Maple vs. Cover Health

With Maple you can instantly connect with Canadian-licensed doctors for medical care from your phone, tablet, or computer Canada-wide any time, anywhere, 24/7 or by appointment.

Cover Health is a virtual walk-in clinic for residents of Ontario.

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Here’s how our doctors can help you

24/7 access to doctors

Maple connects you with a Canadian-licensed healthcare providers so you can get care whenever you need it.

If you don’t have employer or insurer coverage, fees may apply since many virtual services aren’t covered by provincial health plans. We also offer specialists in several provinces such as dermatologists, endocrinologists, pediatricians, and more. Our doctors, nurse practitioners, and healthcare providers are well-respected, Canadian-licensed family or emergency medicine practitioners passionate about delivering outstanding healthcare and can treat many common medical issues including sore throat, sprains and minor injuries, erectile dysfunction, and more.

Canada’s largest network of healthcare providers

Maple offers care from over 1500 providers, including doctors and specialists, available by appointment or on-demand, any time of day.

Because of this, patients can feel secure knowing they’ll be able to see a healthcare provider whenever they need care, and fast.

Direct access to doctors

We created Maple to remove as many barriers as possible that stand in the way of seeing a doctor when you need one.

That's why we provide the fastest real-time online connection to a doctor in Canada. Maple directly sends your request to our network of physicians in real-time, so they can review and respond to you quickly.

Secure text chat, audio, and video — you choose

The Maple app lets you choose how you want to interact with the doctor. If you’re in BC and you have a BC Services Card, you can request a video consultation at no charge to you. Learn more.

If you’re not a BC resident, and if a video consultation is required for your case, the doctor will let you know ahead of time, and you can choose whether to continue or not.

Learn more about Cover Health

Set hours of access

While Cover Health is open seven days a week, they only operate during set hours.

This means it’s possible you won’t get care when you need it if it’s outside of their operating hours. Care is also only available to those in Ontario.

Limited amount of specialists

Cover Health only offers specialists for fertility, physiotherapy, cardio, dermatology, and diabetes.

You might not be able to speak to the type of healthcare provider you need.

Scheduled appointments only

Cover Health doesn’t offer on-demand visits. You must be willing to wait for a video consultation with a doctor.

To book an appointment, you join a same-day waiting list or select a one-hour window for an appointment on either the same day, or another day.

No video consultations

Speaking to a healthcare provider over video is not an option. Patients receive a phone call after booking their appointment from a private number.

Sometimes it takes a video call to get a clearer picture during a consultation, which you may not get with a phone call.

Patients love using Maple

We have over 200,000 five-star reviews! Read them on social media or download the app.

17K Ratings

5K Ratings

The service has been amazing for our family. The doctors are kind, thorough, and ask all the right questions. As a busy family of five, this app has been a life saver

— App store review

Super impressed with this service. Without a family doctor, it’s easy to feel alone with no care. Very thankful to have options.

— Google Play Store User

So fast and efficient. A process that would have ordinarily involved a referral and a six months wait was completed in less than 72 hours. Wholeheartedly recommend Maple.

— Google Review

At 1:30 am, I realized I had a UTI and was desperate for help. I went online and within ten minutes, I had my prescription faxed to my pharmacy. This service gave me peace of mind.

— Trustpilot Review

Maple was there for me when other doctors couldn't be. So convenient. Any time, any day. I am grateful for this service.

— Trustpilot Review

We needed to see a doctor over the weekend as our pediatrician was not available. Logging into Maple and choosing from a selection of specialties was quick and easy. Excellent service!

— Trustpilot Review

Very easy to navigate Maple. It’s secure and trusted. Maple has truly gone above and beyond with their app. Highly recommended.

— Trustpilot Review

Amazing service! It was great being able to connect with a doctor from the comfort of home late at night.

— Trustpilot Review

If it wasn't for this service, I would be clogging up the emergency rooms for a prescription refill. A much needed service in my area.

— Trustpilot Review

With my asthma flare-up, I needed a specialist and found one here. The doctor improved my treatment and explained everything in a very clear way.

— Trustpilot Review