Maple vs. Cover Health

With Maple you can instantly connect with Canadian-licensed doctors for medical care from your phone, tablet, or computer Canada-wide any time, anywhere, 24/7 or by appointment.

Cover Health is a virtual walk-in clinic for residents of Ontario.

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Here’s how our doctors can help you

24/7 access to doctors

Maple connects you with a Canadian-licensed healthcare providers so you can get care whenever you need it.

Employer / insurance coverage is available, otherwise visits start at $49, as many of our services aren’t covered under provincial health plans due to our use of secure messaging, nurse practitioners, and a national doctor network. We also offer specialists in several provinces such as dermatologists, endocrinologists, pediatricians, and more. Our doctors, nurse practitioners, and healthcare providers are well respected, Canadian-licensed family or emergency medicine practitioners passionate about delivering outstanding healthcare and can treat many common medical issues including sore throat, sprains and minor injuries, erectile dysfunction, and more.

Canada’s largest network of healthcare providers

Maple offers care from over 1500 providers, including doctors and specialists, available by appointment or on-demand, any time of day.

Because of this, patients can feel secure knowing they’ll be able to see a healthcare provider whenever they need care, and fast.

Direct access to doctors

We created Maple to remove as many barriers as possible that stand in the way of seeing a doctor when you need one.

That's why we provide the fastest real-time online connection to a doctor in Canada. Maple directly sends your request to our network of physicians in real-time, so they can review and respond to you quickly.

Secure text chat, audio, and video — you choose

The Maple app lets you choose how you want to interact with the doctor. If you’re in BC and you have a BC Services Card, you can request a video consultation at no charge to you. Learn more.

If you’re not a BC resident, and if a video consultation is required for your case, the doctor will let you know ahead of time, and you can choose whether to continue or not.

Learn more about Telehealth Ontario

Set hours of access

While Cover Health is open seven days a week, they only operate during set hours.

This means it’s possible you won’t get care when you need it if it’s outside of their operating hours. Care is also only available to those in Ontario.

Limited amount of specialists

Cover Health only offers specialists for fertility, physiotherapy, cardio, dermatology, and diabetes.

You might not be able to speak to the type of healthcare provider you need.

Scheduled appointments only

Cover Health doesn’t offer on-demand visits. You must be willing to wait for a video consultation with a doctor.

To book an appointment, you join a same-day waiting list or select a one-hour window for an appointment on either the same day, or another day.

No video consultations

Speaking to a healthcare provider over video is not an option. Patients receive a phone call after booking their appointment from a private number.

Sometimes it takes a video call to get a clearer picture during a consultation, which you may not get with a phone call.

Patients love using Maple

We have over 200,000 five-star reviews! Read them on social media or download the app.

6K Ratings

2K Ratings

Saves a lot of time compared to sitting in a doctor's office!

— Play Store review

Legitimate and just as described, with fabulous doctors. Totally fills the late-night worry gap!

— App Store review

Not having to endure a long wait at a walk in clinic is fabulous. Especially since I have twin pre-schoolers to contend with.

— App Store review

The service is so quick and professional and saves hours spent in a walk-in-clinic. This is a game changer for busy moms and I recommend it to everyone!

— Facebook review

Instead of my husband having to drag both kids to the hospital or walk in alone he was able to see a doctor right away and get a prescription faxed to our local pharmacy.

— Facebook review

Our family has used this service twice so far and it has been amazing. Both doctors were friendly, compassionate and you never feel rushed.

— Facebook review

Was concerned I wouldn’t be able to see a doctor without an appointment. I installed the Maple app, spoke to a doctor and had my prescription in under 30 min.

— Facebook review

I used Maple for the first time today. It was quick and easy, took less than ten minutes including connecting time and the doctor was professional and friendly.

— Facebook review

LOVE This service. Not only do you have a doctor within seconds but they are professional and knowledgable.

— Facebook review

Absolutely blown away. It was SO easy to use. No wait time getting connected with a doctor. Getting the prescription faxed to the pharmacy made it a seamless process.

— Facebook review