking Mental Health Support for Men in the Workplace
A Guide to Evaluating and Improving Workplace Mental Health Too often, Canadian men dismiss stress, sleepless nights, or weeks of…
The Future of Mental Health Support Is Scalable, Proactive and Human
My colleague, William Houtart, makes a strong case for rethinking how employers approach mental health benefits this year. His blog…
Rethinking Mental Health Investment: From Access to Impact
More than five years ago, I wrote about how virtual care could help fill gaps in mental health support. A…
How technology helps Canadians take control of their health
In nearly every aspect of life, technology has empowered Canadians to take control. From scheduling appointments to managing finances or…
