Online prescription refills within minutes
Get prescription refills online in Canada. 24/7 access to medical care online and more. Please note that all prescriptions are given at the provider’s discretion.
Getting a prescription on Maple is easy
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First, send a request
Simply fill out a short form online with your symptoms or refill details for the online doctor’s prescription you need — you can then either see a doctor or nurse practitioner in minutes or schedule an appointment with a specialist.
If you don’t have employer or insurer coverage, fees may apply since many virtual services aren’t covered by provincial health plans.
You’ll also need to provide a copy of your government ID to obtain a prescription.
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Next, you'll hear from the doctor
Our doctors and nurse practitioners can provide a prescription online in Canada for most medications at their discretion. If the doctor or nurse practitioner can help, your consultation will start right away and you'll begin speaking over text. They may also request an audio or video chat if it’ll help with your diagnosis.
If the doctor or nurse practitioner can't help, your consultation won’t start and you won't be charged. For example, doctors can’t provide prescriptions for narcotics or opiates on Maple. Instead, they’ll let you know if you need to visit a family practice or walk-in clinic.
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Get your online prescription and refills
You'll see the details of the online doctor’s prescription, including the drug name, dosage, and frequency. The doctor's signature, license number, and direct contact information are on the prescription if your pharmacist has any questions.
Prescriptions are sent directly to the pharmacy of your choice or you can choose free delivery to your home.
Please note: Maple is not a pharmaceutical manufacturer, nor are we an online pharmacy. This means you'll need to buy your medication from the pharmacy once you have your prescription.
Meet some of our doctors
Our physicians are Canadian licensed and practice family or emergency medicine right here in Canada.
Dr. Mark D’Souza
ER Physician & Family Physician
Dr. D’Souza is an emergency physician in Toronto with broad experience in adult and paediatric care, as well as palliative care and chronic pain. He holds a Bachelor of Arts & Science from McMaster, an MD from Queen’s, completed specialty training at Western, and a fellowship at the University of Manitoba.
Dr. Shafik Dharamshi
ER Physician & Family Physician
Dr. Dharamshi has been a staff physician in emergency departments at Scarborough Hospital and Rouge Valley Health System for 27 years. He holds a BSc from McMaster University and an MD from the University of Toronto, with specialty training in Emergency and Sports Medicine. He is a clinical instructor at the University of Toronto.
Dr. Marni Brooks
Family Physician
Dr. Brooks practices family medicine in Ontario. She earned a BSc from McGill University, focusing on paediatric pain, and both an MSW and an MD from the University of Toronto, where she also completed specialty training. She is an active member of the Ontario Medical Association, serving on the Executive for Addiction Medicine.
Dr. Michael Verbora
Family Physician
Dr. Verbora practices family medicine in Toronto and specializes in student health. He received his Bachelor of Science with Honours from the University of Windsor, his Masters of Business Administration from Odette School of Business, and his Doctor of Medicine from the University of Western Ontario. Dr. Verbora completed specialty training at the Toronto Western Hospital while acting as the OCFP (Ontario College of Family Physicians) Chair of the Residents Committee.
Dr. Gita Kruger
ER Physician & Family Physician
Dr. Gita Kruger is a family and urgent care physician in Calgary, Alberta. She holds MSc degrees in Audiology and Speech Pathology from Syracuse University and earned her MD at McMaster, with residency at the University of Calgary. She is passionate about access to care and improving wait times within the Canadian health system.
Dr. Garth Slysz
Family Physician
Dr. Slysz is a family physician in Charlottetown, PEI, providing care at Queen Elizabeth Hospital. He has also worked in the ER, as a hospitalist, and taught medical students and residents. A Dalhousie graduate, he received the 2016 Reg L. Perkin Award as one of Canada’s Family Physicians of the Year.
Dr. Aleksandra Ferenc
Family Physician
Dr. Ferenc is a bilingual family physician in Mississauga, speaking English and Polish. She earned her BSc from Queen’s and MD from Jagiellonian University in Poland, with residency at East Carolina University. With training in the UK and two young children, she relates well to families and is passionate about nutrition and global standards in care.
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Frequently asked questions
Can you get a prescription from an online doctor?
Yes! When you’re sick or if you can’t get in touch with your family doctor for a prescription refill, doctors and nurse practitioners on Maple can prescribe most medications online with the exception of controlled medications such as narcotics.
