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Maple vs. Ask the Doctor

With Maple you can instantly connect with Canadian doctors for medical care from your phone, tablet or computer — any time, 24/7.

Ask the Doctor is an email Q&A service where you can ask a doctor a question and wait for a reply for a fee.

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We've been proudly featured across the country — here's how our doctors can help you on Maple.

24/7 access to doctors

Maple connects you with a licensed physician or nurse practitioner quickly, so you can get the help or advice you need and move on with your day.

Our doctors and nurse practitioners are well respected, Canadian licensed family or emergency medicine practitioners passionate about delivering outstanding healthcare — they can treat many common medical issues on Maple.

Some examples include:


Doctors can give you a prescription at their discretion, based on your consultation.

Prescriptions on Maple are digital, and we send them to the pharmacy of your choice for fulfillment.

Medical notes

Doctors can provide sick notes for school or work for short absences, so you can focus on resting instead of sitting in a waiting room.

They can also provide notes for therapist treatments, like a note for a chiropractor or registered massage therapist.

Portable medical records

With Maple, you can easily store and manage your medical records, and have peace of mind knowing they'll be there when you need them.

As you see doctors on Maple, we'll update your profile to include all of your latest diagnoses, prescriptions, and medical conditions.

Learn more about Ask the Doctor

Not a live doctor's visit

Ask the Doctor is a great resource when you're looking for a doctor's answer to a medical question via email.

You can visit their website and ask a question — one of their doctors will reply via email for a fee of $18.

However, doctors cannot provide a diagnosis or medical treatment via Ask the Doctor.

No prescriptions

Doctors can answer questions about medication on Ask the Doctor, but they cannot give you a prescription.

Only licensed, medical physicians in Canada can prescribe you medications as part of a medical visit.

No medical notes

If you're looking for a medical note, you'll need to speak to a Canadian licensed physician who can assess you and provide a note as necessary.

You can only get a sick note by having a medical consultation with a doctor — whether it's in person, or via a telemedicine service like Maple.

Not a health record-keeping solution

If you need a convenient way to access and store your own personal medical records, Ask the Doctor does not provide this feature.

Currently, there's only a few providers in Canada that let you securely access and store your private health information.

See a doctor in 2 minutes or less.

If coverage isn’t available through your province, employer, or insurer, visits start at $49.

Patients love using Maple

Read our social media reviews, or download the app

Saves a lot of time compared to sitting in a doctor's office!

— Play Store review

Legitimate and just as described, with fabulous doctors. Totally fills the late-night worry gap!

— App Store review

Not having to endure a long wait at a walk in clinic is fabulous. Especially since I have twin pre-schoolers to contend with.

— App Store review

The service is so quick and professional and saves hours spent in a walk-in-clinic. This is a game changer for busy moms and I recommend it to everyone!

— Facebook review

Instead of my husband having to drag both kids to the hospital or walk in alone he was able to see a doctor right away and get a prescription faxed to our local pharmacy.

— Facebook review

Our family has used this service twice so far and it has been amazing. Both doctors were friendly, compassionate and you never feel rushed.

— Facebook review

Was concerned I wouldn’t be able to see a doctor without an appointment. I installed the Maple app, spoke to a doctor and had my prescription in under 30 min.

— Facebook review

I used Maple for the first time today. It was quick and easy, took less than ten minutes including connecting time and the doctor was professional and friendly. 

— Facebook review

LOVE This service. Not only do you have a doctor within seconds but they are professional and knowledgable.

— Facebook review

Absolutely blown away. It was SO easy to use. No wait time getting connected with a doctor. Getting the prescription faxed to the pharmacy made it a seamless process.

— Facebook review

How does Maple compare with other telehealth services?


Get started today.

Maple revolves around your needs and schedule. Start enjoying on demand healthcare that fits your life.