You can speak with a doctor or nurse practitioner from the comfort of your home, get a prescription online, and pick up your prescription at a local pharmacy or choose free delivery so you can simply focus on recovery.
How can I get a prescription online?
You can use Maple for an online prescription consultation. Prescriptions are given at the doctor or nurse practitioner’s discretion. Once received, you’ll send your prescription to the pharmacy of your choice where you’ll be notified through the Maple app when it’s ready for pickup or have it delivered to your door at no additional cost.
What kinds of medications can online doctors prescribe?
Doctors can prescribe most medications as needed. They cannot prescribe controlled substances such as narcotics.
Our online doctors can help treat anxiety, asthma, sinus infections, flu, diarrhea, back pain, panic attacks, vertigo, and much more.
Can you get a prescription or renew a prescription without talking to a doctor?
Unfortunately, you can’t get a prescription without talking to a doctor. A doctor is trained to prescribe medication that’s safe and effective based on your condition, medical history, and more.
The good news is that with Maple, you can see a doctor or nurse practitioner online in Canada for a prescription when you’re sick or renew your prescription online. And, you can pick up your medication at a pharmacy that’s convenient for you, or have it delivered to your door at no additional cost.
How do I get my prescriptions refilled?
If you’re on a certain type of medication such as high blood pressure or birth control, you can use Maple to speak with a doctor about getting a prescription refill online.
Simply log in to your account and request a consultation. Doctors can provide new prescriptions as well as prescription renewals and refills at their discretion.
Can my prescriptions be delivered?
Yes! Delivery is available for all prescriptions, including if you’re getting a prescription renewed and for online prescription refills from doctors on Maple within two to five business days.
How do online prescriptions work?
Wondering how to get prescriptions online in Canada? Similar to in-person visits, you’ll have a consultation with the doctor, and they’ll determine whether they can give you a prescription. If the doctor does provide an online prescription during your consultation, it’ll be a digital prescription sent to you in the Maple app. You can send the prescription to the pharmacy of your choice or have it delivered to your door at no additional cost.
What is Maple?
With Maple, you can start talking to a family doctor, nurse practitioner, or specialist to get a prescription online in Canada in minutes at the provider’s discretion.
We’re a healthcare app for fast, convenient, 24/7 access to Canadian-licensed doctors and nurse practitioners. Thinking about getting a prescription at the walk-in clinic? Skip the waiting room and get one on Maple in minutes instead!
You simply log in, tap a button to request a consultation, and we’ll connect you with a doctor or nurse practitioner. All of our consultations are private and confidential, and take place over secure text messaging, audio, or video.
Our online doctors and nurse practitioners can provide a diagnosis, treatment plans, prescriptions, sick notes, lab requisitions, and much more.
We also offer access to many specialists online, from dermatologists to endocrinologists. While you’d typically have to wait months to see one in person, there’s no waitlist or referral needed to speak with a Canadian-licensed specialist on Maple.
You can visit our How it works page to learn more.
Is Maple Safe for Online Prescriptions?
Yes, Maple is a secure platform for obtaining online prescriptions. Your consultations with Canadian-licensed doctors or nurse practitioners are private, confidential, and securely conducted via text messaging, audio, or video. All prescription details, including the doctor’s signature and contact information, are securely provided for your convenience.
Is Maple Secure for Online Prescriptions?
Yes, Maple prioritizes your security. Your personal and health information is protected during every step of the process. All consultations for online prescriptions are carried out in a secure and confidential environment, ensuring that your health data is kept private and safe.
Can I Choose Which Provider I Speak With for an Online Prescription?
Yes, you can choose which doctor or nurse practitioner you speak with when requesting an online prescription. Maple allows you to select your preferred provider based on availability. If you have a specific doctor in mind, you can request them when booking your appointment.
How Long Does It Take to Get My Online Prescription After the Consultation?
Once your consultation is complete and your prescription is approved, it will typically be sent to your chosen pharmacy within minutes. If you opt for home delivery, expect to receive your medication within two to five business days.
Can I Get a Prescription Without a Video or Audio Call?
In most cases, a text consultation is sufficient. However, if the doctor or nurse practitioner requires more information to assess your condition, they may request an audio or video call.
Get an online prescription in Canada — skip the waiting room
Connect with a doctor or nurse practioner online for a consultation and receive your prescription — including prescription renewals and online prescription refills—any time, 24/7.